Customer Reviews of Nyle Maxwell Chrysler Dodge Jeep RAM
Review type:
Going all out as a great team should.
2012 Journey Warranty Repair
by Barras on 01/31/2015updated 02/09/2015I initially phoned another Dodge dealership in town which was closer to my house for a service issue. After being told I couldn't make an appointment, but that it would be a week before they could even look at the vehicle; AND THEN it… would be a week or more to fix it; I called Maxwell. Happily, even though I was told it would probably be a week or more for the repair; I was at least able to make an appointment and keep my car for a week longer than the other dealership. Chris in service was attentive, informative, and incredibly helpful.We are so glad to hear our Service Department at The Nyle Maxwell Supercenter was able to impress, thank you for giving us the chance to earn your business!
Nyle Maxwell Supercenter
by RogerS15 on 02/08/2015Honest and friendly sales staff. Not at all pushy and willing to work with the customer. On our 6th Jeep and wouldn't get them anywhere else!WOW!! Thank you for your REPEAT business! It is awesome to have customers like you that love Jeeps as much as us! Enjoy your newest one!
Thank you Kevin and Service Team, Awesome Experience!!
by Jenn_Chavez on 02/06/2015Kevin DeCourcey was who handled my service for my Jeep and he was excellent! I had first taken my Jeep to Mac Haik in Georgetown and it was a disaster of an experience. I was prepared to be looked over and to receive minimum customer… service again because I didn't buy my Jeep at either dealerships. When I arrived to drop my Jeep off, Kevin was ready and prepared, he appeared to have done some prep work to be ready which saved time, impressive! Kevin took care of everything promptly that morning and got me out of there without any issues. I had originally dropped the Jeep off for what I thought would be one single issue, but once the service team actually looked at the Jeep, it turned out to be worse than we all expected. After I dropped my Jeep off, within a few hours Kevin had called me to let me know what they had found and that they would need the Jeep much longer than expected. This showed me that when I dropped my Jeep off, the service team got to it right away! Kevin explained what the service team needed to do and why it would take the few extra days and when Kevin said they would be done, it was done! When I picked up my Jeep, Kevin again, had everything handled and taken care of ahead of time, he helped me transfer all my stuff (gym bags, etc.) from the rental to my Jeep, gave my keys and I was good to go. This was outstanding customer service, which I didn't expect because like I said, I didn't buy my Jeep here and the service was under warranty, I didn't pay Nyle Maxwell a penny. I am very grateful and impressed for the service experience I received from Kevin. Any future service needs or vehicle purchases, I will be going to Nyle Maxwell! Thank you again Kevin! Jennifer ChavezThank you so much for choosing the service department at The Nyle Maxwell Supercenter to take care of your automotive needs. It makes our day to receive feedback like this and we look forward to sharing your comments with our team!
Mr
by JoeGal1 on 02/06/2015Johnnie was extremely helpful very professional and made me feel like a valued customer. I definitely will refer my friends and continue doing business hereThank you for choosing The Nyle Maxwell Supercenter, we are thrilled to hear you had a great experience with Johnnie!! Enjoy your new car!!
Quick service stop
by CamperSteve on 01/20/2015The Service Advisor was out there to meet me before I even got out of the truck. That was very impressive.Thank you for choosing The Nyle Maxwell Supercenter to service your vehicle, Steve!
New
by RonFrank on 01/14/2015updated 01/20/2015Roel did a great job really working hard to make sure I was happy with my new Durango. When I got to finance Nick did not try any tricks on me. I never buy the extended warranty and Nick did not do the hard sale on me which I appreciated.Thank you for choosing the Nyle Maxwell Supercenter to buy your new Dodge Durango, Ron!
Happy with service
by AmandabParsons on 01/13/2015updated 01/20/2015You where honest with the time frame in which I had to wait. My rep ( I can't remember his name I'm so sorry) said up to two hours, and it really only took about an hour and a half. But realistically you can't rush perfection and I'm ok… with that.Thank you for choosing The Nyle Maxwell Supercenter to take care of your automotive needs, Amanda! We can't argue with perfection either!!
