Awarded 2019, 2020
Today 6:00 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
8:00 AM - 3:00 PM
Monday
6:00 AM - 7:00 PM
Tuesday
6:00 AM - 7:00 PM
Wednesday
6:00 AM - 7:00 PM
Thursday
6:00 AM - 7:00 PM
Friday
6:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM

Customer Reviews of First Texas Honda

5.0
Overall Rating
(393)
Recommend: Yes (393) No (0)
Write a review: Sales | Service
sales Rating

Honda CRV lease

by Frank Nespoli on 11/26/2020

Hadeem Khan did great job reviewing vehicle and pleasant to work with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
718 Reviews
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service Rating

Service

by Michael on 12/01/2020

The service was performed promptly and on time. The representative kept me informed throughout, and he was friendly, professional, and well-informed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Honda CRV lease

by Frank Nespoli on 11/26/2020

Hadeem Khan did great job reviewing vehicle and pleasant to work with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Service

by JH Dean on 11/18/2020

I took my 2019 Honda CRV in for an oil/Filter change and inspection. Overall I was very please with the service I received. They quickly took my car in and kept me informed of the progress of my car. My only complaint was they did not wipe the undercover where the oil was drained resulting in drips in my driveway. Other than that it was a pleasant safe experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Friendly servics

by SarahB on 11/17/2020

I had another great service experience at First Texas Honda. They never let me down! Always helpful and friendly! Fast too!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome experience

by Jorge G Zornberg on 11/13/2020

Brandon of First Texas Honda was a terrific sales representative: attentive to our needs, prompt to offer advice, extremely knowledgeable. In summary, made the process of selecting the right vehicle and deciding on the purchase extremely smooth. I am impressed with such level of service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Terrific Customer Service

by First Texas Gets It on 11/12/2020

Just what I expect when I make an appointment for service--First Texas Honda did it! I arrived at the appointment time and was immediately greeted and told what would happen. My service advisor Zach then came by promptly and gathered all appropriate info. During the service, I received texts messages alerting me as to progress. Immediately prior to the service being completed, I received an email with the invoice and a way to execute touches pay. Via their texts, I was able to let them know when I'd be by to pick up my car. My service advisor took me directly to my car and made sure all was OK with me before seeing me off. All of this was done with appropriate social distancing and face masks. All of the work was also completed in LESS THAN the estimated time given to me!!! First Texas "gets it" as far as customer service all the way around goes. They took great care of my car and ALSO took great care of me personally. Outstanding!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

In and Out

by Lorraine Council on 11/11/2020

Scheduled and got the B1 service on my 2019 Honda CRV. Service was great and no surprises.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Great Customer Service

by Emily R on 11/10/2020

Ty was exceptional. He reviewed everything with me. Gave me several recommendations and took the time to make sure I understood why I was servicing my car. He kept in touch with me through the whole process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Amazingly Helpful

by BevLuna on 11/10/2020

If I could give Cody Penna a rating higher than five stars -- I would. He worked with Honda to help when my catalytic converter failed early. Cody went above and beyond to assist. Awesome service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service for 11/4/2020

by Mitch on 11/10/2020

Very professional and timely.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

11/6/2020 Service

by Howard Lindemann on 11/08/2020

As with all my experience with Fred and others at First Texas Honda, service was excellent. The only difficulty I had (and this had happened before) is that my service contract was not applied. When I pointed this out it was quickly corrected and credit was applied for covered items.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great

by Suman on 11/06/2020

Good service , on time and very good customer care

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

by DMS on 11/02/2020

I've been using First Texas Honda for years, even when they were at their old location. The repair service has been quick and priced fairly. They are good about informing you of upcoming service needs without pressuring you to have it done immediately.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fred is the BEST!!!

by Elizabeth on 11/02/2020

Fred Mathis is great! He made my experience today at Honda Service center flawless. So much so, that I was in a great mood the rest of the day. I was bit late for appt, Fred said no problem, was really understanding about it. I was having hectic morning with work, which totally got diffused the moment I showed up. I grabbed a coffee and sat outside. Fred checked in once, to give me a heads up and listened to my, what I thought some might think weird request, and was so great about it! He did not make me feel weird or stupid at all for asking. Thank you Fred!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2016 Honda Odyssey Code 030 error

by david b on 10/29/2020

The shop diagnosed the problem as oil leaking into plugs requiring replacement of piston rings 1, 2, and 3 at a repair cost of $4000. I am not sure if the repair quote is competitive or not. I chose not to get the work done at the dealership to pursue other options. Vehicle only has 80,000 miles. The shop was clean and professional and offered a loaner car while I waited on diagnosis and information on potential new vehicle trade-in from the dealer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Repair of my 2010 Honda Crosstour

by Barbara Davis on 10/29/2020

The service person I spoke to over the weekend when I realized my car was breaking down was very helpful in advising me what was probably wrong and problem-solving as to how to get my car in for service. After the car was towed to them my service manager at that time was helpful in getting repairs handled in a timely manner, as well as some extra effort on their part to handle something I would normally have had to do to get my car ready for inspection. Because of my age and Covid risks I was grateful that they provided a concierge to bring my car back and park it in front of my home.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

ms

by car buyer on 10/20/2020

J Robinson was polite and not pushy and explained everything clearly I would refer others to him I was that pleased

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Very professional, courteous and awesome staff!!

by Ashish on 10/08/2020

I have visited here twice in last 3 months- one for regular service and another for battery replacement (under warranty). Both the times, I had taken appointments (even though walkins are welcome). Both times, the job was done satisfactorily and there was clear communication on expectation of job done on car. I am pleased with their efficient system and professional staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

by Scott Ertresvaag on 10/07/2020

Dalton made the entire experience enjoyable. He took the time to find out what was important to us when buying a car and found the perfect one. Very happy with the purchase and will definitely recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service!

by JenVO on 10/07/2020

Honda at Steck and Mopac always does a great job explaining any issues they find during servicing. Fred is incredibly helpful, and I always appreciate the nice waiting area in the building.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

good service

by Jamie Cieri on 10/02/2020

Friendly and efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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about our dealership

Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.

When you visit us for your Service needs, take advantage of our offerings such as:

• Free, multi-point service and trip inspections

• Complimentary car wash

• Complimentary coffee and snack bar with full-time barista

• Complimentary loaner vehicles with appt

• Honda Factory Certified Technicians

However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!

We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.

what sets us apart
We're the largest volume Honda dealer in Central Texas and have the one of the largest Honda facilities for Sales and Service in the entire world!
Our Continental Cafe stands above the rest. This free amenity serves Service and Sales customers alike, offering a full-time barista to craft your favorite coffee beverage. Lattes, Americanos, Cold Brew, and more! We also offer snacks and pastries.
Our entire facility is dog friendly. We not only allow but encourage you to bring your pup! We have treats available for them and can even get them a pup cup from the complimentary cafe, just like Starbucks.
We boast a car buying experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings.
We offer a variety of monthly specials to our customers. These can be located on our website under "New Vehicles" and "Current Specials". Regardless of your situation, let us assist you in finding the perfect new set of wheels.
Google Map
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Languages Spoken (2)
English
Spanish