AutoNation Hyundai Savannah
Customer Reviews of AutoNation Hyundai Savannah
Review type:
Thoughtful Considerate and Professional
Love Our Hyundai 6
by Linda Jennings on 07/27/2023TJ was quick to answer all our questions. Car delivery was earlier than expected. We are enjoying our new car. We are glad we bought an EV to help save this planet. ❤️Hi Linda, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Savannah. If you ever need help, just give us a call. Happy motoring!
Recall service
by Bridgett on 07/17/2023I went for a simple recall service and LaToya one of the service desk workers made it so easy for me! She was so kind, helpful and thorough and really made my experience great!Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Savannah. Don't hesitate to call us if you ever need anything. Be safe on the road!
Engine oil and filter change, tires rotate
by johnnychae on 07/19/2023Autonation Savannah is very comfortable and they are very kind.Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Loooong waits
by KATPANZ on 07/14/2023My recent experience was my second at this location. Both times, my wait was EXCESSIVE. The staff was friendly and the wait area was comfortable but as soon as my 3 years of complimentary service is up, I’ll be switching to a more efficient… service center.Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (912) 999-4977 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Service appointment
by N2flying on 07/11/2023Went in for a required inspection, all maintenance actions was completed in a timely manner…Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Why does it take so long?
by Alycia Tatum on 07/06/2023I called for an appt in Dec '22 and was given May 4th appt which I thought was nuts. I received my repaired car on June 16th only to return it on June 19th because of a new noise. Wrong parts had been ordered twice; had to wait for the… next shipment twice. My car was returned to me for a second time on June 27th without noises and had been washed and vacuumed. She looked all sparkly and brand new! Melissa was great in keeping me informed with the good and the bad and kept a pleasant disposition through these frustration circumstances. Five days into this ordeal, she called me back in to pickup a Loaner for the duration. Thank goodness because the rental cost (in spite of top tier Hyundai Corp Warranty Contract specifying a Loaner) was killing me!! Seth rode with me on June 19th to hear the new noise. He admitted the new noise was foreign to him but he figured it out! I think this was not a typical experience with them and am willing to give a second chance now that they are in their own facility.Hello Alycia, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (912) 999-4977. We'd appreciate the chance to make your experience a positive one.
na
by brian bei on 06/23/2023i was an out of town service person that needed it done in 2 hours they delivered excellent service the service person was excellent they provide excellent coffee and juicesThank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent experience
by Bruxanne on 06/12/2023From start to finish our experience was fantastic, staff was professional and friendly, knowledgeable, informative, and a quick & pleasant transaction.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Sales person at AutoNation
by Kim Chi on 06/08/2023Thanks QUINTON SMITH, Sales assistance. He explained me everything I need to know.Hi Kim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil change thumbs up + Recall repair thumbs down
by sgrenald on 06/06/2023I made an appointment several weeks ago for an oil change. A week later I'm looking at my account on the Hyundai website and there was a note about a recall. I went down to the dealer (2 miles from my house) and had a bizarre conversation… with the service person. She told me that I should make the appointment for the recall when I bring my car in for the oil change. She also said something about me having to make the appointment in person. While I was standing in front of her asking to make the appointment. Then I'm told I need to talk with the parts department about the recall. Parts tells me that this is a Service task, but order the part for me anyway. I drop my car off the night before and put my keys in the dropbox. I wrote "oil change" on the envelope. A little before noon the next day I get an email that they have some recommended service for me. I go to the website and agree. Less than five minutes later I get a text that my car is ready. They obviously didn't do the extra service, but I wasn't charged for it so it's not a big deal. When I get to the dealership, I'm informed that they didn't do the recall repair because I only wrote "oil change" on the envelope. They also told me that it would take a half hour to do it "right now." Over an hour later, I got my car back. This pretty much screwed up my entire afternoon. When Peacock owned the dealership, they would have called or texted me about the recall to see if I wanted it done.Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (912) 999-4977 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Easy and Quick
by Zformation on 06/04/2023It was easy! I thought it would be a long process of checking in and checking out. But they were expecting me. So I simply showed my ID and dropped my key off. It was the same with pickup. I also experienced a much shorter wait than I… expected.We appreciate your positive review about your recent experience with us! We hope to see you soon!
In and out
by 2022tucson on 06/03/2023The level of professionalism and consideration of the service department makes vehicle maintenance barable. Ryan and Alice are the most helpful people, they are appreciated.Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great experience!
by Jeff L. on 06/02/2023Just purchased a new Elantra Hybrid from AutoNation in Savannah. What a pleasant experience. From our salesperson to the sales manager to the finance manager made the whole process seamless. They were able to make me the deal that our local… dealer could not. Definitely worth the 1.5 hours drive.Hello Jeff, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.
Love my Santa Fe
by Love my car on 05/25/2023This is my 3rd vehicle I have bought from them so they must be doing something right. Quinton was so nice and he did whatever he could to make the deal happen. Terrance the sales manager was great. Overall I would say the whole team is a… big 10.Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Routine Service
by Dewight on 05/15/2023Morgan was extremely nice and professional, loves her vibes and energy in providing excellent customer service.Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Purchase new car
by Natalie on 05/08/2023From the moment I entered the parking lot we were greeted by a nice salesman. His name is Q. We knew the vehicle we were interested in. We told him he grab some keys. We took a few cars out for test drive we found the car that was suitable… for us. We went in made a deal was very easy. Everyone was very kind and caring Q was just amazing. Would not hesitate buying another car with AutoNation Of Savannah. When moving and buying a car from the new place you live in can be a bit scarey however doing business with autonation was like doing business with family and Q was outstanding.Hi Natalie, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Ioniq 5
by Sav_usg on 05/06/2023Everyone was great and helped us get the car we wanted for the right price.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Always a fantastic buying experience
by JaysonR on 05/05/2023It is always a fantastic buying experience purchasing a new vehicle from the Savannah Hyundai dealership. Gus was patient and thorough making sure that I got the vehicle I wanted and suited my needs. The financing department is superior and… takes care to be sure that you understand all of your financing options, and David even brought my financing in under what I was expecting. Great Job Hyundai! I will be back for my next purchase, when the time comes. PHello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Well Done!
by Savannah Gal on 05/01/2023I was due for an oil change and tire rotation, and general check up for my 2017 car. It was easy to make an appointment when I called and I received a number of reminders that were very helpful. When I arrived, the temporary service area… was well set up and the associates were extremely helpful and professional. My wait time was as promised in a clean and comfortable waiting area. Was I surprised when my car came out all washed, nice and shiny! Prices are reasonable, and as quoted. I’m extremely satisfied with the service!Hi Savannah, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
vehicle owner
by S Graham on 04/30/2023service went well, staff was professional and courteous.Hi, thank you so much for your positive comments about AutoNation Hyundai Savannah! Don't hesitate to call us if you ever need anything. Be safe on the road!
Maintenance
by Sebastien on 04/24/2023Only thing is that I had to wait for too long even with an appointmentHi Sebastien, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Phoenix Grant on 04/11/2025