Larry H. Miller Dodge Ram Tucson
Customer Reviews of Larry H. Miller Dodge Ram Tucson
Review type:
Go Dodge!
Service Visit
by mtlwlf86 on 10/27/2014Kevin Carney is a good service advisor. He is very knowledgeable and helpful. His professionalism and helpfulness is priceless. He is a valuable person to have in your business. He cares about giving the best service he can. It is a greatā¦ experience.Great Service Larry H Miller
by marioblak on 10/21/2014Had my car for 30K mile service, since I'm covered for all oil changes, and also requested quotes for any required services. I received a printed, easy to read, document with all the details and prices for the services that are pending forā¦ my car. Dealerships are a bit more expensive than some other shops or than buying materials and doing an "install yourself", but you get warranty with those services performed at the dealership. Very happy with my service there!We're very glad to hear that you are happy with the warranty and the service you received at our dealership! We will look forward to seeing you again next time!
So Thankful! Love Tucson Dodge!
by MrsColflesh on 10/21/2014We are a military family on a budget and Tucson Dodge always comes through for us! They have an amazing service department with incredible employees. Kevin Carey especially! The man has a heart of gold and will bend over backwards toā¦ help you in any way he can! I had to get tires recently on my dodge grand caravan and was stressing out about the price. my husband is deployed and usually does these things! When I went up to pay, Kevin said he had found a deal for me! Buy 3 tires, get one for a buck! It was such a relief! He searched high and low until he found an old flyer that was still hanging in the window! Thank you Tucson Dodge and Kevin Carey! I'll always buy/take my vehicles there for service! :)Thank you very much for sharing your experience at our dealership! It's great to hear that Kevin worked to make the tires fit your budget! We sincerely appreciate your business! Please let us know if there is anything else we can do to assist you!
Mike, Benson AZ
by Mike1_P on 10/20/2014I share the same frustrations as many car buyers. However, overall, I was treated good and would recommend this dealership to others. I do believe they could make some improvements in the scheduling. It should not take more than 30 min.ā¦ to get a car into the shop that has an appointment. That's what appointments are for. So you don't have to wait a long time in the waiting room.Thank you very much for your recommendation and your feedback! We appreciate both. Please let us know if there is anything else we can do to assist you!
Love my new Dodge Challenger
by TheGuru5575 on 10/20/2014I recently decided I wanted a new Dodge Challenger with the very cool Shaker package. I hit up the 2 Dodge dealers here in Tucson online and ended up visiting both. After a poor experience at the first dealership I almost decided its not toā¦ be and was not going to pursue it further. On the way home I made a quick turn and decided to go ahead and stop by Larry Miller Dodge. I asked for Dan Caldwell as he had kindly responded to my initial email request. Dan was an awesome laid back guy and a pleasure to not only do business with, but to shoot the breeze with. Unfortunately the car I wanted was sold, however he offered me a black one instead of the Orange one I really wanted. It was nice but I ultimately decided I wasnt going to make a decision on such a nice expensive car if it was not exactly what I wanted. Dan then introduced me to Brad who is one of the New Car managers who helped clear up some misconceptions I had and showed me how purchasing would be a much better deal than leasing if I ultimately decided to get one. Dan then went out of his way to find the exact vehicle I really wanted at another dealer, exact color, options, and a price i was happy with and could afford. I bought the vehicle and could not be happier with it, it is exactly what I wanted and is a badass car to drive!! I 100% recommend Dan Caldwell, his manager Brad, and Larry Miller Dodge!! They are straightforward honest people and will go out of their way to fulfill your needs at a price that is very fair. GREAT JOB GUYS!!Thank you for your review! It's great to hear that you had an excellent experience at our dealership working with Dan! Please let us know if there is anything else we can do to assist you!
Excellent Experience
by dsryan1 on 10/18/2014Beginning to end this was an excellent experience. Cassandra provided incredible service and found the right car for me. The financing came in at a better rate than they expected. I will be back for my next car!Thank you very much! We will be sure to pass your compliments along to Cassandra!
van repair
by angeloc1 on 10/18/2014We are very happy with the work that was done on our van kevin carey has always been very helpfulGreat to hear! We will pass your compliments along with Kevin! We appreciate your business!
Service Lub & Oil + Checks
by Double_D3500 on 10/18/2014I called Lisa in Service at 10:45 to see if a Lub & Oil change on my RAM 3500 was possible and have it ready by 12: 30 as I had a 1:00 appointment. I arrived shortly after 11:00 and at 12:35 I was driving away to make my meeting in plentyā¦ of time. Thank you Lisa and Larry H. Miller Dodge. Your employees make your Dealership.Thank you! It's great to hear that your appointment was completed in a timely manner, and we will pass your compliments along to Lisa! Please let us know if there is anything else we can do to assist you.
Fast and Quality
by RDLowville on 10/11/2014They got my vehicle in and out in a very acceptable time frame. All personnel were very friendly and helpful, very pleasant experience overallThank you very much for taking the time to leave a review for our dealership! It's great to hear that we were able to get you in and out in an acceptable time frame! Please let us know if there is anything else we can do to assist you!
radio repair
by dave537 on 09/22/2014They checked out the problem and discovered it needed replacing.Thank you very much for your review, Dave! Please let us know there is anything else we can do to assist you!
