Customer Reviews of First Texas Honda
Review type:
Great service, no trouble ever
Happy 2nd time customer
by Peace711 on 07/04/2017As a sales person, I can be picky with dealing with other sales people. But my experience w First Texas Honda was professional, friendly, quick, and exceeded my expectations. Well done! Thanks.That's quite a compliment and we appreciate you taking time to say so! We aim to please and we're glad to hear that you were impressed. :) Best wishes, -The Team at First Texas Honda
New CRV
by 123HappyHonda on 06/14/2017updated 06/29/2017Excellent experience all around. Christopher Jimenez was professional and easy to work with. I appreciate that he went above and beyond for me.We're constantly working to exceed each customer's expectation and we're glad to hear that we achieved this goal during your visit. :) Thanks so much for the review! -The Team at First Texas Honda
Great Service
by curlymann on 06/27/2017Professional and capable. I will definitely be coming back.Thanks so much for the compliments. :) We look forward to seeing you next time! -The Team at First Texas Honda
Great experience, no funny business
by donquixote11 on 06/05/2017updated 06/19/2017I had e-mailed ahead with an offer, and was notified by Bryan that my offer was accepted, and that they would be willing to match or beat my bank's financing offer. I expected to walk and find the deal changed as usual, but to my… surprise, Bryan stuck by his word on both the price and the financing. The deal was smooth and I didn't find any changes in the fine print. All was according to plan, which meant the world to me. We were in and out and I went back to work in 3 hours.Thanks so much for taking the time to share your visit with us. We believe the best way to deliver first-class experiences as a car dealership is to build a trust with our customers. We work hard to maintain a transparent and honest reputation. It means the world to hear customers like you take notice. Congratulations on your new set of wheels and let us know if there is anything we can assist with in the future. -The Team at First Texas Honda
Round Rock vs First Texas Honda
by Greg100698 on 06/07/2017updated 06/19/2017While some folks might think that scheduling an appointment for oil change is important to them, I on the other hand do not. I called round rock and they did not have anything for that day, I called First Texas and they said " come on down"… I asked if I needed to make an appointment, they said no. So I drove down,spoke with Trevor and he took care of me. Thanks First Texas Honda!We're so glad we could assist, Greg! Many customers just like you enjoy the convenience of our Express Service department for routine maintenance such as an oil change or tire rotation. It's one of the many options we provide to our customers as a way to set ourselves a part among many excellent businesses in town. We hope to have the chance to serve you again in the future and wish you the best. -The Team at First Texas Honda
Consistent High Quality Service.
by JordanRenken on 05/23/2017updated 06/06/2017Very informational. Very professional. No complaints, it's just about all you would want from a dealership.Great Service
by Allibrown on 05/26/2017updated 06/06/2017I was greeted promptly and all work to be performed on my vehicle was reviewed. They even went the extra mile and washed and vacuumed out my vehicle. Thank you First Texas Honda!You're so welcome, Alli! We can't wait to see you next time and wish you the very best. -The Team at First Texas Honda
Love the staff and confident in services
by DCorley on 05/25/2017I really appreciate the staff at First Texas Honda for the way they make someone feel when they are there. They are always so pleasant, helpful and Nice ! I find many places don't realize how important just being Nice can be to… customers. The way I am treated when I come to First Texas Honda makes me want to return to continue the care of my car and the next car I would purchase. Being Nice goes a long way with the public and everyone there is always smiling and helpful and listens if you have a question. Its my favorite car dealership I've ever worked with.Wow, Darlene! From the bottom of our hearts, thank you for the review. :) We hire, train, and coach our team to not only be nice but to also go above and beyond for each customer. But we agree, it all begins with being nice. :) We can't wait to see you next time! -The Team at First Texas Honda
Excellent Customer Service
