Madison Honda
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Customer Reviews of Madison Honda
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4th car in 3 months! Thanks Lenny!
by dgomberg on 03/22/2017Lenny has now helped me purchase a Honda four times. He has been exceptionally professional, friendly, helpful, and accommodating. I would recommend Lenny and Madison Honda unconditionally. The entire staff, financial department, and… managers were excellent and a pleasure to work with.happylady320
by situation1 on 03/21/2017I just don't know where to begin.My salesman Lenny was so nice and patience with me.I am a 75 year old grandmother and he went over my options and gave me the car of my dreams.He went over as much of the car that my brain could handle,and… offered to go over my car as many times as needed.Much better experience than my last dealershipI went to.I would recommend to all my friends and family to go see Lenny at Madison Honda.happy lady
by happylady111 on 03/20/2017Lenny was an amazing salesperson and I did not feel pressured at all. He was professional, courteous but most of all friendly and relatable. I would most certainly recommend Lenny and the Madison Honda team for any car/service needs.Amazing service!
by temp_edmunds1489857554071 on 03/18/2017I cannot speak highly enough of the service at Madison honda with Leonard. Felt like he was my advocate through the whole lease process. I leased another vehicle at a different Honda dealership a few years ago and this was above and… beyond a better experience. Would recommend to anyone!Can't Recommend Madison Honda Enough!
by bozerino on 03/15/2017I recently had such a pleasant experience dealing with Mark at Madison Honda. He helped me find exactly what I needed, a beautiful 2017 CRV, and I am so happy with my purchase! Mark was friendly and helpful right from the start, and… answered every question I could think of, and supplied me with valuable information that helped me in my decision-making process. This is my second car purchase at Madison Honda, and it was a delight working with Mark. My entire family has bought/leased their cars through Madison Honda for many years, and we will continue to do so. Their excellent customer service and amazing team are great to work with, and I cannot recommend them enough. Thank you Mark and Madison Honda for helping me find my new car! =)Honda CR-V 2016 Jerry Kaplan
by jerrykap on 03/15/2017Mark Stocke was an excellent sale person, who told me about my options and handled every stage of our conversations and negotiations with professionalism. He is very careful and kind.My Honda review
by dgomberg on 03/11/2017I had a great experience with Madison Honda. Our salesman Lenny Danduone was terrific. I even referred my 90 year old mother to him and he was wonderful with her. Really handled her with kid gloves and she appreciated his gentle attention.… The finance department was orderly and efficient.Love this dealership...long relationship
by crdscrchick on 03/11/2017Alton was my salesperson and worked with me for getting a rare car. I was able to get it and I was really happy with the car. My family has been getting cars from this dealership since the 80s. Highly recommend!great experience
by callmehonda on 03/11/2017Dealing with my sales person Lenny was a very easy process. Took care of all my needs.Would tell anyone looking for a Honda to go to Madison Honda and see LennyA tad deceived
by 8wayne5 on 02/12/2017We were scheduled to see and particular vehicle sing the online site. The vehicle we had an appointment to see was sold earlier in the week. We were never told it was until we showed up and they tried to show us another vehicle never… telling us it was a different vehicle until we inquired about the mileage difference. We felt deceived and will never deal with them again. Untrustworthy in my estimation.5/5 Madison Honda All Around
by tomwyman on 02/12/2017Paul Fuchs made my lease renewal an easy and enjoyable one. I was in and out with a brand new 2017 Civic and I'm very happy with how the process went. Would recommend to anyone seeking a dealer that knows their stuff and puts the customer… first. Thanks again, Paul!Not sure what to think of Madison Honda
by honmom on 12/27/2016updated 01/17/2017I purchased a 2016 Odyssey being told the NEWLY MODEL would not be out until next year. I was also told that the 2017 Model would not be coming out. I received false information on both accounts by the sales department. Why would I buy a… 2016 model when the 2018 model would be coming out in a few months? I hope to work with them as I only had my car for two weeks and feel very disappointed.Rich Giordano is great to work with!
