Herb Chambers Cadillac of Warwick
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Dealership Service Review
service Rating
No stars disappointed forced to check 1 star
Written byon 08/16/2024
I had 2005 cadiliac, brand new, servics were wonderful. Now I have 2017 xt5 paid in full via cashiers check. The first 5 years services were wonderful. Now they treat you terrible. The family friendly services i new and enjoyed has become all about the money...... I will be buying amother vehicle in 2026 or 2027 buying via cashiers check but it will not be a herb chambers cadililac
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Herb Chambers Cadillac of Warwick on 08/23/2024
Dealer Response
We're truly sorry to hear about your more recent experiences with our service. It's disappointing to learn that we've begun to fall short of the friendly service you once enjoyed. We value all our customers and would like the opportunity to address the areas that may need attention. Please reach out at your convenience so we can discuss this further. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com
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