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Customer Reviews of Lexus of Las Vegas

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239 reviews
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  • Great Saleman and Great Product at Lexus Las Vegas

    5 out of 5 starsby JC on 01/02/2024

    Chris Daw was fabulous! He got me in the perfect 2024 RX 350. He listened and understood what I wanted. Chris is the best salesman I've ever dealt with. This is the third vehicle I got from him. And my eighth Lexus. Great product which is extremely safe.
    • JC, it's fantastic to know that Chris was able to help you find the perfect RX 350 at Lexus of Las Vegas. We're grateful for your loyalty and appreciate your kind words about our team! Enjoy your new ride!

      by Lexus of Las Vegas on 01/03/2024

  • Best experience ever

    5 out of 5 starsby ED on 12/31/2023

    My experience was awesome. The staffs are very friendly, professional and knowledgeable. I was never pressured to make any radical decisions. I was totally in control of my purchase and my salesperson was very supportive. The culture at Lexus is the best compared to any other dealerships. I will continue to purchase and recommend the Lexus brand to anyone in the market who will be purchasing a new vehicle. The brand stands for quality, integrity, honesty and transparency. Please continue to be the best brand and dealership. Thanks for a great experience and a great product I am extremely happy with my purchase. 👍
    • We're delighted to know that you had an awesome experience with us at Lexus of Las Vegas! It's great to see your appreciation for our team and the culture we've built here. We'll continue striving to uphold those values of quality, integrity, honesty, and transparency. Thanks for recommending us - enjoy your new vehicle!

      by Lexus of Las Vegas on 01/02/2024

  • My go-to dealership

    5 out of 5 starsby jessica Sitomer on 12/29/2023

    Rachel Roemer has been my go to gal for all my Lexus leases. I actually shopped around for other brands but recognized that nothing beats her customer service and trustworthiness. The whole team there makes me feel welcome and there is an atmosphere of class and luxury that I appreciate
    • Jessica, we're delighted to know that Rachel and our team at Lexus of Las Vegas have consistently provided you with top-notch service. Thanks for your loyalty over the years - here's to many happy miles ahead!

      by Lexus of Las Vegas on 01/02/2024

  • Great Service

    5 out of 5 starsby Mike M on 12/28/2023

    Great service, I've always used this dealer where I believe the service is honest no games. My 2011 model has always been serviced here and I have complete confidence in their work.
    • Mike, we're glad to know you've consistently had great experiences with us at Lexus of Las Vegas. We appreciate your trust in our service team!

      by Lexus of Las Vegas on 12/29/2023

  • Great deals!

    5 out of 5 starsby Deb on 12/27/2023

    Roy, Musseo and Leo did a great job making sure I understood the process and was comfortable the whole way!
    • Thanks for sharing your five stars with us, Deb! It's fantastic to know that Roy, Musseo, and Leo were able to guide you through the process and ensure a pleasant experience for ou at Lexus of Las Vegas. Happy driving!

      by Lexus of Las Vegas on 12/28/2023

    • Thanks for sharing your five stars with us, Deb! It's fantastic to know that Roy, Musseo, and Leo were able to guide you through the process and ensure a pleasant experience for you at Lexus of Las Vegas. Happy driving!

      by Lexus of Las Vegas on 12/28/2023

  • Professional services

    5 out of 5 starsby Brent on 11/19/2023

    Friendly staff, professional services, flexible processing. Overall, my vehicle purchasing experience was straightforward, relaxed, and pleasant.
    • We're delighted to know that you found our staff friendly and professional, making your vehicle purchasing experience at Lexus of Las Vegas straightforward and pleasant, Brent! Thanks for the positive feedback!

      by Lexus of Las Vegas on 11/20/2023

  • Lexus of Las Vegas

    5 out of 5 starsby cb on 11/19/2023

    Lexus of Las Vegas on W. Sahara is an outstanding dealership. Jay was a super salesman. I called him late evening and he listened to my intentions and parameters. He was responsive and helpful, quickly made an honest deal, and stayed late to make it happen on my tight schedule. He kept his word, followed up, and facilitated a hassle-free proper detail two days later. David and Luis were awesome on my drop and pick-up from the detail, and took time to show around the technology in my new 350-ES Premium. Solid experience all around. Thank you.
    • We're so glad to know that our team at Lexus of Las Vegas was able to provide you with an outstanding experience! It's great hearing how Jay, David, and Luis went above and beyond for you. Enjoy your new 350-ES Premium, we'll be here if there's anything else you need in the future!

