Herb Chambers Cadillac of Warwick
Customer Reviews of Herb Chambers Cadillac of Warwick
Review type:
Great experience
Happy happy happy
by Ml Breault on 12/25/2024updated 12/30/2024I had the most pleasant experience in having my car service, AJ was so helpful and curious thank you AJ so very much for taking care of my carWe're delighted to hear that AJ provided you with such a pleasant service experience at Herb Chambers Cadillac of Warwick. Thank you for sharing your feedback!
Well Worth a Look
by JT on 12/29/2024The service department was very professional, and it felt like they went above and beyond. A pleasure to have dropped my truck off to them.JT, we're delighted to hear that our service department at Herb Chambers Cadillac of Warwick exceeded your expectations. Thank you for trusting us with your truck!
Professional and on time!
by Satisfied Cadillac Customet on 12/27/2024The service is good and the addition of Erica is spot on!We are honored to receive your support and kind shoutout to Erica. Thank you! - Herb Chambers Cadillac of Warwick Team
Thank you! Thank you! Thank you!
by Lisa on 12/22/2024Purchased a COP Escalade from a dealer in NY. After 3 weeks had some issues that needed to be fixed. NY dealership denied responsibility. Erica and Jen researched the problems and even reached out to NY dealer to facilitate a solutionLisa, we're glad to hear that Erica and Jen at Herb Chambers Cadillac of Warwick were able to assist you with your Escalade issues. We appreciate your patience and trust in our team!
Routine service and recall
by Joe D on 12/23/2024Aron is super friendly and the Stelvio was ready earlier than expected. This was our first service since purchasing the vehicle and we are very satisfied.Joe, we're delighted to hear that Aron provided you with friendly service and that your Stelvio was ready ahead of schedule at Herb Chambers Cadillac of Warwick. Thanks for sharing your satisfaction with us!
XTS MAINTENANCE
by Bob D on 12/19/2024AJ- Service Advisor- very knowledgeable- very helpful—- he’s the BEST !!!!Bob, thank you for this 5-star review of AJ and Herb Chambers Cadillac of Warwick!
In and out
by Lou on 12/14/2024I had a 9am appointment for an oil change and tire rotation. Pat greeted me as soon as I drove into the service area. He took my information asked if I had any questions and off I went to the waiting room. By 10am I was on my way home,… oil change. tire rotation and car wash completed. Thanks Pat and crew!Lou, we're delighted to hear that Pat and the team at Herb Chambers Cadillac of Warwick provided you with efficient service. Thanks for sharing your experience! Safe travels until next time!
Always great service!
by Gino on 12/14/2024Great service as always! Thank you for cleaning the car too!Gino, we appreciate your positive review and kind words! It was our pleasure to provide stellar service and go the extra mile to wash your car here at Herb Chambers Cadillac of Warwick!
Above and beyond
by Lois M on 12/08/2024I have been with Harold for leases and buying and I’ve been with AJ both for several years . AJ has always cut me in when needed and always friendly and professional, When my late husband was very ill and then dying , I never had to bring… caddy suv in , I couldn’t leave my husband alone so AJ had my suv picked up for service and brought back to me. He was very supportive through a difficult time. I know in the future if I can’t get the suv there AJ would arrange same service and have suv picked up and back to me. I’m been extremely pleased with the service for a number of years. I would not go anywhere else.Lois, we're truly grateful for your loyalty and are pleased to hear that AJ has been there for you during challenging times. Our team at Herb Chambers Cadillac of Warwick is committed to providing exceptional service, and it's wonderful knowing we've met your expectations over the years. Thank you so much for sharing this heartfelt review!
As good as it gets
by Domma on 11/26/2024updated 12/03/2024Wilson was very knowledgeable and courteous and made my buying experience a joy would highly recommend you won’t be disappointedDomma, it's wonderful to hear that Wilson made your car-buying experience enjoyable at Herb Chambers Cadillac of Warwick. Thank you for the high recommendation—we hope you're loving your new ride!
Cadillac’s best dealership an absolute “10”
by Stephen Chase on 11/22/2024updated 12/03/2024Very professional and customer friendly couldn’t be happierStephen, we are thrilled to hear that our team provided professional and friendly service! Thanks for choosing Herb Chambers Cadillac of Warwick and for sharing your positive feedback!
Thoughtful and professional
by Harold on 11/30/2024Have convictions on your decision as long as there reasonably. Adjust progressively!Thank you for the feedback, Harold! We appreciate your business and we hope to work with you again at Herb Chambers Cadillac of Warwick.