Best Expirience ever
by Slandry74 on 01/13/2015My sales person Amanda Day was amazing and my finance Manager Mr.B was very informative on every aspect when it came to my first new car purchase. I would highly recommend all of my friends and family to put there trust in these guys.Thank you for this awesome recommendation and your business! We will be sure to share your compliments with our team and let them know to keep up the good work! Enjoy your new car!
Nyle Maxwell Dodge
by Delvis on 01/13/2015From the minute I walked in I was greeted and treated like a guest. The receptionist was quick to contact my salesman. The salesman came and greeted me and took me to his desk. (Carl S.) The sales manager worked with me to get the car I… could afford and close the deal. When I met with Sam to do the financials he bent over backwards to get me the best payment plan. It was a very enjoyable experience and I highly recommend everyone to buy a car here.Thank you for choosing the Nyle Maxwell Supercenter to take care of you through the car buying process, Delbert! It is awesome to hear we were able to offer such an enjoyable experience throughout the entire process. Enjoy your new car!
Oil Change and Gasket Replaced on Transmission Shifter
by RLNelson on 01/10/2015On time with assigned work. Kevin was very attentive to making me comfortable during my wait with Coffee, donuts and water. Good Job.Thank you for this awesome feedback, we appreciate knowing our customers had a positive experience with our Service Department at The Nyle Maxwell Supercenter!
taterpiper rosa roger Gonzalez
by taterpiper_ on 01/10/2015Chris kept me posted on what was going on with my car,and even took pictures for me when i asked and took roger back to look at the bad parts.Thank you for this great feedback and for choosing the Nyle Maxwell Supercenter to take are of your automotive needs!
Good service, with a couple of financing errors
by Sosi88 on 01/12/2015I liked that the salesman was clear cut and dry, i responded to a autotrader post, called about 4-5 times because i was coming from San Antonio to verify everything. As soon as i walk into the showroom i didn't end up waiting more than 2… minutes literally. I was sat in a cubicle went through some brief information, went outside took a test drive and walked back in. I was offered refreshments and after running numbers got my payments where i expected them to be for buying a brand new vehicle within 10 minutes. I didn't think i would be a fan of Dodge/Chrysler/Jeep but i can see myself buying another vehicle very soon if i find another deal like this!Thank you for making the drive to give us a chance at your business, Joshua! We are thrilled to hear we were able to deliver and that you choose the Nyle Maxwell Supercenter to get you all set up with your new vehicle!
2012 Ram Service
by Michael_O on 12/19/2014updated 01/05/2015Jonathan as always been my service point of contact since I purchased my 2007 Aspen and now my 2012 Ram and has always provided superb service.Thank you for your loyal, repeat business with the Nyle Maxwell Supercenter. We will definitely be sharing your compliments with Jonathan and let him know to keep up the great work, thank you for this awesome feedback Michael!
A++++ service.
by Marycruz on 12/19/2014updated 01/05/2015I went in for an oil change and was greeted promptly by a service adviser. I believe his name is Daniel. Although I could go to any other place for an oil change on my car, Daniel assured me that it would be done by Chrysler's standards.… He also told about the oil change plan. I wasn't planning on spending close to $90 on an oil change for the Dodge dart but after getting his feedback on the oil change plan, I knew that was the way to go. Daniel did an excellent job answering all of my questions and I knew my car was in good hands! (I really hope his name is Daniel...)Thank you for choosing the service department at The Nyle Maxwell Supercenter, Mary! We appreciate you taking the time to share your experience and we look forward to providing the same excellent service in the future!
Go see Andrew at Nyle Maxwell Supercenter!!!
by Kcoady926 on 12/19/2014updated 01/02/2015Andrew DeOrian made my car buying experience enjoyable (never thought I'd say that about buying a car!) Made me feel comfortable and he was not pushy like I experienced at other dealerships. He even spent time with me after the purchase to… help me set up my new car and clean out my trade. I would definitely send my friends and family to Andrew when they're ready for a new vehicle.Thank you for taking the time to share your experience with The Nyle Maxwell Supercenter! It is great to hear you had such a great experience with and we can't wait to share your compliments with Andrew and the rest of the team! Enjoy your new car!