      by Lexus of Las Vegas on 11/20/2023

  • Fantastic experience start to finish

    5 out of 5 starsby JK on 11/13/2023

    Between Scott (Sales), Danielle (Manager), Don (GM), and Val (Detailer), I feel my entire experience with Lexus of Las Vegas was fantastic all around. I flew in from San Diego and they took care of me from the airport all the way to letting me tape up my 2024 LC500 coupe on the side of the dealership for the drive back to San Diego. Did all paperwork(for the most part) remotely, so there was minimal to do in the dealership. Scott shot me a message later in the evening to ensure that everything went well on the drive home. If they have another special interest model in inventory in the future, I will instantly buy again from them.
    • Our team at Lexus of Las Vegas takes pride in providing exceptional customer service, and we are thrilled to hear that Scott, Danielle, Don, and Val exceeded your expectations. We strive to make every step of the car-buying process seamless and enjoyable. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again in the future!

      by Lexus of Las Vegas on 11/14/2023

  • I love my Lexus!!!

    5 out of 5 starsby CD on 11/02/2023

    Buying my Lexus from Las Vegas Lexus was one of the best experiences of vehicle buying I have had. Vincent was the best salesman I have meant. He went above and beyond to give us the best customer service anyone could have asked for. Vincent is truly the salesman of the year!!!
    • We're delighted to know that your car-buying experience with us at Lexus of Las Vegas was exceptional and that Vincent provided excellent service! We'll be sure to pass along the kind words. Enjoy your new Lexus!

      by Lexus of Las Vegas on 11/02/2023

  • Best experience!

    5 out of 5 starsby Sabrina on 10/31/2023

    This dealership has friendly & professional staffs . Our salesman Scott Soulliere was awesome & got us what we wanted a brand new fancy Lexus SUV . But overall from salesman to finance department everyone was very helpful! If you’re looking to buy new or used car I strongly recommended this dealership.
    • Sabrina, we're delighted to know that Scott and our team at Lexus of Las Vegas were able to assist you in finding your new SUV. We appreciate the recommendation! Enjoy your new Lexus SUV!

      by Lexus of Las Vegas on 11/01/2023

  • Super dealership. No stress

    5 out of 5 starsby Debstr on 09/26/2023

    Nice group of people at Lexus of Las Vegas. No stress easy car purchase.
    • This review is music to our ears! Thank you for choosing Lexus of Las Vegas.

      by Lexus of Las Vegas on 09/26/2023

  • Best dealership in Vegas

    5 out of 5 starsby MK on 09/23/2023

    Another outstanding experience at the Lexus of Las Vegas. Everyone is always very courteous and professional here. This is our third vehicle purchased there. Bill was our salesman. Very helpful. He made the entire process very pleasant. Highly recommend this dealership. We love our new Lexus!
    • MK, we're delighted to know you had another outstanding experience with us here at Lexus of Las Vegas! It's great that Bill was able to assist in making your third vehicle purchase a pleasant one. Enjoy the new Lexus and thanks for recommending us!

      by Lexus of Las Vegas on 09/25/2023

    • We're delighted to know you had another outstanding experience with us at Lexus of Las Vegas! It's great that Bill was able to assist in making your third vehicle purchase a seamless one. Enjoy the new Lexus and thanks for recommending us!

      by Lexus of Las Vegas on 09/25/2023

  • Fast and complete service

    5 out of 5 starsby Brad T on 09/17/2023

    Lexus LV is a great way to service your car. They are very thorough and do the extra so you leave with all tasks completed as requested.
    • Brad, we're glad to know you had a great service experience at Lexus of Las Vegas. Our team is always here to ensure your vehicle gets the care it needs!

      by Lexus of Las Vegas on 09/18/2023

  • LV LEXUS DID THEIR THANG!!

    5 out of 5 starsby Nette on 08/28/2023

    My service REP: JOEL did his thing ! He kept me up to date with all details and delays. Never did I have to call, he was on top of his duties. Kudos to JOEL, good guy !! Thanks LV LEXUS for making my transition from CA to LV with no discrepancy’s in getting my baby taken care of. Appreciate the service .
    • Nette, it's great to know that Joel kept you well-informed throughout your service visit here at Lexus of Las Vegas. We're glad we could make the transition smooth for you and your car! Thanks for choosing us.

