Crown Eurocars of Dublin

Today 9:00 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Crown Eurocars of Dublin

5.0
Overall Rating
(122)
Recommend: Yes (122) No (0)
Write a review: Sales | Service
sales Rating

Experienced salesman

by JP on 11/26/2020

Steven Brevard provides excellent care pre, during and post delivery

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
455 Reviews
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sales Rating

Experienced salesman

by JP on 11/26/2020

Steven Brevard provides excellent care pre, during and post delivery

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

6 stars & wow experience

by Miyuki Lin on 11/24/2020

Melisa Greenberg has demonstrated what 6 stars customer service will be. it is a “wow” experience, she literally transform & enhance entire sales process . She make me feel that I m the VIP client. I can feel that she love her client & care about them . I m so lucky to have her as my sales lady. Thank you so much for making entire process so smooth , from ordering to picking up my car , also explaining me the function of the car . I would highly recommend her to all my friends & family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Easy experience

by Grier on 11/20/2020

Youssoupha Mbao and the rest of the Crown team provided a very satisfying experience with my recent purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Crown Mercedes

by CJ Sexton on 11/11/2020

CJ Sexton rocks! He sold me my first car years ago and it was the best experience ever! He now a manager and it was still very helpful and amazing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Crown Mercedes

by Ken Stuart on 11/11/2020

Ken Stuart is amazing. This is the second car he has sold me and he’s been reliable, helpful and great to work with. I’ll see you in a few years!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Perfect car buying experience.

by Alan Evans on 11/07/2020

I have been to other dealerships but crown sets itself apart. I was very pleased with the salesman Youssoupha Mbao. He was not high pressure and made no attempt to lie to me. Very straightforward and took the time to go over all of the features on the car with my daughter. I will buy there again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Another Five Star Experience

by Another Fice Star Experience on 10/29/2020

I was been dealing with Crown Eurocars for many years, and always have worked with Kenneth Stewart. I think we’re on our eighth MB, but I’ve kinda lost track. Why do we keep coming back? Because we know we’ll be treated like a valued customer from the date of purchase, through all service appointments, until the time we’re ready for our next vehicle. I’d also like to give a shout out to Craig Brooks the finance guy. S real pleasure to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Dave Kohler is the best!

by Lynda Chambers on 10/26/2020

I have been getting my car serviced at Crown and with Dave since 2015. He has consistently taken excellent care of the car as well as provided excellent customer service! He is efficient, thorough, and on time. This visit I had the car loaded for a pottery class and he even moved all my supplies to the loaner car. Above and beyond service. Thank you Dave!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Yearly maintenance service

by Jasper on 10/23/2020

Overall great service. My advisor (Michael Lyons) was excellent handling my scheduled service issue as well as my additional concern that popped up the night before my appointment. Will definitely be returning to Crown for future needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service/Install.

by HeatherS on 10/22/2020

I took my new SUV in for diamond finish and illuminated star install. Michael Lyons, my service advisor, provided and estimated completion time-frame and kept me updated throughout the process. When I picked up the next day, Michael ensured that I was satisfied with the work completed and answered my questions.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent experience this time

by Ben on 10/19/2020

Michael Lyons is very professional. No Bull and straightforward. He has dealt with me twice now and I preferred him to the other person who dealt with me before that. I had a very bad experience in Dec/Jan and consistently asked for a survey and never got one thus was very disappointed . Hopefully things are on track now again

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by NY on 10/05/2020

Shen always does a great job. 10k service appt, performed and was on time and accurate.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent service

by D Griffin on 09/30/2020

As usual, Todd Johnson did an excellent job of explaining the work needed on my vehicle. The work was completed in a timely manner. I was able to sign the necessary paperwork and make my payment online before I picked up my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Car buying the way it should be

by Best in Ohio on 09/28/2020

Once again Crown has impressed us with the way they do business and their amazing staff of professionals. Konstantin went above and beyond the call of duty to accommodate our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Excellent service

by Rick on 09/26/2020

Bryan Moser was awsome. He was prompt and stayed in touch. Parts were ordered and installed as expected. Highly recommended for service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing sales and service!

by Bobbi Sestina on 09/25/2020

An unbeatable combination! Long term, knowledgeable and more than competent associates in all departments! Have been a very happy customer for over 20 years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Long term friendships........

by Bobbi Sestina on 09/25/2020

We have been customers of Crown Mercedes for over 20 years.... and Todd Johnson has always been our service manager. Always professional, friendly,accommodating, as he managed the care of our multiple autos. As we have aged and faced serious health challenges, he went out of his way to be sure all work was completed perfectly...we felt appreciated and special... then I talked with other customers - and discovered he related to them the same way. He is a stellar associate of Crown!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Crown Mercedes-Benz.

by HeatherS on 09/24/2020

Melisa Greenberg is always a joy to work with! She has helped us with two vehicles and we will only work with her. Whatever vehicle you may be looking for, Melisa is a phenomenal resource.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

60k maintenance

by Denise Rabold on 09/12/2020

Shen Saguisi was who I dealt with and he was punctual and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Automobile service and a recall on the steering bolts.

by Bryon Moser of Crown Mercedes on 09/08/2020

My service person, Bryon Moser, was knowledgeable about my requirements and I am happy with the results.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

S560 Service

by Crown Eurocars on 09/01/2020

Shengqian Saguisi did an outstanding job on my warranty service. Very timely and proficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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