Customer Reviews of Lexus of Las Vegas
Review type:
Great Saleman and Great Product at Lexus Las Vegas
by JC on 01/02/2024
Chris Daw was fabulous! He got me in the perfect 2024 RX 350. He listened and understood what I wanted. Chris is the best salesman I've ever dealt with. This is the third vehicle I got from him. And my eighth Lexus. Great product… which is extremely safe.
239 reviews
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Pandemic supply chain victim
by David L on 03/19/2022I had a light go on my new rx250 which I love turned out I neede a new alternator simple fix in and out same day except there was a national backup on alternators well the team at Lexus of Las Vegas got me a nice loaner car the team… especially Justin my service advisor felt bad for me having to wait a long time to get the part I did get some compensation and I am very happy with the service I received in the care that was given to me thank youEasy
by Dee on 03/15/2022I like getting my vehicle serviced here, they make everything so easy and they’re very upfront.Amazing
by MPM on 03/07/2022As all probably know Lexus vehicles have great reliability, style and wonderful amenities. I have bought 2 of my vehicles at this dealership and have always been impressed. The sales team is very knowledgeable, especially Crystal and Amanda… and recommend them fully. You will not be disappointed!This is the way
by Chris M on 03/05/2022My wife and I arrived on the lot just to browse your selection of NX's'. We met Charles, and he was very kind and patient. He listened to our questions and answered them without hesitation. Even though there were no NX's on the lot, he… understood my wife LOVED her Toyota CH-R and showed her a UX. Roughly 3 hours later, we were driving out with it. Thank you so much for you kind staff, and thank you so much for Charles! Chris MunsonI love the matador red mica rx 350 u just bought on Tuesday February 15th
by Lucy Ly on 02/23/2022Look for Bryce if u wants a Good deal to match your budget and be treated well . I love my new car so much and thank Bryce for being so friendly and nice and gave me a good deal .The Best!!!
by Rhonda on 02/22/2022Excellent experience. Sales person kept us informed with out being a pest. Didn’t oversell. Kept us informed on the status of our car that we ordered. When the car came in processed everything quickly. Krystle our sells person was the… best. Very knowledgeable. Showed us how to use all the features on the car.Lexus of Las Vegas is the Best
by B Banta on 02/17/2022Trustworthy dealership that goes above and beyond for their customers. We've been with this particular dealership since 2006 and have had great success with each lease or purchase.Could not have felt better. Ur team was great! Special thanks to John Chang
by LUTE MIYAZAKI on 02/15/2022Could not have felt better. Ur team was great! Special thanks to John Chang.Great Customer Service!
by Jeff Holmes on 02/14/2022I reviewed a 2008 Lexus SC 430 online one Saturday evening and called Lexus of Las Vegas to check on availability. Krystal answered the phone despite the fact that they had just officially closed for the day. We chatted for about 15… minutes and I agreed to buy the car, securing it with a confirming email and credit card deposit. The following Monday she called first thing to work out the details (primarily required paperwork, payment process and shipping) and she remained in touch every step of the way, even sending additional photos and video of the car. When the car arrived on my end I found it's condition exactly as she had described down to the small scratch on the bumper. Her representation of the vehicle was 100% accurate and customer service was beyond what I expected. I will not hesitate to do business with Lexus of Las Vegas again in the future.Best experience ever!
