AutoNation Hyundai Savannah
Customer Reviews of AutoNation Hyundai Savannah
Review type:
Thoughtful Considerate and Professional
Great Autonation Hyundai!!
by HEEHOON JUNG on 11/17/2023I purchased my 2024 Tucson and 2024 Palisade from here in Nov. and must say I’ll give it 5 Stars so far. Love the car, love the features. and love Autonation Hyundai savannah team. I was in and out in 2 hours which I love, and even better… was the lounge with different amenities to make your stay while waiting for your car comfortable.Hi Heehoon, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great sales team, poor service
by Hector L.C. on 11/17/2023The service I initially received when looking for a newer vehicle and eventually purchasing my Santa Cruz from your dealership with the help of Mr. Blackman was outstanding. However, my last few visits dealing with your service department… has not been the same pleasant experience. My last service appointment was scheduled for around 230 in the afternoon. Noone even started to work on my vehicle until after 5pm. I only know for sure that the tires were removed since I was able to see my vehicle on the lift. I cannot say for sure the oil was actually changed since the maintenance reminder was not reset in my vehicle. To be honest I am just waiting for my service contract to end so I can look for a better place to have my vehicle serviced in the future.Hi, we are deeply disappointed by your experience at AutoNation Hyundai Savannah. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (912) 999-4977 to discuss what we can do to help.
Oil change and tire rotation
by Angelasmith on 10/30/2023I didn’t even have an appointment and the weekend is the only time I can get there and I came up there and they got me right in. I am so appreciative to all the people at Hyundai great customer service and so friendly.Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
2024 Hyundai Tucson Review
by FBteflon on 10/20/2023After putting one tank of gas through it we can say it's Hyundai perfect. Everything works well, fit and finish are superb, and drive train is much improved over a 2016 Santa Fe we traded in on it. I'd like to say we got a good deal on it,… but it was one of the first 24s to show up at the dealership, so we had to bargain for a high demand car. Everything worked out and they even got me a very good deal on financing. Bottom line: my wife is extremely happy!Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
8 weeks to diagnose fire
by Hyundai gone on 10/10/20232018 sonata caught fire! Towed to dealer auto nation savannah. Took 7 weeks to just do diagnoses and found starter motor/solenoid shorted and caught fire! Took the 8th week to replace both items car came back with grey leather driver did… brown with oil/ grease!Hi, we appreciate you taking the time to respond. The staff at AutoNation Hyundai Savannah take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (912) 999-4977 -- we hope to hear from you soon.
The dealer left a comment from Ash Scott with a number to call at autonation Hyundai savannah! No such person by that name at that number exists! Folks I hope you are getting the picture how this dealer operates!
P NW HH
by nanette826 on 09/30/2023My car was towed to the and was in the shop for almost three months ,because the engine was shaking and then the sales person informs me that I have a nail in my tire. The tires was fine when it was towed there. I could not get anyone on… the phone and went up there on three different occasions before I finally was able to get my car back. The service phones are not being answered. I was out of transportation for those months. My engine was a recall and then I ended up being informed that I l have to pay for new belts or they would put old belts on a new engine.Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (912) 999-4977 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Friendly and thorough
by JaneErika on 09/29/2023Corrected my problem and so nice to deal with.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Satisfied Customer
by Kelly D on 09/26/2023I have been car shopping and after weeks of searching cars online and visiting other dealerships with no hope, we drove to AutoNation Hyundai. We were looking at the cars on the lot when we were approached by Austin McKendree. He asked if… there was anything that he could help us with, so we started chatting with him. He asked us to come inside so that we could talk about our wants/needs for a vehicle. He was extremely personable and made sure that we had the best deal possible. In an economy with insane interest rates, we were able to secure a 3.75% interest rate and buy our new vehicle. The other dealerships that we visited said that under 5% on a new car is unheard of today. I am extremely pleased with the service that we received from AutoNation's staff and would definitely recommend to our family and friends. Thank you for a wonderful buying experience, we definitely appreciate you all.Hi Kelly, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
First new car in awhile
by Jdb3245 on 09/09/2023Chris and Alana made buying the new car that we wanted easy and stress free.Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!
Pleasant Experience
by Mattking on 09/01/2023Mark Cutter was a very knowledgeable salesman and he made this the most relaxed and easiest process that I have had purchasing a vehicle. The man in the finance office was also very helpful and knowledgeable.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service / Repair
by Jdavidh2 on 09/01/2023I was driving to work & my car broke down on the Highway. It's like one of those moments that you are totally unprepared to respond to because you feel so helpless. The Team at the Autonation Savannah Hyundai was able to check the care out… when it arrived, determine the problem & then get it resolved quickly. They were professional, respectful & quick to make sure I was informed & that I knew what was happening.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Autonation Hyundai Service
by Tevin M. on 08/27/2023Associate was nice and upfront with pricing. Gave reasonable timeframe for service completionHi Tevin, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Savannah. We're happy to hear you had such a positive experience with our team!
