Crown Eurocars of Dublin
Customer Reviews of Crown Eurocars of Dublin
Review type:
The first Mercedez
The first Mercedez
by Jhann on 07/02/2025updated 07/08/2025Dan was amazing , I visited many dealers and hadn't found what I was looking for. He helped me find the perfect car. He took me for a ride in the car, explained all the advantages, and made comparisons with other cars. In the end, he knew… how to find what I needed. I'm very happy with my car and with his work. I definitely recommend him.Jhann, Thank you for this 5 star review. We are so pleased that Dan was able to help you find the perfect car by listening to your wants and needs. We are thrilled that you are so happy and satisfied with your vehicle and Dan's service. We expect nothing less. Congratulations on your new vehicle and happy travels.
The best service
by MD on 06/28/2025This dealership is amazing, but especially the service department. Dave Kohler is the best service manager I’ve been to in a very long time. Great communication and so helpful. People like Dave are why I continue to come to dealership long… after my purchase.Thank you MD for this wonderful review. We are so pleased to know that Dave provided you with such exceptional service. We appreciate you letting us know how helpful he was and that Dave provided excellent communication. Customer satisfaction is of the upmost importance to us and we are elated that Dave met that expectation. We appreciate you choosing Crown Eurocars of Dublin for your vehicle service needs and we look forward to assisting whenever the need arises.
[non-permissible content removed] of the worst of car dealerships!
by jimmydb on 06/28/2025my new car was less than one year old. Needed differential repair. Seth the head of service there refused to honor the warranty and wanted me to pay over $10,000 to repair, Had the audacity and arrogance to suggest my new car I… purchased from their dealership, which was never out of my possession and had zero sign of any water damage, had been substantially submerged. What a bold face lie. Took my Car to Germain and found out there was a MB issued service bulletin on the known issue and they (Germain) repaired and honored the warranty. Deal with Crown Mercedes of Dublin and Seth/Service at your own risk. Complete [non-permissible content removed] and stereotypical of the worst of car dealerships!Thank you for sharing your feedback. When your vehicle was brought in, our inspection found the rear differential was contaminated with both water and differential fluid. To ensure we could assist you as thoroughly as possible, we immediately submitted a warranty claim to Mercedes-Benz USA on your behalf. Unfortunately, after their review, Mercedes-Benz USA declined the claim. Their documentation indicates that the contamination was due to water entering the system from an outside source, which is not covered under the manufacturer’s warranty. To help clarify, we also verified the air vent for the differential was routed correctly. For water to enter the system this way, it would require the vehicle to be exposed to water at a level of about 24 inches above the ground — as the vent is positioned that high and shielded behind the fender liner to prevent debris or water intrusion under normal driving conditions. Given the nature of the contamination, we recommended filing an insurance claim, which can sometimes cover damage from external factors that warranties do not. We understand you ultimately chose to have the repair handled elsewhere, and we respect that decision. We sincerely apologize that the outcome was not what you expected or deserved. Please know that our team did everything possible to advocate for coverage on your behalf and to provide you with guidance throughout the process. If you would like to discuss this further, please contact me directly. Sincerely, Seth Kinniard Parts and Service Director
SLK Roadster
by Rob on 06/28/2025My service rep Dave Kohler is very knowledgeable on my SLK. There were several complications around the repairs needed and Dave stayed on top of it and communicated throughout the process. All requested service was completed as promised.Thank you Rob for letting us know about the exceptional service that Dave provides. We are so pleased that Dave's experience and knowledge were vital in assisting you with your SLK. We appreciate Dave keeping you well informed during the process. We expect nothing less. Thank you for choosing Crown Mercedes Benz Dublin and we wish you safe travels.
Dan Boshovski Did A Great Job For Me
by Jim on 06/23/2025My car purchase experience at Crown Eurocars of Dublin deserves this 5 star rating. In particular, I highly recommend Dan Boshovski who was my sales consultant. He repeatedly went above and beyond for me. He is genuinely caring and… extremely knowledgeable. He took all of the time that I needed to answer questions and demonstrate all of the options and features of the vehicle that I chose. If you are considering a Mercedes (even if you are from out of town or out of state), I highly recommend that you request Dan to assist you. He is great.JS
by JS on 06/22/2025Crown Mercedes made the buying experience fun.Thank you JS for letting us know that you had such a positive buying experience. We aspire to make the car buying process a more relaxed, transparent and stress free transaction. Keeping that in mind, it should be an enjoyable experience and we are thrilled that you had a good time! Please do not hesitate to call if we may be of further assistance and congratulations on your new car.
Dave Kohler is the best Service Manager
by Big Boi on 06/05/2025Dave is very honest about letting you know what you need and don’t need. Also will give you the best deals that he can to help you with the pricing!Thank you for your 5 star rating! We could not be more pleased to know that Dave is consistently providing you with transparent and efficient service. We strive to provide exceptional service every time! Please do not hesitate to call if we can be of further assistance.
