Customer Reviews of Nyle Maxwell Chrysler Dodge Jeep RAM
Title: Exceptional Experience at Nyle Maxwell
byon 02/24/2024
I recently had the pleasure of purchasing a vehicle from Nyle Maxwell, and I must say it was a truly outstanding experience from start to finish. The exceptional service and attention to detail displayed by the entire team at this dealership exceeded my expectations. From the moment I walked into the showroom, I was greeted by friendly and knowledgeable staff eager to assist me without any pressure. The sales team at Nyle Maxwell demonstrated a genuine interest in understanding my needs and preferences, ensuring I found the perfect vehicle to suit my lifestyle. What truly set this dealership apart was its commitment to transparency and honesty throughout the entire purchasing process. There were no hidden fees or surprises when it came time to discuss financing options, and the staff took the time to explain every detail, making sure I felt confident and informed about my decision. The dealership boasts an impressive inventory of high-quality, meticulously maintained, and thoroughly inspected vehicles. The variety of makes and models allowed me to explore different options, and the knowledgeable sales team provided valuable insights to help me make an informed decision. The facility itself is clean, well-organized, and customer-friendly. The waiting areas are comfortable, and the dealership's commitment to creating a positive atmosphere was evident in every aspect of my visit. The post-purchase support has been equally impressive, with the service department providing timely and efficient maintenance. The team at Nyle Maxwell continues to prioritize customer satisfaction even after the sale, reinforcing their dedication to building long-lasting relationships with their clientele. In conclusion, I highly recommend Nyle Maxwell to anyone in the market for a new or used vehicle. Their commitment to customer service, transparency, and quality vehicles make them stand out in the automotive industry. I am thoroughly satisfied with my purchase and the overall experience, and I will undoubtedly return to Nyle Maxwell for any future automotive needs. Finally, I would like to acknowledge Mindy, whose professionalism and dedication to customer satisfaction make all the difference.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Title: Exceptional Experience at Nyle Maxwell
byon 02/24/2024
I recently had the pleasure of purchasing a vehicle from Nyle Maxwell, and I must say it was a truly outstanding experience from start to finish. The exceptional service and attention to detail displayed by the entire team at this dealership exceeded my expectations. From the moment I walked into the showroom, I was greeted by friendly and knowledgeable staff eager to assist me without any pressure. The sales team at Nyle Maxwell demonstrated a genuine interest in understanding my needs and preferences, ensuring I found the perfect vehicle to suit my lifestyle. What truly set this dealership apart was its commitment to transparency and honesty throughout the entire purchasing process. There were no hidden fees or surprises when it came time to discuss financing options, and the staff took the time to explain every detail, making sure I felt confident and informed about my decision. The dealership boasts an impressive inventory of high-quality, meticulously maintained, and thoroughly inspected vehicles. The variety of makes and models allowed me to explore different options, and the knowledgeable sales team provided valuable insights to help me make an informed decision. The facility itself is clean, well-organized, and customer-friendly. The waiting areas are comfortable, and the dealership's commitment to creating a positive atmosphere was evident in every aspect of my visit. The post-purchase support has been equally impressive, with the service department providing timely and efficient maintenance. The team at Nyle Maxwell continues to prioritize customer satisfaction even after the sale, reinforcing their dedication to building long-lasting relationships with their clientele. In conclusion, I highly recommend Nyle Maxwell to anyone in the market for a new or used vehicle. Their commitment to customer service, transparency, and quality vehicles make them stand out in the automotive industry. I am thoroughly satisfied with my purchase and the overall experience, and I will undoubtedly return to Nyle Maxwell for any future automotive needs. Finally, I would like to acknowledge Mindy, whose professionalism and dedication to customer satisfaction make all the difference.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Warren is my hero!
byon 01/30/2024
Warren was excellent to work with. Very professional, knowledgeable, and personable. I highly recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Warren for the win
byon 12/29/2023
Warren was great…friendly, listened to our wants and needs, wasn’t pushy and overall made it a great and stress free experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Cory and team took really good care of us.
byon 10/25/2023
We took our Jeep Liberty to this location for service numerous times and always had good results. That Jeep was purchased at Nyle Maxwell in Taylor who also took good care of us. This location had a wider selection and we needed a new vehicle quickly, so we came here to the 620 location. Cory took good care of us, quickly narrowing down to what we needed that was in our budget. My wife found what she liked and he did a great job facilitating the purchase, and helping us understand the options. The only negative I can say is that the make ready folks could have been a tad more thorough, but in all fairness it was raining so doing the exterior detail was probably more challenging than normal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Warren Bolden - outstanding!
