Madison Honda
Dealership Sales Review
They played the typical car dealer game - have a seat, let me go talk to my manager. And this was with an email from another dealer they said they'd match that price. 'oh, he has to get the vin for the vehicle before we can start writing up the papers'. Then after 1 HOUR! oh, no , you aren't eligible for that low honda offered financing rate (that the sales guy confirmed in a phone call earlier and that's why we went to them). It was me, my wife and daughter - getting our daughter this, her first, car. Leading up to this visit, I joked / lamented with my daughter about the games that dealers play. As much as we knew what was going on, busy eating their snacks and surfing the web while they kept us waiting, keeping us waiting was just rude. I guess there's enough people that, after waiting all that long, say OK, we'll go with the higher financing rate. Not us. We left. We suggest you not shop here. What should have taken a fraction of the time, dragged on and we walked out when they start changing their story. If they didn't keep us waiting like that, we likely would have accepted the situation - we can easily pay cash, but if we can get .9% financing, we'd take it. Honda is offering $1000 off OR 0.9% financing. These guys said we could do both over the phone. Other dealers have said no. The sales guy was nice - Kyle, but leaving us there for an hour is just games. We figured if he's saying yes, we'd take the financing. If he said no before the 1 hour wait, we'd have stayed knowing we wouldn't get a better deal. WE'RE GOING ELSEWHERE.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No