Very helpful and kind workers. Great service.
by Brandon_Shawn on 12/19/2014updated 01/02/2015I really liked how helpful and honest the car salesman was (Jude Ekpe). I've been to many dealerships before and none can compare to the experience I had there because of him. I would definitely refer people to him/this dealership.Congratulations on your new car from The Nyle Maxwell Supercenter, Brandon! We appreciate you taking the time to share your experience and are thrilled to hear you had a great experience! Thank you for your business!
Great buying experience
by Jlarsen6241 on 12/24/2014The price of my vehicle was over $5K less than anywhere in Lubbock and the friendliness of both, the salesman and the financial personnel. Also, not playing games and getting down to business.Thank you for choosing the Nyle Maxwell Supercenter! We appreciate your sharing your experience and making the trek from Lubbock to buy your vehicle from us!
Great Service
by Aland60 on 11/15/2014updated 12/08/2014Nick, who helped me, showed that the dealership was not out to make a quick buck. I thought as my car was getting up there in miles it was going to need a better oil. When I told him that I wanted the more expensive oil, he said it wasn't… necessary for my car, that my car runs better on the synthetic blend. I, also, had a few other questions about another car that I owned that was part of the ignition switch recall. As Nick was busy, another person came over and asked if he could help. I told him that I did not my son's car there, but it needed to have the ignition switch changed out. He told me that their Round Rock location could do it and to schedule an appointment in advance. I appreciated the information that he gave me. They are all really nice there. I will not take my car to any place else. They take good care of me and my car.Thank you for choosing the Nyle Maxwell Supercenter to take care of your automotive needs, Alan! We appreciate your business and are glad to hear you have had such a great experience with our dealership.
Jeep Grand Cherokee Limited 4x4
by DaveandMarlene on 11/18/2014updated 12/08/2014The sales process with Steven Carrizales was excellent. No pressure, quickly found the vehicle we really wanted, and was very patient as we actually changed our minds from a Trailhawk to a Grand Cherokee Limited. He matched a discount… from his sister store in Taylor without a blink and thank goodness there was no back and forth. This may be due to his status and experience but it was refreshing. Actual deliver was smooth. I have already recommended a coworker to see him for his next car. Chad at Service was pleasant and is working on my Ram Eco exhaust issue. Unfortunately I now have to pick up my Ram due to Chrysler just developing a new catalytic converter system which is not out yet. So I have to wait on that. Not his fault. Im still expecting much better service than I had at Mac Haic...Thank you for taking the time to share your experience at The Nyle Maxwell Supercenter, Dave & Marlene! We appreciate your business and couldn't be happier to hear about the experience you had with Steven. We will be sure to pass along your kind words to him and the rest of the team! Enjoy your new Jeep Grand Cherokee!
Schrag
by TSchrag19 on 11/03/2014updated 11/14/2014SInce we are repeat customers, the process was streamlined and not much hassle/hagle time needed. No long days at the dealership. The customer client relationship between us and Johnnie Vance.Thank you for your repeat business, we are thrilled to hear you had another fast experience with us at The Nyle Maxwell Supercenter!
Best sales person ever!
by Fishinguide on 11/13/2014Chris Taylor was my salesman and for me was the best car salesman I've ever done business with. My wife and I are moving back to my home state of Minnesota in a year and a half and down the road when we are in the need for another truck I… may come back down to you folks because of Chris. I was very appreciative of his service to me!Wow! We are thrilled to hear you had such a great experience with Chris. Thank you for your business, we look forward to providing the same excellent experience next time you are ready to buy!
Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Austin, Georgetown, Taylor, Burnet, Round Rock, Pflugerville, Del Valle, Manor, Cedar Park, Leander, San Marcos, Lockhart, Bastrop, and Mountain City find the Chrysler, Dodge, Jeep, or Ram vehicle of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Nyle Maxwell Chrysler Dodge Jeep Ram of Austin has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
We're delighted to hear that your experience at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin was exceptional and met all your expectations! It's fantastic to know our team found the perfect van for you and provided a competitive price. Thank you for trusting us with both sales and service over the years!
by Nyle Maxwell Chrysler Dodge Jeep Ram of Austin on 06/18/2025