Oil man
by CT5 Driver on 11/29/2024Service person was very respectful and accommodating.Thank you for stopping by to share a positive review of Herb Chambers Cadillac of Warwick!
Smoothest transaction ever!!
by Laura Conneely on 11/26/2024I went to Herb Chambers in Warwick yesterday to test drive a used Toyota Highlander, however, it was at Herb Chambers Toyota in Boston and Matthew Smith was kind enough to drive all the way to Boston and bring it here for me to test drive… during one of the busiest holiday week. I had the most amazing experience at this dealership. Andy in financing was great!! They all went above and beyond, especially Matthew, to get this car for me and had me off and driving it home by the end of the day. I highly recommend Herb Chambers in Warwick for anyone’s car needs!!Laura, we're delighted to hear that Matthew and Andy made your experience at Herb Chambers Cadillac of Warwick exceptional! Thank you for recommending us; we hope you're enjoying your Toyota Highlander!
Great service .
by Thobi k on 11/20/2024AJ Pulvie The service advisor was very informative and explained the repair needs clearly, which helped me make informed decisions about the necessary work.I was very impressed with the promptness of the service. My car was ready on time as… promised. The waiting area was clean and comfortable, which made the wait much more pleasant. Very satisfied excellent service.Thobi, we're delighted to hear that AJ and the team at Herb Chambers Cadillac of Warwick provided such excellent service. Thank you for sharing your experience with us!
Polite, Professional and Efficient
by CPL on 11/19/2024Dealt with service advisor Aron for a recall and some routine service on my Alfa Romeo. There was a pre-service phone call from Aron to gather all the details and I was given a specific appointment day/time. On the day of the service I… received a reminder text and Aron and the team were ready for me and my vehicle at the appointed time. Aron reviewed the schedule of work with me, gave me an estimated price and set right to work on my car. The work was completed in a timely fashion (hours) at the specified price. I found the entire transaction to be polite and professional - would use Herb Chambers service again for any of my Alfa Romeo needs.Thank you for sharing your experience with us! We're delighted to hear that Aron and the team at Herb Chambers Cadillac of Warwick provided a smooth and professional service visit. We look forward to assisting with any future needs for your Alfa Romeo!
fantastic advisor
by Shirley champagne on 11/14/2024Service advisor goes above and beyond which makes your service experience easy. Also explains what repairs need to be preformed and works with your situation.Thank you for sharing your experience with us at Herb Chambers Cadillac of Warwick! We're delighted to hear that our service advisor made the process smooth and accommodating. We appreciate your feedback and look forward to assisting you in the future, Shirley!
Great Service Department
by Stephanie on 11/15/2024With more than one vehicle we use this dealership for mostly all maintenance and have always been satisfied. If there is an instance we are not satisfied they will always work with us to address any issues. They are very competent and… pleasant to workStephanie, we're delighted to hear that Herb Chambers Cadillac of Warwick has consistently met your maintenance needs and addressed any concerns. Thank you for trusting us with your vehicles!
Complete reversal
by Ron on 10/31/2024updated 11/07/2024Erica was excellent I was on the fence after so many service visits taking so long Erica had me out in 50 minutes Very pleasant, you can tell Erica thrives on doing well Because Erica did so good I am continuing to use Herb Chambers… serviceRon, we're delighted to hear that Erica made such a positive impact on your experience at Herb Chambers Cadillac of Warwick. Thank you for sharing this feedback and continuing to trust us with your service needs!
Superb Service !!!
by Stephen Long on 10/31/2024I would honestly like to say Pat and AJ are the highlights of the service department and they both make you feel like there genuine and concern about whatever brings you into there department sooo look those two gentlemen up and you won’t… be disappointed !!!!Stephen, we're delighted to hear that Pat and AJ made such a positive impression on you at Herb Chambers Cadillac of Warwick. Thank you for sharing your experience with us!
It’s about time
by Dallas on 10/31/2024This dealership took 6 times to get it right so I had it went in to talk Jennifer told her that no body called to tell me my part was in for a whole month Jennifer check to see if it was in and it was she put me in on Monday at 7:30 out by… 9 that was fast to everybody that works for herbs cambers you have a job because people like me bye cars from dealership so you should know that we need to have are cars fixed rightThank you for sharing your experience with us at Herb Chambers Cadillac of Warwick, Dallas. We're glad Jennifer was able to assist and get everything sorted out quickly for you. We appreciate your patience and understanding, as well as choosing our dealership!
This feedback means the world to us! Thank you for choosing Herb Chambers Cadillac of Warwick and for sharing your support of our team. We wish you many safe and happy miles in your new vehicle!
by Herb Chambers Cadillac of Warwick on 07/11/2025