Crown Eurocars of Dublin
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Customer Reviews of Crown Eurocars of Dublin
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Our first MB and certainly not the last!
by The Crandalls on 05/27/2025
We reached out with interest in a vehicle and got quickly connected with Collin. He answered our questions and made time for us to test drive. It was the easiest purchase and on a holiday. Since it ran to closing time, Collin offered and… came to our home for 1x1 tutorial on all the aspects of our new vehicle. We can’t speak highly enough of this experience.
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Exceptional buying experience
by smackoh on 09/04/2013updated 05/31/2025A quick note of recommendation for Steven R. of Crown Eurocars ... if you are contemplating the purchase of a MB, do yourself a favor and visit Steven ... extremely knowledgeable, genuine and helpful.On behalf of everyone here at Crown, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Steven was such a great help. Your Friends at Crown Mercedes-Benz Dublin
Excellent buying experience
by aclark47 on 06/03/2013updated 05/31/2025Great overall buying experience. Had the privilege of working with both Tom S. and Andrew R. during the buying process, both of whom were extremely professional and straightforward. I was in and out of the dealership in just over 1 hr,… couldnt have asked for a better buying experience. I purchased a 2010 Acura TSX and I am very satisfied by the quality of vehicle, will definitely be back the next time around.Best Sales Service in Town
by DublinLawyer on 03/22/2013updated 05/31/2025I have bought/leased over 20 cars and this was the best sales experience ever. No pressure, courteous sales and finance staff, and an efficient financing process. The sales person spent tons of time teaching us how to use all the fun… gadgets and systems. Love the E350 and will definitely be a repeat buyer.Justin D. is a great Service Rep
by drfeelgood1 on 12/04/2013updated 05/31/2025Justin D. is the man to see whenever service is needed on your car. He gets things done quickly and professionally.Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Your Friends at Crown Mercedes-Benz Dublin
1st time customer
by Krokaynut on 11/01/2013updated 05/31/2025Justin D., I wanted to fill out a review because my first time visit was wonderful and I am very pleased with the outcome. I am very pleased with everything about my experience and would definitely recommend the dealership, and You, to my… friends. KayThank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! Your Friends at Crown Mercedes-Benz Dublin
A good experience getting a great car
by richardb9 on 11/17/2012updated 05/31/2025We bought a C-class from Andrew R. at Crown Eurocars of Dublin. Andrew answered our questions, pointed out features, helped plan a test drive route that gave a wide variety of driving conditions, and simply spent the time to address our… questions and concerns. We were also considering Acura. He pointed out some of the technical and philosophical differences between the cars and the manufacturers. Andrew did _not_ get in any way derogatory, he simply described differences. There was a remarkable lack of pressure. Andrew was clearly concerned with getting us what we wanted, rather than being under orders to push a specific product. What else... a very personal experience. We were shown the service shop floor - the technicians were away, as it was late Saturday. The room was quite clean and we were assured we would be allowed to discuss the car with the technician in front of the car, should the occasion arise. The entire dealership is a very open environment, the sales staff have offices that are more window than wall. As first-time visitors to the establishment, we were made welcome. Everyone we encountered was pleasant and friendly (including a technician putting in some extra effort to get someone back on the road).We would like to thank you for letting us know how we are doing. Here at Crown Mercedes-Benz Dublin, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Andrew R. was able to assist you in finding a vehicle that was right for you. Be sure to visit our website for new specials, money-saving coupons and more. Your Friends at Crown Mercedes-Benz Dublin
Great Service - Justin D.
by beth50 on 11/13/2013updated 05/31/2025Justin did an outstanding job of providing clear, concise and thorough information through out the service process. Additionally, he was exceptional at handling a third party negotiation of payment for the service work performed. Justin was… a pleasure to work with.New ML for Christmas!!
by mahyak on 12/31/2012updated 05/31/2025Woke up Christmas morning to a huge surprise! My wonderful GLK disappeared magically and was replaced by a beautiful anthracite grey ML 350, gorgeous! A huge thank you to Doug H. at Crown for making this all possible! Thank you for the… Santa-like delivery!We are thrilled to hear of your satisfaction with Doug H. here at Crown Mercedes-Benz Dublin. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future. Your Friends at Crown Mercedes-Benz Dublin
New 2014 C Class - Mike G. is awesome!
by colebenz on 01/27/2014updated 05/31/2025Just leased my 4th Mercedes from Crown. Their sales and service is incomparable to any other. Mike G. always makes sure he takes the best care of his clients and treats them fairly.We would like to thank you for letting us know how we are doing. Here at Crown, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Mike G. was able to assist you in finding a vehicle that was right for you. Your Friends at Crown Mercedes-Benz Dublin
Justin D.
