AutoNation Hyundai Savannah
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Dealership Service Review
service Rating
Long Wait time
Written byon 08/24/2023
I had an appointment at 0730 for an Oil change. I didn't leave the Service department until 12. Seems like 4 and a half hours is a very long time for an oil change. I think maybe you guys could find a new way to streamline the service to make it faster. Other than that the Service people were very nice. In addition when you check the fluid levels I assumed you would add the fluids, i.e. transmission fluid, and brake fluid, especially if it low. i guess that is an additional charge and they send us on our way so we can do it ourselves. Don't you think this maybe a safety issue?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Serenity Gibson on 08/25/2023
Dealer Response
Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 999-4977. We hope to hear from you.
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