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AutoNation Hyundai Savannah


7011 Abercorn St, Savannah, GA 31406 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (25) No (2)
Service Rating
Recommend:
Yes (24) No (10)
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Dealership Service Review

2 out of 5 starsservice Rating
Great sales team, poor service
Written by Hector L.C. on 11/17/2023

The service I initially received when looking for a newer vehicle and eventually purchasing my Santa Cruz from your dealership with the help of Mr. Blackman was outstanding. However, my last few visits dealing with your service department has not been the same pleasant experience. My last service appointment was scheduled for around 230 in the afternoon. Noone even started to work on my vehicle until after 5pm. I only know for sure that the tires were removed since I was able to see my vehicle on the lift. I cannot say for sure the oil was actually changed since the maintenance reminder was not reset in my vehicle. To be honest I am just waiting for my service contract to end so I can look for a better place to have my vehicle serviced in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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Destiny Jarvis on 11/18/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Hyundai Savannah. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (912) 999-4977 to discuss what we can do to help.
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