by TinaNS58 on 12/18/2013updated 05/31/2025Unfortunately, I have had to bring my 2013 C350 into the dealership 3 times in less than a year!!! Not due to anything other than a stone hitting my windshield, cracking it and then again when we had a wind storm and a trash can rolled out… in front of me and the last time with something in the road, scratching my car! Justin has taken such good care of me. I will never go anywhere else but Crown Mercedes and deal with Justin!!!!We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Justin took such great care of you. We look forward to seeing you in the future. Your Friends at Crown Mercedes-Benz Dublin
Love my new Mercedes C300
by aliinpowell on 07/02/2013updated 05/31/2025I had purchased a used Mercedes a few years ago from Crown and had good experiences in their service department. Todd J. is always helpful and friendly. Being a single mom with teenaged boys learning to drive wreaked havoc on my old… Mercedes and it was time for something new. I really took my time making a decision and Stephen R. was very patient through the whole process. I really appreciate his professionalism.Get a detail done :-)
by richardb9 on 06/11/2013updated 05/31/2025My car is like new - the curb scuffs were buffed out of the wheels, even. Justin D. is the service manager I deal with, and he consistently arranges to have a suitable loaner ready for my appointment. There's a reason you buy a nice car,… and the team at Crown Eurocars come through.Satisfied Customer @ Crown
by sagunjossy on 12/27/2012updated 05/31/2025It was really nice car buying experience at Crown. Our sales person was Stephen R. and we are impressed with his knowledge on cars. He didn't try force sales instead tried to make us familiarize with features of car.Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new car! Your Friends at Crown Mercedes-Benz Dublin
No pressure, fair price, great staff
by bill419 on 04/30/2013updated 05/31/2025I did an internet inquiry on a C300 that Crown had listed. CJ S. responded and gave me the details of the car. We then set up an appointment for a test drive. On my way to the test drive, CJ called me to let me know he had a prior… comittment and he was given short notice. He asked me to look up Andrew R. when I got to the Dealership. Andrew was very informative regarding the car and it's features. He even took the time to review the exterior with me during a steady rain. Andrew and I sat down to discuss price. It did not take long to agree on a fair price that satified everyone. I never once felt pressured. It was a pleasant negotiation process. My wife and I finally met CJ when we arrived at the dealership to take delivery of the car. He picked right up where Andrew left off and went into more of the fine details of the car. He was very informed on every aspect and gave us the time to ask questions. He made sure we understood everything about the vehicle for a safe ride home and then some. When it was time for the paperwork, CJ introduced us to Dustin H. Dustin reviewed all of the accessories and services available. He simply informed us of our options and never tried to pressure us into buying anything. When it was discovered the sale price on his work sheet was higher than the agreed upon price, he corrected the error with no questions asked! I do need to mention that I bought my previous vehicle at Crown with Michael G. as the sales associate. The reason I dealt with CJ this time is because he responded to my internet request. I did not mean to slight Michael in any way. I mentioned this to CJ and Andrew at the time of delivery. They said they had talked to Michael and he was fine with it. Hats off to Michael for graciously understanding the scenerio. I have to say this was probably the best sales experience that I have had. If you want knowledgeable sales associates, no pressure sales and a great car at a fair price, then I would recommend Crown Eurocars.ldy666
by ldy666 on 10/29/2012updated 05/31/2025This was my first visit at Crown Eurocars Dublin, Ohio and the best experience I have had in purchasing a car. I have purchased my Mercedes ML350 in October and had the most amazing experience. I was working with Konstantin C. Konstantin C.… was superb! , I would recommend anyone looking for a Mercedes to go see Konstantin C. at Crown Eurocars, he is very patient, polite and personable. I will be definitely be back to Crown and will recommend them to...Thank you for taking the time to share your experiences with Crown Mercedes-Benz Dublin. It is a pleasure to have customers like you, and we truly appreciate your feedback. Please let us know if we can assist you with your future vehicle needs. We are happy to help! Your Friends at Crown Mercedes-Benz Dublin
Michael G. at Crown Mercedes
by oneslow7 on 11/13/2012updated 05/31/2025I had the pleasure of dealing with Michael G. in my recent purchase of a used Acura TL from Crown Mercedes. I must say his professionalism is oustanding and his customer service is that of no other. Mr. G. truly cares about the customer and… what is best for them. I had searched for a month or so and he helped me aquire what I was looking for. Mr. G. went well beyond his job in making sure that I was pleased in my choice of automobile. Crown Motors by far has met and exceeded all my expectations of buying a car. I will be referring family and friends to them for many years to come.Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Michael G. will be thrilled to hear your kind words as well. Be sure to visit our website for coupons when the time comes to have your car serviced. Your Friends at Crown Mercedes-Benz Dublin
Great price and deal
by prglfr on 04/10/2013updated 05/31/2025I purchased my used c class almost one month ago from Andrew R. The price was great and the service was amazing. I live in Westerville and although there is a dealer closer to me I picked Crown first because the car was the lowest in the… area but secondly because upon my arrival the car looked to be the cleanest in the area too. I have to admit that the car was somewhat of an impulse buy (after the third visit) but Andrew did make me feel comfortable with the purchase of my first luxury car. After a month of driving the car is still in great and no surprises have come up. I even took the car on a long road trip. I plan on recommending Crown to everyone I know!review of dealership and of Steven R.
