Herb Chambers Cadillac of Warwick
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Dealership Service Review
service Rating
New car service
Written byon 06/08/2024
Phone issues constantly. I had to try at least ten times to speak with services. I had to go through sales to get service. This happens often. Service desk excellent. AJ is fantastic. I get a loaner car if needed with no problems. I’m a three time repeat customer. Very satisfied once I connect with AJ.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Herb Chambers Cadillac of Warwick on 06/12/2024
Dealer Response
Mary, thanks for your feedback! We're glad to hear AJ and the service desk at Herb Chambers Cadillac of Warwick have been excellent. Our team will look into the phone system issues to help improve the overall experience and make connecting with us easier. If there is anything else that we can assist you with, please don't hesitate to reach out to me directly. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com
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