Spikes Ford

I purchased a 2015 Explorer. The service was great from the time we entered your showroom until we left with the keys to our new vehicle. I want to emphasize Ramiro Lopez is very friendly, honest, always smiling, and polite. We didn't feel pressured nor was Ramiro pushy. Ramiro has all the desirable qualities a customer expects from a salesman. We were very impressed with the quality, comfort and ride of the Explorer we purchased. We test drove numerous vehicles before this Explorer and all had 'something negative'...however the Explorer was perfect. We couldn't find anything that would cause us to continue looking for another vehicle. On the negative side of our experience...the 'waiting' time was TOOOOOOO long. And the detailing wasn't as I expected....windows were streaky and smeared. Our overall experience with Spikes Ford was pleasant.