Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station
Awarded 2022
Customer Reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station
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344 reviews
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Riz is the best!
by Lauren K on 06/30/2021I always use Riz any time I need service on either of my vehicles. He always makes sure to keep me informed on pricing for any repairs and always has the best most helpful attitude!David provided the best service
by Trustworthy service on 06/29/2021David provided the best service and was so helpful. I purchased a used Jeep Compass via Carvana and was having what sounded like transmission problems. During the drive he explained it was the CVT system (I’m not used to driving a 4… cylinder yet) and the difficulty with the screen and it blanking out was actually an Over The Air signal update. David found that my two week old car was still listed under the previous owner (the dealership in Houston apparently drag their feet with paperwork as much as they did with a cash customer) and he was able to get it transferred online and I was able to purchase an extended warranty. I’m thankful for David’s assistance and confident that if I do ever have a problem with my vehicle, that I will get great service from the service department.ABS Brake System Repair
by Victor Perales on 06/28/2021Rizwan Ahmad handles my company's vehicles so I was comfortable letting him take care of my personal vehicle. He and his manager helped me save on parts with warranty and dealer discounts which dramatically reduced my out the door cost.… Grateful they went the extra mile to save me hard earned money.Great service as always.
by Tony W on 06/28/2021Riz always takes care of me and my cars.Great sales , and and painless experience
by Lonnie Zboril on 06/26/2021Process was great, quick and courteous.Great Deal
by Matthew Contreras on 06/26/2021Albert and Nick Stewart worked on getting me a great deal for a new truck would definitely recommendGreat friendly environment
by Manny on 06/26/2021Was taken care of very quickly and in a timely manner got all the financial stuff out of the way very easily and quickly one of the best buying experiences I’ve ever hadDart
by Ted on 06/25/2021Work was done correctly and quickly.Did it again
by Walter on 06/25/2021Brought keep in for oil change and tire rotation service. Not sure who the advisor was but it’s not the guy I talked to. No walk around. Did not pod the vehicle. Did not perform the tire rotation services. Just the oil change. Staff was… friendly but had no idea what was going on. Almost 1 hours sitting there and did not do the job. I signed nothing. Would love to have the GM call me. But they are probably to busy.It wasn’t good and it wasn’t bad
by Royale Curtis on 06/24/2021I do like how quick they get you in and out ! The service guys are really nice and they explain everything to you , BUT everything is HIGH! I needed two new tires ! I have a 2020 jeep that I got from them .. and just for the two tires is… 130 a piece ! That’s not even the labor ! Or the parts ! Or the balancing ! I think the total was 400+ yeaaah no thank you ! That’s not even warranty or anything! I wanted to talk to a sales person about trading my car in and nobody came to talk to me .. which the nice lady told me this is the perfect time to trade the car in ! I saw her when she walked up to the salesman and told him I wanted to trade it in .. nobody came to talk to me .. do I recommend?? Umm tbh I don’t know ! I’m stuck with them for another five years 😂 but after I pay my jeep off I will be going to Nissan with Justin who sold me my jeep ! So I would say go to Nissan where you’ll get a better deal !!Honest and Efficient; Customer service outstanding
by C Herbert on 06/24/2021I took my jeep in to have the water pump replaced. Riz treated me like we were personal friends. He valued my urgency to get the repair done and gave me top notch service. I realized while the repair was being done that I had left… something extremely valuable in the car and was very anxious to get it back. When my repair was ready, I checked for the item and it was still right there in the door. I didn’t feel like anyone had rifled through my things or taken anything. It was right there where I left it! My repair was done quickly and when I arrived, my jeep was pulled up and ready to go immediately. Excellent service! If I ever need anything again, Lithia and specifically Riz, will be my first call! 😀Great experience
by Mike on 06/24/2021Have bought 3 different vehicles from Lithia within the last 5 years and used the same salesman and had a great experience. They never pressured me into anything I didn’t want.Great Service
by Jerry on 06/23/2021Riz and the service team have been great! They fixed everything that needed it and suggested maintenance that was coming due soon to be done. They are friendly, always remember me and I would recommend them to anyone!!Love my Longhorn
by JenniferP on 06/23/2021I had visited a dealership in Georgetown just to get educated on what types of trucks were in the luxury category and was not treated well at first having driven up in my son’s late model car. I am not sure they thought I was serious about… buying. I then visited John at Lithia in College Station armed with what I had learned in that I wanted a Longhorn. I was used to buying used to get better pricing but with the crazy COVID economy didn’t expect much and knew I might have to buy new. To my surprise John found me a great deal on a 2021 demo, brought the price down several thousand dollars from MSRP …wo crazy covid pricing with all the safety and luxury features I was looking for. PS… I pretended to have no money, have a basic income and a really old trade in and all up until I started signing paperwork John treated me with the same respect as he did when i decided to pay cash and trade in our BMW 650. It’s hard to find people who will treat me the same when with both scenarios. I hope John sticks around for a long time. I will be back.Communication breakdown!
by Joseph Mayberry on 06/23/2021I recieved cordial, courteous, & professional care. I appreciate that very much. However, we miscommunicated on when I could pick up my vehicle and ended up making a blank trip to the dealership at the expense of my daughter's lunch time(… she drove me there).Great experience
by John Doe on 06/18/2021updated 06/23/2021Everyone was great. Easy deal and seamless experience.How about better communication and real fix?
by Yue on 06/20/2021Until the end no one took efforts to explain clearly what caused the problem. After my family got time to pay attention to it, we noted the one light that went through service is still not bright. How can you imagine your car can be… returned to you without being well repaired and checked!!!2021 RAM 2500 Tradesman
by Karen H on 06/19/2021Jimmy and sales was fabulous. I couldn't ask for a better experience.Excellent Service!
by BP on 06/19/2021Service was great and quick! Everytime I go, Adolfo always takes care of me.Excellent Service and Attention!
by Dawson Utz on 06/18/2021If I could give Sonny 10 Stars I would! He is very communicative and willing to put in the extra work to get the deal done. I just purchased my dream truck all thanks to Sonny.The good guys
by Brett on 06/17/2021I normally don’t even post reviews but I absolutely hate buying cars and this place made it so easy. No hard selling, always respectful, and super helpful. My salesman was Albert but everyone I talked to was great.
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About our dealership
Buying a new vehicle can be a timely and sometimes frustrating experience. But here at Bryan CJD, we strive to take that hassle and frustration out of the process and provide you with a fun, relaxed and friendly atmosphere. With over 100 years of combined sales experience, our highly knowledgeable, friendly and caring staff strives to make you feel at home as soon as you drive onto our lot. If you want to stay close to home and avoid the big city hassle, come see us at Bryan CJD.
What sets us apart
2019, 2020, 2021 Dealer Rater Consumer Satisfaction Award
2019 & 2020 DealerRater Dealer Of The Year
#1 Ram, Jeep, Dodge dealer in the Brazos Valley
2020 Carfax Top-Rated Dealer
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish
Walter, I would like to follow up with you about your concerns, can you please email me at KDupper@Lithia.com so we can discuss? Edmunds did not give me enough information to be able to find your phone number.
by Kalin Dupper on 06/25/2021