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First Texas Honda


3400 Steck Ave, Austin, TX 78757 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (7) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Mistake made good.....
Written by ChloeSophie on 03/28/2017

Told service guy wanted oil change & maybe tire rotation & to let me know if it needed it. When i got my car back had almost $400 bill. For some reason they replaced front & back brake pads & turned front roters. My service guy came to my rescue & said all I wanted was oil change & so manager took off the bill for everything else....I was so happy & will still keep coming to First TX Honda even though the one in Round Rock is closer to me. I really like the snack bar too.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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