Spikes Ford
Today closed
Customer Reviews of Spikes Ford
Review type:
Best salesman ever
by Jaime27 on 07/07/2025
The best experience we could of asked for Agoberto Gonzales went above and beyond to meet our needs as well as the managers and finance personnel who help us get our dream truck because of this wonderful experience is the reason why I will… continue to go back to spikes ford and use Agoberto for any future purchases.
592 reviews
Sort by:
Great service. Great people
by J_fuentes902 on 08/24/2015I wanna thank all the used sales car people to get me what I wanted in the payments I wanted also. If it was for you guys I wouldn't be driving a bigger truck than I already have. Thanks a lot to the spikes family to give me the truck I… always wantedService Review for Service on 2013 Ford Expedition King Ranch
by RoadWarriorRic on 08/21/2015Staff was very helpful and friendly. Representative listened to my explanation of the problems. i showed him the problem on the vehicle. He acknowledged there were problems with the vehicle. I was very satisfied with the repairs especially… the drivers seat with the broken part and the fog lamps were replaced inwhich I was not even aware that the the lens on them were fogged up and had moister on them. The automatic running board was repaired on the left side. It was making a loud screaching noise and was not going up or down. It took more than 3 days for it to be repaired. I missed out on using the vehicle to attend an out-of-town funeral so I had to use another personal vehicle. That was the only issue I had that it took longer than expected to have the vehicle serviced. However, I enjoyed the way I was treated and that my vehicle was satisfactorly repaired beyond expectations.Outstanding sellers
by Robdan2006 on 08/22/2015They didn't prolong our stay they got right down to business they got the figures where we wanted.transmission oil service
by perez7142 on 08/18/2015excellent service was told what was to be done the time given for the job to be done was very goodOil change service
by AlexI1976 on 08/13/2015Service was good despite them being overwhelmed by vehicles. Took 4 hours but understanding that there was a lot of cars. *one problem was after being dropped off at Walmart on share road I did my shopping and it took them an hour to pick… me up after I called them to pick me up. *a question I have is that the man at the oil service made it seem that I had to have all vehicle maintenance at the dealer in order to keep my every other free oil change. When I bought the vehicle those weren't the terms. I do maintenance outside of the dealership. I bought a Ford Explorer in 2002 and my wife stopped driving it in 2014 when I bought my current explorer! My father in law is still driving it around so I think I know a little bit about maintaining my vehicles. If I have to do all my maintenance on my explorer at spikes so u can honor my free oil change then the likely hood of me purchasing another vehicle there are very slim.awesome
by mtrevino8008 on 08/03/2015updated 08/14/2015My husband and I have NEVER purchased a Ford before, this would be our first, and the sales person Julio Gomez was excellent, when walking into the dealership store I love coffee and boy did it smell great there, just wanted to get that in… there. But the sale went through quite smooth and everyone's attention towards us was spectacular even Noe DeLeon in the Finance Dept. Thank you Ford for our new 2015 Explorer it was a smooth drive back home 12 hour trip.great service wonderful salesman
by DLP8402 on 08/12/2015The vehicle I purchased was a ford 150. I was very pleased with the service and especially with the salesman...Juan Lopez was my salesman and was nothing but helpful and generous. He was very underatanding and worked hard to achieve the… deal we wanted.Great Services
by KVillarreal5 on 08/08/2015I took my Ford Escape for it's first oil change and everyone was friendly and helpful.Great facility, starbucks coffee and wonderful friendly staff
by Queen2016 on 08/07/2015I bought a Ford F150 Lariat. The service was great, everyone was very helpful. They worked with me to get exactly what I wanted and were very professional. I will refer my friends and family.Great
by Chain9389 on 07/20/2015updated 08/05/2015Went great was told waiting time about 2 hours came out in one hour. which was good.Fast in and out
by Callagher11 on 08/04/2015I was in and out within two hours. It was fast and easy. Did not waste my time. Mike Villreal was a big help.Exlporer
by greyexplorer on 08/04/2015I purchased a 2015 Explorer. The service was great from the time we entered your showroom until we left with the keys to our new vehicle. I want to emphasize Ramiro Lopez is very friendly, honest, always smiling, and polite. We didn't… feel pressured nor was Ramiro pushy. Ramiro has all the desirable qualities a customer expects from a salesman. We were very impressed with the quality, comfort and ride of the Explorer we purchased. We test drove numerous vehicles before this Explorer and all had 'something negative'...however the Explorer was perfect. We couldn't find anything that would cause us to continue looking for another vehicle. On the negative side of our experience...the 'waiting' time was TOOOOOOO long. And the detailing wasn't as I expected....windows were streaky and smeared. Our overall experience with Spikes Ford was pleasant.Great customer service
by Solislaurae on 07/31/2015Always quick and great customer service. Never disappointed!great service!
by Jenny88 on 07/30/2015Spikes ford is by far the best dealership there could ever be. I got an amazing deal thanks to Roger and his salesman. I leased a silver 2015 mustang & I don't regret it what so ever! Great place. I love it and I will definitely recommend… it to everyone!Helpful employes
by Karina81 on 07/13/2015updated 07/30/2015Buying my new vehicle at spikes dealership Was an awesome experience,The employes were nice and helpfull.I will definitly be purchasing my next vehicle there.Homero & Veronica
by VeroandHomero on 07/28/2015The employees were very friendly and helpful, I got the best deal at Spikes. In all my years of purchasing new vehicles I have never had such a grarifying experience. Would highly recommend for anybody wanting to purchase a vehicle to go… to Spikes first before shopping at any other dealership.great services
by fusion4853 on 07/27/2015I got a 2016 fusion .the services where excellent.and the staff where helpful at all timequick service with great work
by alcoronado on 07/24/2015I was very happy with how quickly the work was done on oil change, will be back when it is time to change oil again, great service.great service
by henri4486 on 07/12/2015updated 07/22/2015everything was perfect and the new motor run for close 4 month now whit any problem.Tank you to all the gang of spike motor.great staff and lots of vehicles to choose from
by DCSPD on 07/22/2015I was very pleased with the sales rep tony cansanova. he showed me many vehicles and helped me pick the one that was right for me. he was very curtious and friendly with my family. i bought a 2015 ford focus se.Service as promised
by jbrown0127 on 07/17/2015Staff was very friendly and helped with service as best as they could.
Ford F-150
Ford Explorer
Ford Escape
Ford Maverick
About our dealership
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Rhett Rogers on 07/12/2025