by geheimnis on 09/13/2013updated 05/31/2025I bought a new C350 2014. Steven R. did a super sales job. He was responsive to my needs and able to give me all of the info. I needed. I am particularly pleased with the attention he gave me explaining the various systems after the car… arrived. I needed several sessions of individual attention and he made himself available, stayed with me to answer all questions. He was patient and a good teacherThank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Your Friends at Crown Mercedes-Benz Dublin
Restored my faith in car dealerships!
by Matt_B on 02/01/2014updated 05/31/2025I hate buying cars. I hate the haggling...spending hours at the dealership...It's never been an enjoyable experience. So against my better judgment, I recently visited my local Mercedes dealership in West Chester, OH to trade in my C300 for… a CPO E350. I had purchased my C300 from there and mistakenly assumed that I would be able to trade it in for a fair price and get an E350. To say I was disappointed in their trade-in offer would be an understatement. Dejected, I left and went home. On a whim, I decided to call Crown Mercedes in Dublin even though they were a couple hours away. Well, am I glad I did! I was put in touch with Melisa G... And I must say that she has single handedly restored my faith in the car buying process. I introduced myself and explained the previous scenario at my local MB dealer. From there, Melisa just took over! She walked me through the available E350's and then discussed my trade. Literally, within minutes, we agreed on a fair trade-in price, as well as a price on the E350. It was that simple! No stress, no haggling back and forth for hours. She simply respected me as an interested customer and didn't play the games that I was so used to dealing with. And I really cannot say enough good things about Melisa. Her passion and energy is infectious...even over the phone. But more importantly, she is up front and honest, which is what mattered the most to me. I asked her opinion about the various E350's that were available, and she didn't hesitate to tell me which ones she liked and didn't like based on my needs. And her communication skills are second to none! We setup a day/time for me to make the trip to Dublin, but I had to cancel because of work. So over the next few days we talked via phone, email and text trying to reschedule through my work availability and snow storms. Morning or night, she answered my various questions that I would have. If I didn't know better, I would have thought that I was her only customer! So a few days later I made the trip to Crown... And everything went just as she said it would. It was the easiest purchase I've made in a long time. I'm now the proud owner of an E350, but most importantly, a Crown Mercedes customer for life! Thank you Melisa!! And I have to give kudos to Dan H. as well. I had some service and parts questions and he has been equally helpful and responsive. Crown has two great employees in Melisa and Dan!Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your E350 purchase and are happy to hear we delivered the service you expect. Your Friends at Crown Mercedes-Benz Dublin
Highly Recommended
by dimitry1 on 05/13/2014updated 05/31/2025On May 8th I came to receive reordered 2014 GL 350 Blue-tech, Car was build for my specification, ordering process took about 30 min, 3 month later before my lease expires on ML350 I got call, new car arrived... Brought ML for lease end… return and new one pick up all process took about an hour, with all finence papers to sing, Nice and easy, no change in price no troubles, they did set my phone did shoe fetchers and... I am on a road back to business. I leave in New Albany OH,they are in Dublin OH, Germain Mercedes way closer to me but I would never recommend any body waist there time there. At Crown I work with same dealer for almost decade. never been disappointed . Dealer name K. ChumacGerman Simakovski
by jb89 on 01/13/2012updated 05/31/2025I work with German Simakovski, he was so easy to work with. He was able to find us the vehicle that we wanted as well as get us a great price. He made sure the vehicle was delivered spotless. He went through all of the features with us and… by the time we left the store, we felt confident with using all the vehicles equipment. Wonderful Young man, I would definately recommend him and this dealership to my friends and family.
Mercedes-Benz C-Class
Mercedes-Benz GLC-Class
Mercedes-Benz E-Class
Mercedes-Benz CLA-Class
About our dealership
Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new vehicle purchase and are happy to hear Collin delivered the service you expected. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future.
by Crown Mercedes Benz Dublin on 05/29/2025