Great cars and service!
by Sherri Hughes on 05/29/2025I have been a Mercedes owner for several years now. Tyler Hills at Mercedes Crown Dublin is my service representative and is always pleasant and professional. He makes sure my cars are well cared for in a timely manner. I highly recommend… this dealership.Sherri, Thank you for your continued loyalty to-Crown Mercedes-Benz Dublin. We are so pleased to hear that Tyler's exceptional service keeps you coming back year after year! We look forward to seeing you again when your vehicle is ready for its next service!
Our first MB and certainly not the last!
by The Crandalls on 05/27/2025We reached out with interest in a vehicle and got quickly connected with Collin. He answered our questions and made time for us to test drive. It was the easiest purchase and on a holiday. Since it ran to closing time, Collin offered and… came to our home for 1x1 tutorial on all the aspects of our new vehicle. We can’t speak highly enough of this experience.Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new vehicle purchase and are happy to hear Collin delivered the service you expected. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future.
Amazing!!!
by Jan Baumann on 05/24/2025Dave Kohler is the most amazing service manager. He has taken very good care of my car as well as my husband’s cars for approximately 15 years with no complaints. I highly recommend him for your service.Jan, Thank you for your continued loyalty to- Crown Mercedes-Benz Dublin. We are so pleased to hear that Dave's exceptional service keeps you coming back year after 15 years! We look forward to seeing you again when your Honda is ready for its next service!
“Exceptional Service and Unmatched Expertise at Crown Mercedes-Benz Dublin!
by Ava on 05/18/2025Purchasing my first car at Crown Mercedes-Benz Dublin was a truly memorable experience. From the moment we walked in, Dan Boshovski greeted us with a warm welcome and provided exceptional service, making the entire process feel special and… seamless. Dan’s extensive knowledge, genuine passion for the Mercedes brand, and exceptional communication instantly put me at ease. He took the time to understand my needs, presented the best options, and guided me through every step with patience and professionalism. Dan and the team at Crown Mercedes-Benz Dublin went above and beyond to ensure that my car-buying experience was extraordinary. Dan’s attention to detail and commitment to customer satisfaction made me feel confident and valued. I highly recommend Dan Boshovski to anyone seeking a knowledgeable and dedicated sales representative. He truly made my first car purchase unforgettable and is a tremendous asset to the Crown Mercedes-Benz Dublin team!Ava, Congratulations on the purchase of your first vehicle and welcome to the- Crown Mercedes-Benz Dublin family! We are honored you chose our dealership for this experience. Dan will be thrilled to hear how happy you were with the sales process. We look forward to the opportunity to serve you again. Enjoy showing off your new car!
Outstanding
by DH on 05/22/2025Very personable service. They get it right every time while providing cordial and friendly customer service. Clayton Burke is truly an outstanding service representative for Crown Mercedes of Dublin Ohio.DH, We appreciate you for leaving Clayton this stellar review! We are delighted to know that he is outstanding and provided you with personable service. If there is ever anything more that we may help you with please do not hesitate to let us know.
I found my perfect Mercedes thanks to Dan
by Garrett Anderson on 05/13/2025I recently got my first Mercedes-Benz at Crown and I couldn't have asked for a better experience thanks to Dan Boshkovski. From the moment I walked into the dealership he made the process smooth and ensured that we found a car that had… every feature that I was looking for. He was knowledgeable, professional, and genuinely cared about helping me find the perfect car. If you're looking for your first Mercedes or are a longtime Mercedes customer, I highly recommend Dan. He's a man of his word and will get you exactly what you want, all while making sure it works for your budget.Garrett, Thank you for leaving Dan this terrific review and recommendation! We are happy to know that he was knowledgeable, professional, genuinely cared helping you find the right car and made the process smooth. Congrats on your new vehicle- behalf of the entire Crown Eurocars of Dublin team!
Just bought our third car from Crown Mercedes...
by Steven Paull on 05/08/2025Crown Mercedes is hands down our favorite car dealership to work with. Dan Boshovski was an outstanding salesperson, who was patient with us and made sure that he exhausted all potential vehicle options with us. The finance process was… smooth as always, and we don't feel pressured to make any decision. We will be back to Crown for our next car!!!Steven, We are grateful for you leaving Dan this extraordinary review! We are honored to have had the opportunity to work with you and we are glad that Dan provided you with 5-star service. We are pleased to know that he was outstanding, patient and never made you feel pressured to make a decision. We warmly congratulate you on your new vehicle- behalf of the entire Crown Eurocars of Dublin team!
