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First Texas Honda


3400 Steck Ave, Austin, TX 78757 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (7) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
Excellent Customer Service
Written by ByrdintheHand on 05/23/2017

Just wanted to give a "shout out" to DJ in the check out service department for his excellent customer service. He took the time to show me how to change my wiper blades and did one as an example even though they were short staffed. Thank you so much DJ!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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rebeccakish on 07/16/2017
Dealer Response
You are so welcome! It's the little things that make all the difference, right? Even though it gets busy, we're always striving to go the extra mile for customers and give each one with the time they deserve. :) Thanks so much for the review! -The Team at First Texas Honda
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