Long Wait time
by tuffy450 on 08/24/2023I had an appointment at 0730 for an Oil change. I didn't leave the Service department until 12. Seems like 4 and a half hours is a very long time for an oil change. I think maybe you guys could find a new way to streamline the service to… make it faster. Other than that the Service people were very nice. In addition when you check the fluid levels I assumed you would add the fluids, i.e. transmission fluid, and brake fluid, especially if it low. i guess that is an additional charge and they send us on our way so we can do it ourselves. Don't you think this maybe a safety issue?Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 999-4977. We hope to hear from you.
Pastor
by PazorEtoni on 08/17/2023Complaint Details I took two of my Hyundai Genesis to the Auto Nations for basic service on my vehicles in March of this year. I tried several times to contact the service manager at the store and asked if he could return my call about my… concern but I didn't get a call back. Later I contacted the Headquarters in Fort Lauderdale to ask for assistance but up to this point no one has gotten back with me. I took both of my vehicles in for a routine oil change and tire rotations after getting my vehicle back I discovered that two my tires were flat so I contacted the service department ask what happened and why wasn't my tire issue brought to my attention. I also asked a service representative to check to see if I had a warranty on my tires that I purchased from them but no one took time to find out. I took my vehicle to another tire store to replace my tires and was told that the tires were below standards. My other concern with Auto Nation is that when I brought my vehicle to them in the past they did a through inspection and the representative made me aware of any issues that need immediate attention and things that could wait until the next visit. In this case I wasn't told my tires were bad no was informed that I should replace them. My wife and I could have been seriously injured riding around on bad tires. The dealership ownership has changed 3 times in past 5 years I don't know if this has anything to do with the service they currently offer but I've not had this type of issues in my 9 years of going to this locations on Abercorn Street, in Savannah, GA. The service manager didn't take time to call me back nor did the home office see where my concern was important. My issues is that I have Hyundai Genesis and there's no other dealership close by that I can take my vehicles to for services. All I want them to do is to make sure they do their jobs, and return my call to see how to move forward with my vehicles. Desired Outcome/Settlement Desired Settlement: Contact by the business None Provided From the Business on Monday, July 31, 2023 Thank you for bringing this concern to our attention. I called Headquarters and the local dealership service department but no one took time to contact me about my concerns. AutoNations response is below "However, it seems that the customer has not visited AutoNation Hyundai Savannah's service department since January 2023". Thank you.Hi Pazoretoni, we appreciate you taking the time to respond. The staff at AutoNation Hyundai Savannah take our reviews very seriously. If you'd like, please contact our General Manager at (912) 999-4977. We'd appreciate the chance to make your experience a positive one.
Service maintenance appointment
by Savannah on 08/13/2023Service manger was friendly, knowledgeable and polite. I had an excellent experience having my Sante Fe serviced. I dropped the car in the morning, I was told the car would be ready early afternoon. At 1:30 I got a call saying my car was… ready. Everything was covered under my Warranty. My car was washed and ready when I arrived to get it.Hi Savannah, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
quick and easy
by johnmcgann on 08/07/2023great jobHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Ed could not have been nicer.
by Psharr Co on 08/04/2023Ed was wonderful and greeting me and explaining how long the process would take.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil chg & maintenance check
by Bpage82 on 08/03/2023It is crazy that I arrived on time at my 9:30am appointment for routine oil chg & maintenance and wait for 3 hours for work to be completed. 3 hours for an oil change is unreasonable! One hour tops I would consider reasonable.Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 999-4977. We hope to hear from you.
Bait & Switch
by Nick Del Pozzo on 08/02/2023Don’t trust the salesperson, inspect before you buy.Hi Nick, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (912) 999-4977 to discuss what we can do to help.
Exceptional
by Tucson 2013 on 08/01/2023Went in for a service recall. My service advisor was Melissa. She was professional, attentive, and courteous. The waiting area clean and comfortable. It was a good experience that I am not accustomed to receiving at a car dealership.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Warranty and service scheduling follow up is awful
by Mark GJ on 07/28/20232 Manufacturer recalls Trunk latch- told it would be 6 months till parts could be located and scheduled for service back in November 2022. I purchased on Rockauto and fixed in 10m minutes White Sonata Paint recall- peeling roof. getting… the run around since Nov 22. Finally instructed from Savnnah location to schedule with Hilton Head loaction. They've told me overbooked and won't. Neither will allow 3rd party to repair/paint. Now on 8 months after multiple site visits and service calls with no resolution.Hi Mark, we are deeply disappointed by your experience at AutoNation Hyundai Savannah. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (912) 999-4977 -- we hope to hear from you soon.
Hyundai Palisade
Hyundai Santa Fe
Hyundai Elantra
Hyundai Sonata
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Phoenix Grant on 04/11/2025