by Loriconn75 on 01/03/2017Before choosing Madison Honda, I went to two other dealerships and had the typical car buying experience - the back and forth, the 'best' offer only once you've put your coat on to leave... Once I got to Madison Honda, I met with Rich… Giordano and was pleasantly surprised by his straightforward, matter of fact approach. Not only was there minimal negotiating, but Rich gave me a better price than either of the other dealerships. He clearly walked through all the associated charges and fees so that there wasn't anything unexpected. When I came back to pick up my car, Rich was very thorough when explaining all the features of my new vehicle. I sat with Al Rico to review financing and warranty options. He was extremely personable and patient. I was very comfortable and didn't feel pressured into upgrading to a warranty that I didn't want. I would absolutely recommend Rich at Madison Honda to anyone in the market for a new car. I am extremely satisfied with my experience!Highly competitive price and excellent customer service
by JoeZ2016 on 12/29/2016Was shopping for 2017 Honda Pilot EX-L AWD and asked for quotes at Edmund in the evening on Dec 22 2016. Amongst all, Madison Honda offered an extremely competitive price, an offer that is almost too good to be true. In followup email… communications with Mio, the internet sales manager, in the following morning to confirm the offer details, Mio told me that the original quote was not accurate and there needed to be some adjustment. I picked up the phone and discussed with her directly. Within 10 minutes, we came to a deal on price, which is still far better than other quotes and it greatly exceeded my original expectations for such a new year model, considering it was just released a couple weeks ago. An hour later, we met Mio and Tim at the dealership. Tim offered an excellent customer service and was very professional and easy going in showing and explaining the car. We drove off home in a brandnew 2017 Pilot two hours later. Overall, a very satisfying experience and I am still thrilled that I received my new car at such a competitive price. Thanks Mio and Tim for your professional service.Unprofessional customer service
by Glampariello on 11/03/2016I leased a 2015 Honda oddsey about a year ago.my salesperson was alex.i called her recently in reference to trading my car in for something a little more economical We recently had twin boys.i talked to alex in reference to this… matter.our credit isn't perfect . Alex said she would call us back. She never did.i called twice after that and left messages on her voicemail.never returned my call.then i text the online person and she said she was sorry about that and would relay the message to alex.the bottom line in this situation is all i wanted was a yes or no answer if alex could do it. Alex never called back which i find very unprofessional.i will never purchase a vehicle here again.Excellent Dealership
by sportsfan1956 on 03/10/2015I went to Madison Honda last weekend looking to lease a new CR-V. I was help by Sam who was a professional in every aspect. He treated me like I was the only customer in the dealership even though it was packed. He got me a great lease… price. I will tell all my friends to see Sam at Madison Honda for their next car.Great Experience!!!
by Abate15 on 10/23/2014Thanks to Jerry and the internet department for making this purchase experience a breeze!! Everything was promised as said with no hidden fees or extra charges and the finance department was very friendly and efficient. And Jerry good luck… with the baby.Beware of Madison Honda
by jipper15 on 10/21/2014I have never written a review before- but I plan to leave this on several sites- as I think you should be warned about Madison Honda in Madison, NJ. And I will not get into the typical sleazy sales tactics the sales manager had. This is… about them advertising something and more importantly verbally telling me something worked, and even going as far as showing it to me. It is about them saying the satellite radio and Bluetooth worked, and after I purchased it found out that you need to purchase extra accessories to make that work. That is NOT what they said. Once I brought this up to them- they said they would make it right (I have the emails)- and then didn't. The sales manager said the online ads were typos and the sales person made a mistake or I mis-heard. Well I call that false advertising and a lie (or an honest mistake) but either way- they would not take responsibility- would not fix it to make it right- would not let me return the car. They told me to bring the car in and they would make things right- which they then decided not to honor. So due to their either lies or mistakes- I am now on the hook to purchase and install these items. And the cost is not even a lot of money- that is not the point - it is the principle of it all. They were also supposed to fix the rearview mirror which was not affixed correctly. So when I left the car their and picked it up 2 days later after they said they would not make it right- they also did NOT fix the rearview mirror. I learned two valuable lessons from this- 1) Check everything even if it is advertised and someone verbally tells you something is working, never trust anyone- takes away my belief that all people are good. 2) NEVER EVER purchase a car from Madison Honda- every step of the way, they were sleazy and [non-permissible content removed] or at best made mistakes that they would not honor. BE WARNED ABOUT THIS DEALERSHIP. And if they choose to respond to this- it is nonsense to make them look good on the review site- as I have exhausted all avenues to try and deal with them. There were probably 10 different options that could have made it right or a compromise- they chose none of them.Go somewhere Else