byon 09/02/2023
The dealership staff was nothing short of the best! From our salesman, Warren Bolden to the Finance Manager, Daniel Albers and the GM Mike Wilson, everything was perfect. All questions were answered, there was no pressure, they took their time to answer every question and wanted us to be not only satisfied, but happy with our choice.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Waste of Rime and Money
byon 07/31/2023
I have a cylinder 2 misfire on my 2017 Dodge Caravan which is apparently due to engine block defect requiring engine replacement or rebuild. I am one year out of warranty. Lamb’s Auto did diagnostics and gave me this info in a few hours. Nyle Maxwell service center took two weeks to tell me the same thing. I had to spend over $500 to rent a car because they took so long. Even though I had informed them about what Lamb’s had said. Also, I had to make my appointment with them several weeks ahead of time. I was able to get into Lamb’s in 2 days. Secondly, Nyle Maxwell service center ghosted me when I asked for an estimate on a new engine. They keep trying to sell me a new car, which I don’t want. So if you have lots of extra time and money to waste, this is the place for you.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Honest, knowledgeable, professional dealer
byon 03/11/2023
I ordered a new Jeep Wrangler Rubicon Xtreme Recon from Warren. He was hands down the best salesmen I have ever worked with. The ordering process was incredibly smooth and much quicker then I expected. Waren was friendly, knowledgeable, honest, and genuinely cared about my car purchase. I will be buying all my future Jeeps/Rams from Warren at Nyle Maxwell. Nick Condiss and the other Nyle Maxwell team members were exceptional as well! Highly recommend if you want a streamlined new car buying process without any tricks
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Kudos to Mindy and the service staff!
byon 03/01/2023
Very great business and super welcoming staff with a variety of services. Mindy was very compassionate, detail focused and made sure the service appointment was quick and hassle free. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service with great service!
byon 11/17/2022
Very efficient and friendly. Turn up, give 'em the keys, relax and it's all done with no fuss. Super experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
High energy dealership
byon 10/26/2022
The overall experience was phenomenal. Sean Know was great! He worked with me over the phone so when I arrived at the dealership the car I was wanting was waiting for me to drive and the final paperwork to close was easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The only I take my RAM for service, and where I will buy my next 1!
byon 05/20/2022
I've tried a few different service departments, one based on proximity to me that was a mistake. Not only did these guys get me in and out quicker than expected, but they seem to go out of their way to show that they care. People buy from who they know, like, and trust, and I know, like, and trust the service team at this Nyle Maxwell location. I'm going to buy my next vehicle there in the next year. Really great people all the way around, 5 stars for sure!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nyle Maxwell New Car
byon 04/02/2022
I have had the best experience buying a new car here at Nyle Maxwell than I have ever had anywhere else in my life. It was the best customer service. I was treated like family and will not go anywhere else in the future when needing a new vehicle. Mr. B, Hugh and Kirsten helped us to get the car we wanted and worked hard at making sure it was affordable for us. Thank you all for this amazing experience. I will refer anyone I know who needs a new vehicle to Mr. B at Nyle Maxwell.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent Customer Service and Buying Experience! Ask for Warren!
byon 03/17/2022
We had a great buying experience at Nyle Maxwell! They have a lot of new cars available to choose from unlike the other dealerships where they do not have any new inventory at all. We made a quick call to inquire if the car we saw online was available and Warren immediately checked to confirm it's available. Once we got to the dealership, Warren took care of us immediately and made the entire buying process smooth and easy. He's friendly, professional and very helpful! Usually the car buying process is long, exhausting, and not pleasant but that's not the case at Nyle Maxwell especially with Warren. They took care of us at the dealership and I can't stress enough how easy and pleasant the experience was. We definitely recommend this dealership and especially Warren! Ask for him when you go to this dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great car buying experience!
byon 02/26/2022
Mitchell was very helpful and attentive, knew his stuff. He kept me updated when my vehicle arrived and had great customer service. Finance made the paperwork process quick and easy, and matched my terms. I was in and out in under 3 hours, with zero issues. I’m very happy with my purchase, and highly recommend this dealership for your car buying needs!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service center
byon 02/07/2022
Brought my Ram 1500 in for 10k service. Patricia was excellent with check-in and explanation of support details. I requested additional service to program and activate cargo lights I had installed, which was accommodated. Very friendly and knowledgeable group
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sean is my go to guy. Professional courteous service.
byon 01/12/2022
Clean, friendly, and fair.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr. Moss in the service center is great!!