by Lperez on 02/14/2022Had a great experience with Amanda and Jason and JP. The team made my experience buying my dream car so easy. I can’t thank them enough.Superb Facility for Sales and Service
by Gene Reed on 02/07/2022My experience was great!! It was as it always is comfortable, very warm, very satisfying. I always feel like a very special person, I feel I am the only person in the building. I also always feel special when my car is finished being… serviced, I am escorted to my car, my service advisor (Javier) walks me around my car, waits for my approval and then hands me my keys like I just bought a new car. I love the way the service department not only services what you ask for but they often look for minor adjustments and makes them, like adding valve stem caps etc. Finally, the car wash is always superb (none anywhere finer), my car always looks like a brand new car when delivered to me in an area that looks like show cars are placed there for sales. I have owned a lexus for 17 years !!Confidence in service
by Mike M on 01/16/2022Service is top notch. This is where I purchased my Lexus new in 2011 and always had it serviced. It still runs like new.Lexus purchase experience
by Leila on 01/10/2022I liked everything & every body was very friendly & helpful, salesperson, managers, and finance.PLeasant car purchase
by Pat on 12/25/2021Great experience, friendly and fair. Worked with us to come to a win/win sale/purchase. We were from out of state and this dealership was easier to work with than the local SoCal dealer. Thank you for a special Christmas present for my… husband and self. Sales person Michelle Beck, THANK YOUSecond Lexus with Danielle.
by Makena on 12/20/2021I loved buying both Lexus from Danielle!! Super painless, she's super smart Start to finish was amazing. Love the whole experience!!!Lexus owner for life!
by Kimberly P on 12/02/2021My love for Lexus cars started with my purchase of a 2006 IS 350 many years ago. I stopped in to Lexus of Las Vegas a few years ago to upgrade my IS 350 to a 2016 IS 200t (shout out to Jay Gentry who was amazing at getting me that car as… well as a prior NX that I had) and I’ve been a loyal Lexus certified pre-owned customer ever since. This past weekend, I stopped in to look into trading my IS 200t in the hopes of finding an NX 300 F Sport with all of the bells and whistles that I wanted and was lucky enough to find one. My salesman, Johnny Chang, was amazing and was able to get me a great deal trading in my current car for my dream car. The best part about it was being able to look around, test drive, complete the paperwork, and drive off the lot in less than 2.5 hours. This dealership hands down has my business for life. Everyone from Sales (Jay and Johnny) to Service (shout out to Don Bushmire and his team) have been amazing to do business with. If you’ve been in the market for a Lexus haven’t stopped by Las of Las Vegas yet, you totally should!NO FUSS AT LEXUS SERVICE
by Mke1rew on 11/24/2021I drive from St.George, Utah for my Lexus service. The website is easy to make an appt. Once there, they are professional, timely and thorough. When service is completed, it’s washed and personally explained on what was done. ThanksQuality and Customer Service x 9
by Richard Cerenzio on 11/18/2021I found myself in need on a new car after moving to Las Vegas and after visiting several dealerships, each having their own hoops to jump through, I went to Lexus of Las Vegas and leased our ninth Lexus. I met with manager, Dominic, who… paired me with Internet Sales Manager Jason Gil. Jason took his time with my wife and I, showing us many vehicles and answering many questions. We finally decided on a new NX F Sport and the lease process was seamless. Having leased Lexus’ in Los Angeles and Dallas in the past, Las Vegas Lexus consistently applied the same quality customer service and attention to detail that we’ve come to expect. Our NX isn’t our first Lexus and certainly won’t be our last. Glad we found Dominic, Jason and Las Vegas Lexus.Excellent
by Tommy on 11/08/2021Don took great care of us, great service. Highly recommended.NX 300
by KB on 10/17/2021From the moment we walked in to leaving we had a great experience buying a certified used Lexus NX with Charles Holliday and the Lexus team. It was easy and Charles was knowledgeable and very patient. We also dealt with Leo in finance and… he was very good along with the tech guy Jasiah who was extremely helpful and patient as well. We will definitely recommend Lexus of Las Vegas !Always great service. Car is still awesome at 100,000 miles.
by PatR on 08/30/2021Always great service and on- time completion.
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
Languages Spoken (9)
- English
- Arabic
- Tagalog
- Persian
JC, it's fantastic to know that Chris was able to help you find the perfect RX 350 at Lexus of Las Vegas. We're grateful for your loyalty and appreciate your kind words about our team! Enjoy your new ride!
by Lexus of Las Vegas on 01/03/2024