by ByrdintheHand on 05/23/2017Just wanted to give a "shout out" to DJ in the check out service department for his excellent customer service. He took the time to show me how to change my wiper blades and did one as an example even though they were short staffed. Thank… you so much DJ!You are so welcome! It's the little things that make all the difference, right? Even though it gets busy, we're always striving to go the extra mile for customers and give each one with the time they deserve. :) Thanks so much for the review! -The Team at First Texas Honda
Quick and Easy Process
by SunnyTX on 05/12/2017updated 05/22/2017I really enjoyed buying a new car from First Texas Honda. Within a few minutes of arriving at the showroom, we were on a test drive. The financing process went smoothly, too.Rating Comments
by EAPPDOM on 05/08/2017updated 05/22/2017Jack was great to work with on and did a very good job of only providing me the services that my car truly needed. He was responsive and very easy to work with. My only negative comment is about the quality of the interior detail I… purchased. I didn't notice until I had left the dealership, but the interior console and door sills had clearly not been cleaned well. I had had my car detailed once before and thought First Texas Honda did a very good job...this time, not so much.First time maintenance
by Nadiapena on 05/07/2017updated 05/22/2017When did first drove in I didn't know where to go or do or talk to. Went inside n the girl at desk was kinda rude. Told me to park my car in the express lane n someone will be with me. Waited for about 5 minutes n the service guy came n was… completely nice and attentive. I was going to get a ride back but he said it would only take an hour n to enjoy the service cafe. It was AMAZING!!!! Free coffee drinks just as good or better than Starbucks and small snacks!!!! I ended up staying and waiting for my car. Price was great, I was expecting to pay more. Will go back and happy to go n wait for my car.Great Experience
by Aeredale on 05/21/2017Used a car buying service who referred me to the four Honda dealerships in Central Texas. I got emails from all, they all showed a number of vehicles that I was interested in, but First Texas was the ONLY dealership that told me they had… the exact car (exterior color with color interior that was important to me) I was looking for and that they had one on the lot. I called for an appointment and drove the car home the same day. I was very impressed by everyone I met at the dealership. I would buy from them again.Almosthappy
by DianneLynne on 05/07/2017I would have been even happier if your service department could have updated my navigation. Trudy Adams is nice and patient. The young man who checked me out was very nice.Maintenance/repair of 2005 Acura TL
by masalgado0721 on 04/07/2017updated 04/18/2017The service advisor was very professional and knowledgeable on the problem of the vehicle and recommended the appropriate repair/service on my car.First Texas
by doktorenergy2 on 04/15/2017Trudy Adams is a gem! She is the reason I have continued to have my vehicle serviced at First Texas Honda! Introduced my daughter to Trudy so she will continue the tradition with our CRVFastest oil service yet.
by Jtakishita on 04/06/2017Greatly improved wait time for oil service. Normally waited for over 2 hours. (Or 4 Frappachinos) This time out within the hour. (Had to get a Frappachino to go) I was impressed by the greally improved times.Shoutout for First Texas Honda!
by pi9xwood on 04/06/2017If you ain't down with First Texas Honda, you ain't no friend of mine. Service on car and attitude of service staff 100%. Thank you so much and we'll see you soon.Great Experience with repair
by Happy1Cross on 03/27/2017updated 04/07/2017The service representative I worked with was extremely knowledgeable about he car and immediately diagnosed the problem. He was realistic in his estimate of how long it would take to repair. He understood my need for a vehicle and… arranged for a loaner car for me. Tim kept me informed at every stage of the repair. He even had my car washed and cleaned when it was returned. It was a great experience, and I won't hesitate to come back!Mistake made good.....
by ChloeSophie on 03/28/2017Told service guy wanted oil change & maybe tire rotation & to let me know if it needed it. When i got my car back had almost $400 bill. For some reason they replaced front & back brake pads & turned front roters. My service guy came to my… rescue & said all I wanted was oil change & so manager took off the bill for everything else....I was so happy & will still keep coming to First TX Honda even though the one in Round Rock is closer to me. I really like the snack bar too.
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Aditya, thank you for the compliments! We appreciate your continued support over the last 3 years, and we will be sure to relay your kind words to Zander. Looking forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 08/15/2025