byon 12/20/2021
On this freezing cold Saturday I pulled into the Nyle Maxwell service center without an appointment because my AC blower went out on my 2020 Jeep Cherokee. When I pulled in the gentleman that looked to be responsible for assisting customers stepped away so I was help by Mr. Moss. Mr. Moss actively listened to my issue and took the time to check my vehicles codes to see what the vehicle deemed the issue. After seeing the code he was honest with me about the possible turn around time for my vehicle to be serviced, which was Monday. Although I was understanding I was concerned because as a single mother without family in the area I couldn’t go with a vehicle. Mr. Moss assured me that they would do all that they could. At this moment I had no choice because although I didn’t need a/c my vehicle wouldn’t turn on the defrost either which was needed for the cold rainy weather and was a safety hazard for my children and I. As I waited anxiously, I received a text message from Mr. Moss via Nyle Maxwell which allowed me to ask all of questions that my dad requested I ask. Mr. Moss answered them via the messaging system and also took the time to walk up to me and give me a personal update. He told me that they had the part needed to service the vehicle and would be able to get me out today. I was ecstatic!!! As I waited, Mr. Moss notified me that my vehicle was ready and explained the checkout process. Many woman are very uneasy about visiting a vehicle service center in fear that they are going to be misled but Mr. Moss definitely didn’t do that. He was very honest and set clear expectations. He was compassionate and thorough with the questions. I really do appreciate him and the team that repaired my vehicle so quickly. So Mr. Moss, thank you from me and my family and my father wanted to send you a special thanks for helping his daughter when he was too far to.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great sales experience!
byon 11/17/2021
Robbie was an excellent partner in sales when we needed two jeeps in a very tight car market. He looks out for his customers and is fair at all times. I wouldn’t hesitate to do business with him again and recommend him to others!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Keepin’ it in the family
byon 11/13/2021
If you want to be treated like family (a family member that you really like, and who likes you), do not hesitate to make your next purchase at Nyle Maxwell Supercenter in Austin! Johnnie in sales makes you feel that way, and with no pressure, no bs, just straight talk about the vehicle you’re interested in or just thinking about. I leased a Grand Cherokee from her about 6 years ago, and recently took delivery of a new GC (a purchase this time) with her help once again. The process was quick and thoroughly enjoyable, and how often do you hear someone say they enjoyed buying a vehicle!😊 Kristin in finance is excellent as well! She’s like another member of the family who goes through all the options in simple and quick fashion, and wraps things up without taking too much of your time. Suffice it to say, they will be seeing me again for my next vehicle purchase!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Easy buying process
byon 09/28/2021
Brian made the buying process super easy, answered all my questions, and got me in and out of their with a new vehicle quick.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Shame
byon 11/02/2018
On Thursday September the 13th the time of the test drive before the purchase of a new 2019 RAM 1500 there was 2 issues noticed, The rear seat recliner and the rear tire pressure sensor not working, It was addressed to the salesman and the sales manager I was told and I quote "its nothing it'll be fixed on Monday just bring the truck back and we will take care of everything on Sep 17th". between the purchase date the 13 and 17 the tire pressure sensor caused a leak in the valve and left me with a flat tire which I had to change with the spare and put air in it and switch back again 4 times! At this point I called the dealership and raised my concern once again they said "everything will be fixed when you drop it off on the 17th". I dropped off the truck and they called me a few hours later saying the "truck is ready for pick up the air leak is fixed and they have to order parts for the rear seat recliner and the rear tire pressure sensor" (this is 4 days after the sales why did you order the parts right away?) The ETA the gave me was end of September and then no phone calls! On October 1st I called the dealership 4 times to get a hold of someone and finally I was told the parts are on back order it,ll be another 3 weeks again no phone calls from the dealership I called back on Oct 25 This time the dealership agreed to take the needed parts from another truck and put them on my vehicle to get me going they said and I quote" We have you on schedule for Monday Oct 29th to fix everything we'll give you a call to setup the time" Again no phone calls, I call the dealership 3 times on the 30th of October to get a hold of someone the respond was "I don't know let me check" then they call me back and say Carlos the new car director said were not going to do that the customer has to wait until the parts come in, When I asked for the ETA on the parts they said "It could be end of November or end of December We're not sure" And to top it all I never received my customer survey, Is the dealership holding that back or used the wrong email so I don't give you a bad survey? My question is to Mike Wilson the GM and Nyle Maxwell the owner, How can you allow your staff to misinform and lie to customer just to make a sell move on and then ignore the customer? This was such a small issue on a brand new vehicle and ruined the name of the dealership and the brand for me! If this is what you stand for It's a shame.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Austin, Georgetown, Taylor, Burnet, Round Rock, Pflugerville, Del Valle, Manor, Cedar Park, Leander, San Marcos, Lockhart, Bastrop, and Mountain City find the Chrysler, Dodge, Jeep, or Ram vehicle of their dreams!
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1 Comments