They came thru
by desertcharger on 09/11/2014Had a an issue with a loose wire by the alternator. I was going out of town and asked for prompt service at the last minute. Service rep asked nicely to a tech about taking a late lunch to work on my car. He did and got it done quickly.ā¦ Very pleased with the overall experience.Thank you! We appreciate your business and, I'm glad to hear that we were able to get you in before you had to go out of town. Please let us know if there is anything else we can do for you!-Ed Motzkin, General Manager
Another good service experience
by cbarv on 09/12/2014Really don't have much to say. I took my car in for service. Everything was completed as promised. My service rep went above and beyond for me and ensured some other things were taken care of as well. Just another good experience.Thank you for taking the time to leave a review for our dealership. I am glad to hear that you had a great experience with us, and that your service representative went above and beyond to make sure everything was taken care of. Please let us know if there is anything else we can do for you. -Thank you. Ed Motzkin, General Manager
Thank you for taking the time to leave a review for our dealership. I am glad to hear that you had a great experience with us, and that your service representative went above and beyond to make sure everything was taken care of. Please let us know if there is anything else we can do for you. -Thank you. Ed Motzkin, General Manager
Thank you for taking the time to leave a review for our dealership. I am glad to hear that you had a great experience with us, and that your service representative went above and beyond to make sure everything was taken care of. Please let us know if there is anything else we can do for you. -Thank you. Ed Motzkin, General Manager
Went in for an oil change, had to wait 3 hours.
by snap22 on 09/08/2014I was quoted a 2 hour wait for an oil change, tire rotation and a wash. That seemed like an over estimation since I had an appointment. Well 3 hours later I finally got a call saying I could come and pick up my truck. 3 hours for an oilā¦ change is a little bit rediculous if you ask me.Thank you for your feedback! We will share it with the team.
Friendly, great service.
by abattelle on 04/21/2014updated 09/03/2014I pulled up for a scheduled oil change. Someone came right up to my vehicle. I didn't have to go finding my own way around. My service adviser confirmed what I was there for. I waiting in the lobby area and when done was provided a fullā¦ print out of what was done and any future recommendations based on their inspection. No pressure and I was done.Great to hear that you had a 5-star experience when you brought your vehicle in for service! Please let us know if there is anything else we can do to assist you.
Best experience
by Cdecker30 on 09/01/2014Words cant describe how great Larry H Miller Tucson Dodge is and how far they will go to get in the vehicle you want, I personally would recommend anybody to this Dealership.We sincerely appreciate your business, and we are glad to hear that you were able to get the vehicle you wanted! Please let us know if there is anything else we can do for you.
in and out, on the spot.
by etbooker19 on 08/03/2014I was in need of a new car; my first car. The sales people here helped me make a good decision and worked with me towards an affordable price. I'm extremely happy with my purchase, and I have the guys at Larry H Miller to thank for.Great to hear! Please let us now if there is anything else we can do to assist you! Congratulations on your purchase!
All around good work
by lakamps03 on 08/01/2014No matter who I have spoke with, whether it be sales or service, I have been treated with nothing but respect and kindness. I will keep returning to Larry H. Miller Dodge Ram and I as well as many others I have recommended to come here, doā¦ too.We sincerely appreciate your continued business! It's great to hear that you have had excellent experiences at our dealership. We will look forward to seeing you again next time!
oil change
by medina1313 on 07/31/2014Awesome friendly advisors. Love the express lane for only oil changes.Thank you for your review! Glad to hear that you enjoy the express lane for service!
Very good service
by MyDodgeRam1500 on 07/26/2014All I can say that the service at Larry H. Miller Dodge Ram Tucson is second to none. Very happy each time my car needs serviceExcellent customer service at LMFAO Tucson Ram
by FelipeAZ on 07/11/2014Great service and a friendly atmosphere! Ms. G is an asset to this dealership! Knowledgeable, friendly, and courteous... this is what keeps me coming back as a customer. F. E"Thank you for taking the time to leave a review! We'll look forward to seeing you again in the future.-Ed Motzkin, General Manager"
I didn't feel stupid
by pursue on 07/09/2014I brought in my 2013 Dodge Daytona The cruise control wouldn't hold a steady speed and the air conditioner was making a hissing noise and the right headlight needed adjusting. Nick the service tech was very thorough in listening to myā¦ explanations. He then solved all the problems except for the headlights. Seems my car has "adaptive cruise" so it will adjust if you get to close to a car. the hissing noise was from the seat intake duct. Yes I have AC in the seats ;-) it is AZ... He confirmed the headlight needed adjustment was surprised I noticed it as it was very slight.. But happily had it corrected. I learned new thing about my car and no longer have a dark spot when using my headlights ;-) he never told me that i should've known this about the car I was very thankful for thatGreat to hear! I'm glad we could assist you and that you were satisfied with your experience. We'll look forward to seeing you again in the future! -Ed Motzkin, General Manager
Thank you very much! We will be sure to pass your compliments along to Kevin! Please let us know if there is anything else we can do to assist you!
by saxtonh on 03/12/2015