      by Lexus of Las Vegas on 08/29/2023

  • Great Dealership

    5 out of 5 starsby JKN on 08/25/2023

    Very professional, transparent and straightforward dealership experience. Chris Daw is an outstanding sales professional. He explains available options to getting a person happily in their desired vehicle, including sell or trade in options. Ana Corbo was extremely thorough in explaining the options available for protecting our vehicle. This was also the fastest we were in and out of a dealership in the car we wanted from the start. Hands down best dealership experience in Las Vegas. Thank you.
    • We're delighted to know you had such a positive experience with Chris and Ana at Lexus of Las Vegas! Our team always aims for transparency, professionalism, and efficiency. Thanks for the fantastic review - we appreciate it!

      by Lexus of Las Vegas on 08/25/2023

  • Quality service

    5 out of 5 starsby Shoshi on 08/18/2023

    Friendly, timely, quality service.
    • Thanks for the kudos, Shoshi! We hope to see you again for another friendly and efficient vehicle service at Lexus of Las Vegas!

      by Lexus of Las Vegas on 08/21/2023

  • Service rating

    5 out of 5 starsby John 89129 on 08/15/2023

    All the people at Las Vegas Lexus are great. Beside the excellent service provided, the people are fantastic, by making you comfortable, informed, and are outright kind. I am a happy customer.
    • We're delighted to know you had a great experience with our team at Lexus of Las Vegas! We strive to provide excellent service and make sure all customers are well-informed. Thanks for your kind words, we appreciate it!

      by Lexus of Las Vegas on 08/15/2023

  • Leasing EZ

    5 out of 5 starsby Easyonu808 on 08/11/2023

    No pressure and no rush to make your decisions.
    • Thank you for stopping by to share a great review of Lexus of Las Vegas!

      by Lexus of Las Vegas on 08/14/2023

  • Professional Service

    5 out of 5 starsby Blue ZL1 on 07/31/2023

    Easy and smooth transaction. Salesman Sam and Finance Manager Jason very helpful and knowledgeable. Make you feel comfortable and no pressure upfront and honest. Very good experience and will highly recommend for anyone looking for new or used vehicle.
    • We're delighted to know that Sam and Jason made your experience smooth and comfortable at Lexus of Las Vegas. We appreciate the recommendation! Enjoy your new vehicle, we'll be here if you need anything else in the future.

      by Lexus of Las Vegas on 08/01/2023

  • Best Dealership I've Ever Bought a Car From

    5 out of 5 starsby Bill J on 07/29/2023

    I bought a 2023 RX yesterday from Lexus of Las Vegas. The salesperson, Johnny, was amazing. I had a less-than-stellar experience at a dealership earlier in the day, and decided to drive over to Lexus of LV. Lexus of LV is amazing -- they have it together. I was interested in pre-ordering a 2024 GX. Johnny was happy to put in a pre-order, but suggested I consider the RX, for various reasons. He was patient and extremely knowledgeable (being that he worked at the dealership for over a decade and owns Lexus products). After about an hour and a half of looking at the RX and taking a test drive I left and later in the evening I decided to go with the RX. I am very happy with my decision and very grateful that Johnny steered me to the RX. The car is awesome. I had a Lexus previously but then for the last 15 years or so had BMWs. Never again will I buy a BMW. From now on Lexus is my car make. And Lexus of LV is the dealership I will go to, and Johnny is the salesperson I will work with. I have zero dislikes. Nothing but a 100% positive experience in every respect. All of the people at the dealership (finance) were wonderful. I highly recommend Lexus of Las Vegas. I will spread the word to all of my friends and neighbors. Buying a car can be stressful and not always fun. Johnny made it a truly enjoyable experience and I look forward to working with him again when we buy our next car.
    • Bill, we're so glad to know that Johnny and the team at Lexus of Las Vegas provided you with such a positive experience. It's wonderful to see how much you enjoyed your Lexus RX purchase journey! We appreciate your recommendation and look forward to seeing you again for future car purchases.

      by Lexus of Las Vegas on 07/31/2023

  • Always a good experience.

    5 out of 5 starsby George on 07/13/2023

    Over the years I've experienced very efficient and thoughtful service from Lexus of Las Vegas. Great example of being customer focused.
    • George, thanks for the kind words! We're delighted to hear that our team has consistently provided you with an efficient and thoughtful vehicle service. Your satisfaction is always our top priority. We look forward to seeing you again soon at Lexus of Las Vegas!

      by Lexus of Las Vegas on 07/17/2023


About our dealership
Amenities
  • Complimentary Loaner Cars
  • Complimentary Drinks
  • Complimentary Coffee
  • Shuttle Service
  • Cable Television
Languages Spoken (9)
  • English
  • Arabic
  • Tagalog
  • Persian