by rayd5 on 06/23/2014This Dealership has deceptive business practices. I went to the dealership to purchase the car at the end of my lease at the contractually agreed price. The dealership proceeded to increase the agreed price making the buyout price equal to… if not greater than the price of any used car currently on their lot. Essentially they wanted me to sign the car back over to them and then re-purchase at a price thousands of dollars higher than what was stated on the contract. We had a similar issue when we leased the vehicle, where the paperwork said one thing and the actual contract they wanted me to sign was completely different than what was agreed. It took them three times and six hours of my time to get the contract close to the agreement we had reached. I complained to Honda regarding the practices of this dealership and was later contacted by a manager at Madison Honda who stated that she would look in to it and never called me back. Bottom line, go somewhere else, or make sure your contract is correct before you sign it. Their management staff hides in offices at the back of the dealership and refuses to speak with customers. Instead they send a person with no authority to make any decisions to speak with you and waste more of your time. I also always like to be greeted by someone at the reception desk more interested in texting on his phone than remembering my name that I told him 4 times within a 30 second conversation that I was there for an appointment.Go elsewhere to buy your Honda. Great car, bad dealer!
by feetsdr on 06/08/2010They played the typical car dealer game - have a seat, let me go talk to my manager. And this was with an email from another dealer they said they'd match that price. 'oh, he has to get the vin for the vehicle before we can start writing… up the papers'. Then after 1 HOUR! oh, no , you aren't eligible for that low honda offered financing rate (that the sales guy confirmed in a phone call earlier and that's why we went to them). It was me, my wife and daughter - getting our daughter this, her first, car. Leading up to this visit, I joked / lamented with my daughter about the games that dealers play. As much as we knew what was going on, busy eating their snacks and surfing the web while they kept us waiting, keeping us waiting was just rude. I guess there's enough people that, after waiting all that long, say OK, we'll go with the higher financing rate. Not us. We left. We suggest you not shop here. What should have taken a fraction of the time, dragged on and we walked out when they start changing their story. If they didn't keep us waiting like that, we likely would have accepted the situation - we can easily pay cash, but if we can get .9% financing, we'd take it. Honda is offering $1000 off OR 0.9% financing. These guys said we could do both over the phone. Other dealers have said no. The sales guy was nice - Kyle, but leaving us there for an hour is just games. We figured if he's saying yes, we'd take the financing. If he said no before the 1 hour wait, we'd have stayed knowing we wouldn't get a better deal. WE'RE GOING ELSEWHERE.Good Experience
by lhrltp on 12/16/2009Purches a 2010 Pilot in july. My first impression was bad because when we walked in no one greeted us for 5 mins or so, finally some one came up and said "some one will be with you in a min". Once the sales man approached he did not waste… my time (I did my homework on prise before i walked in), however they did not have car on site so I had to come and pick it up the next day. The finance guy is not one of the best, very unprofessional and always trying to get you something that you don't want and was very slow. PLEASE MAKE SURE TO TELL THIS GUYS NOT TO GIVE YOUR INFORMATION TO MULTIPLE BANKS FOR FINANCE, this may effect your credit score in future.
About our dealership
If you are in the market for a quality new or use Honda, look no further. Garden State Honda is the perfect place to purchase and service all of your vehicles. Garden State Honda stands out from other dealerships because we put our customers first. Our goal at the end of every day is to send you home in the vehicle of your dreams. We will work around your current financial situation and do whatever we can to keep your money in your pockets. Our certified team of automotive specialist are here 7 days a week to work around your busy schedule. We have two convenient New Jersey locations to help accommodate our local clients’ needs. Come in today to for a test drive! We have huge selection of both new and used vehicles for you to choose from. At Garden State Honda you are family!