Customer Reviews of Lexus of Las Vegas
Review type:
Great Saleman and Great Product at Lexus Las Vegas
by JC on 01/02/2024
Chris Daw was fabulous! He got me in the perfect 2024 RX 350. He listened and understood what I wanted. Chris is the best salesman I've ever dealt with. This is the third vehicle I got from him. And my eighth Lexus. Great product… which is extremely safe.
239 reviews
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Lexus of Las Vegas--Service Rating
by DT123 on 08/22/2021I have taken my 2020 Lexus NX to Lexus of Las Vegas for every maintenance check-up, and each time I have received excellent communication before/during/after the service. The staff are efficient and helpful and provide all feedback in a… manner which I can understand. The waiting area is clean and comfortable and near the service personnel.Fuel Pump Recall
by SCM LV on 08/06/2021It is never a chore to bring my car for service at Lexus of Las Vegas. The work was completed to my satisfaction.I recently purchased a Lexus certified preowned LX 570.
by Eric Johnson on 08/01/2021I recently purchased a Lexus certified preowned LX 570. Best choice I ever made. The Lexus of Las Vegas sales staff was fantastic! They made every effort to ensure I received everything I needed. I'm amazed with the service I received… through this whole experience. My wife was overwhelmed with all the technology the LX has to offer so our salesman Chris sent a technician to my house to walk her through every feature of the LX step by step. That kind of personal attention is the very definition of “next level”customer service. I would recommend Lexus of Las Vegas to anyone looking for a reliable family vehicle. Thanks for the incredible buying experience at Lexus of Las Vegas!Lexus
by Ed on 07/21/2021updated 07/28/2021I've owned jaguar for 25 years and found it tough to part from jaguar but I did traded in my jaguar for a Lexus a fantastic decision looking forward to a great love customer service was outstandingWorth the wait!
by Michael M on 07/06/2021While it may have taken a couple months, it was well worth the wait! Back in May, my Dad and I stopped by Lexus of Las Vegas, debating between a Lexus Hybrid and a Tesla. My salesman, Jay Gentry, was very thorough in the comparison. Before… I knew it, I was doing a test drive in a Lexus, and my mind was made up - I was going with Lexus! While the exact vehicle that I wanted wasn't in stock, Jay suggested I put a deposit to hold the vehicle. No pressure at all, just explained with the inventory situation, this would at least hold the vehicle I wanted. Throughout, he kept me informed on the status of my vehicle, answering any questions I had. Finally, delivery day! It was love at first sight with my new Lexus, and so much appreciation for Jay's help along the way!Excellence
by Carlos Guia on 07/01/2021Great experience buying my new car at Lexus of Las Vegas. Sungmin is very knowledgeable and was able to answer all my questions. Thank you for the great experience!Car Service
by Mita on 06/30/2021Each time we get our cars serviced at Lexus of Las Vegas we get a loaner. The service customer rep is always courteous and the waiting area is always nice and clean.personalized service
by Lexus of Las Vegas on 05/31/2021always great customer service.Smooth experience, got my car.
by ayespy on 05/30/2021Everyone was friendly and pleasant, and everything went off without a hitch. I came for a specific vehicle and left with that vehicle. lucky for me with the current car shortage, and the particular scarceness of the vehicle I was aiming… to get. No sales pressure, no unpleasant moments, no effort to direct me to something more "profitable." Felt like I made a couple of new friends.One of a kind experience!!!
by Manoj Kumar on 05/29/2021I enjoyed the whole experience from my test drive till the final key in my hand. Krystal and Trey were super helpful and loaded with tons of knowledge about the technical specifications which helped me decide quicker than planned. I’m… someone who goes with my intuition and it felt right to go with Lexus! Drive experience is so amazing😍Marvelous customer focus
by DC on 05/22/2021Marvelous customer focus by Johnny Chang. He listened to our requirements and artfully provided viable options. He's incredibly well versed on various model options & capabilities.VIP CUSTOMER SERVICE
by Sandra B on 05/20/2021I had the best experience at Lexus of Las Vegas. Customer service is number one!! Scott and Leo took the time to really listen to me! I felt like a VIP!!!!Excellent service
by John Horn on 05/13/2021Excellent service and professional staff, can’t say enough about how great Lexus of Las Vegas service department is.Scott & Krystal were nice.
by For Scott and Krystal on 05/08/2021Scott & Krystal were very professional. Helpful. They offered to register my car which I really appreciate it.Best Car Dealership in Vegas!
by Donna on 05/08/2021Always a Great Experience when purchasing a car here in Lexus of Las Vegas! Jon Tam made our purchase painless. He's very friendly, approachable, happy and knowledgeable. We always buy Lexus for the family bec we love the quality and… dependability of the car.JP , our finance manager is amazing. He explained all the details to me and my young adult children.Very patient, knowledgeable and very happy. Overall i gove this dealership a 10. Looking forward to purchase aLexus in couple of years.An enjoyable experience
by Ann N on 05/08/2021An enjoyable experience, no sales pressure . The concierge service really drew me to this dealer and I am happy it did.Amazing and Exceptional!!
by Ryan Sigafoos on 05/06/2021Excellent Customer Service and Personal Skills! Jay & Leo made our car shopping experience a fantastic one. Thanks so much for everything and going above and beyond in every way. Highly recommend and no doubt Five Stars in every way!Vip all day !!
by Vip service on 05/05/2021Roy and Jon really made my experience 5 star. Will remain a lexus customer because of these 2. Thanks fellas 👌🏾It’s was great experience once more time with Lexus and Edmunds
by Ismael Salas on 04/09/2021It’s my second time in Lexus and my self will continue doing business with them very helpful and friendly environmentMy shiny new used LS 500
by Greg on 04/05/2021I bought a wonderful barely used Lexus and they made it so easy and fast! Chris in internet sales was great!A Very Happy Customer
by Ramon Reyes on 04/02/2021Overall experience was absolutely positive. The dealership was so clean and the staff all look professional and courteous. Jason Gil and Chris Daw provided exemplary service.
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
Languages Spoken (9)
- English
- Arabic
- Tagalog
- Persian
JC, it's fantastic to know that Chris was able to help you find the perfect RX 350 at Lexus of Las Vegas. We're grateful for your loyalty and appreciate your kind words about our team! Enjoy your new ride!
by Lexus of Las Vegas on 01/03/2024