Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station
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Did it again
Written byon 06/25/2021
Brought keep in for oil change and tire rotation service. Not sure who the advisor was but it’s not the guy I talked to. No walk around. Did not pod the vehicle. Did not perform the tire rotation services. Just the oil change. Staff was friendly but had no idea what was going on. Almost 1 hours sitting there and did not do the job. I signed nothing. Would love to have the GM call me. But they are probably to busy.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Kalin Dupper on 06/25/2021
Walter,
I would like to follow up with you about your concerns, can you please email me at KDupper@Lithia.com so we can discuss? Edmunds did not give me enough information to be able to find your phone number.
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