Great service!
by Doni on 05/03/2025Ive visited this dealership several times and each time it has been pleasant experience. Last time I met with Dan Boshkovski. He was very attentive, knowledgeable and kind.Doni, Providing immaculate service is so important to us here at Crown Eurocars of Dublin and we are glad that Dan's efforts met your satisfaction! We are thrilled to know that he was very attentive, knowledgeable and kind. Congratulations on your new vehicle- behalf of the entire team!
5/5
by Maja on 04/28/2025Exceptional experience with Dan Boshkovski at Mercedes! He is very knowledgeable, patient, and helpful in showing us car options. Clearly explained the features and differences between models, making it easy to make a decision. Highly… recommend! Great service and truly passionate about the brand.Maja, We are grateful for you leaving Dan this exceptional review and recommendation! We are pleased to know that he is very knowledgeable, patient, helpful and passionate. We warmly congratulate you on your new vehicle- behalf of the entire Crown Eurocars of Dublin team!
Performance Plus
by Bill Stadt on 04/13/2025Good advice, timely performance, good results. Shen Saguisi is awesomeBill, Thank you for leaving Shen this fantastic review! We are happy to know that he gave you good advice, timely performance and was awesome. Please do not hesitate to let us know how we may be of further service to you.
Eqs450 Crown purchase experience beyond expectations
by Dimitry Filonenko on 04/09/2025Two weeks ago, I called Crown Mercedes in Dublin and spoke with Konstantin Chumak. I told him I was looking to lease an EQE 450 within the next month or sooner. I specified the colors and features I wanted. He checked the inventory, but… unfortunately, there wasn’t a match at the time. Still, he took notes and promised to follow up. I made the same request at two other dealerships—none of them ever got back to me. But Konstantin stayed in touch. Two weeks later, he let me know that the exact car I requested had just arrived. The price was even lower than any other dealer I had checked. Deal was pre-approved by Chris C. Sorry did not catch his name, he is General Sales Manager. After a test drive over the weekend, we set a pickup time for Tuesday at 2 PM. Konstantin even gave me a ride to the dealership. Within 35 minutes, the paperwork was done. Bill Tippie got everything ready. No back-and-forth negotiations, no hidden fees, no pressure to pick a different car or buy extra warranties. Everything was professional, clear, and low-pressure. This is my fourth car from Crown Mercedes in Dublin, and once again, the experience was outstanding.Dimitry, We appreciate you for leaving Koni, Chris and Bill this marvelous review! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they gave you a ride to the dealership, got everything ready with no back and forth, was professional, low pressure and made your experience outstanding once again. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Mercedes-Benz Dublin team!
Good service in sales
by Pete on 03/31/2025updated 04/08/2025We had a great experience buying car at Crown Eurocars of Dublin. We bought GLS 450 and its beautiful car. Dan is very good sales person who helps us find good cars with a great deal. Dan was very good listener and he show us around each… time with a big smile on his face all different car models. I really like how welcoming and informative Dan was with all cars. We had a great experience buying our car at Crown Eurocars. Thank you for great service Dan.Pete, Providing white glove service is so important to us here at Crown Eurocars of Dublin and we are glad that Dan's efforts met your satisfaction! We are thrilled to know that he was a very good listener, welcoming, informative and made your experience great. Congratulations on your new Mercedes-Benz GLS 450- behalf of the entire team!
Thank you Corbin Dennis
by B W on 04/06/2025I had an excellent experience with Corbin Dennis. He was above and beyond helpful.B W, We are grateful for you leaving Corbin this exceptional review! We are pleased to know that he went above and beyond helpful. We warmly congratulate you on your new vehicle- behalf of the entire Crown Eurocars of Dublin team!
Excellence
by Erick on 03/28/2025updated 04/04/2025Crown is a dealership that focuses on customer satisfaction. The Mercedes brand sells itself; Crown Motorcars excels at elevating the brand experience to a Dealership experience. My sales rep, Collin Chakeres worked diligently to make my… purchase experience one of the most efficient and pleasant as possible. He even brought my maintenance liaison, Clayton Burke, up to the sakes floor to reconnect. Crown Motorcars is my only destination when purchasing a vehicle.Erick, Thank you for leaving Collin and Clayton this incredible review! We are happy to know that they worked diligently to to make your experience as efficient and pleasant as possible. Congrats on your new vehicle- behalf of the entire Crown Eurocars of Dublin team!
Mercedes-Benz GLC-Class
Mercedes-Benz C-Class
Mercedes-Benz CLA-Class
Jhann, Thank you for this 5 star review. We are so pleased that Dan was able to help you find the perfect car by listening to your wants and needs. We are thrilled that you are so happy and satisfied with your vehicle and Dan's service. We expect nothing less. Congratulations on your new vehicle and happy travels.
by Crown Eurocars of Dublin on 07/12/2025