First Texas Honda
Back to Service Reviews
Dealership Service Review
service Rating
Mistake made good.....
Written by 03/28/2017
onTold service guy wanted oil change & maybe tire rotation & to let me know if it needed it. When i got my car back had almost $400 bill. For some reason they replaced front & back brake pads & turned front roters. My service guy came to my rescue & said all I wanted was oil change & so manager took off the bill for everything else....I was so happy & will still keep coming to First TX Honda even though the one in Round Rock is closer to me. I really like the snack bar too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes