Faulkner Mazda Trevose
Customer Reviews of Faulkner Mazda Trevose
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13 sales reviews
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cx5
by joe cx5 on 07/15/2021they give a price quote for one day then do not return calls salesperson or sales manager asked for a price on extended warrranty after 35 minutes went to his office stood ther he was talking sports with 5 other sale people he ignored me… got the car with dead fob battery went to peruzzi they fixed it told car honestxm rdio it does not refufed my credit car for the amount i wanted to put in it i was well under my limit had apppointment at 11am to get car no salesperson for an hour then she told my appointmet was for 1pm i showed her the11am email conformation these people are not honest go to peruzzi wish i hadNever buy a car from Faulkner Mazda under any circumstance
by Stacy on 03/26/2021If I could put negative stars for my experience, I would! I purchased a used car online directly from your website. When I called this morning to confirm my purchase, I was told that the car had a deposit on it and that they didn't even… have the title from the previous owners. they told me there was no way for them to mark the car as on hold in their system, I call [non-permissible content removed]! if there is a deposit on a vehicle, it should not appear on a current for sale list on the dealership site. I WILL NEVER EVER purchase a vehicle from your dealership and I will make sure everyone I know avoids your dealership like the plague. I gave you all my information, and then you screwed me over.Buying Experience
by Skellswife on 08/27/2015updated 10/27/2015Overall a good experience. Bought what we were looking for and paid what we felt was a fair price. The credit manager was a bit overbearing but walked away satified.2nd time as good as the first
by 2timecustomer on 07/25/2015updated 07/31/2015I recently purchased my second used vehicle from Faulkner and the experience was highly satisfactory as was the first. Faulkner is committed to customer service. Dave was my salesman both times; he is a car aficionado and makes the car… buying experience comfortable and fun for the customer. He values the customer and focuses on matching the customer with the right car. Both times it took less than an hour to drive off the lot once I decided on the car. Not a lot of haggling...I made an offer and they made a fair counter offer.Great sales department
by henx4 on 07/21/2015Our salesman Dave Fasoline was awesome to work with, he even came in on his day off when we picked up our vehicle.Made me feel comfortable
by mpompilio on 07/17/2015I am 24 years old and have never made a large purchase on my own before. I went to Peruzzi Mitsubishi because I saw they had some used cars that were reasonably priced. Nobody would tell me the actual price of the car they were pushing me… to purchase. Nobody would tell me the interest rate for the loan either. I had a bad feeling so I left. The next day I went to Faulkner Mazda. I met with Jon who asked me what I wanted in a car and I told him air conditioning and a radio was all I really cared about. I wound up purchasing a 2013 with blue tooth, a navigation system, sunroof, etc. I never thought it was something I'd be able to afford. I told Jon exactly how much I could afford a month and he got me into a great car in my price range. Nobody was pushy or made me feel uncomfortable, unlike my experience the night before. Everything was thoroughly explained and all my questions were answered. Matt in financing was really nice as well. He could tell I was a little nervous and took his time to go over all the little details with me.Used car sale Mazda6 s GT 2009
by Travis110 on 07/07/2015My first impression was a little over whelming because I am a first time buyer but the sales team made me feel right at home. I was amazed at the professionalism, patience and courtesy that was given to me. The process started over the… phone and then I went to the dealership to give the vehicle a test drive and from there I was sold. I've researched other models but they just didn't compare to what I was looking for at the time. Faulkner gave me the best deal at a decent market price plus an additional 3 year coverage on the vehicle I've purchasedStraight deal with great satisfaction
by MGF4644 on 06/05/2015Unlike some other dealers, Faulkner Mazda quoted me a very good, straight no nonsense price that included all the fees except the tag and tax. I got the quote on Thursday and I was not sure if the the deal was still available on Saturday.… My phone call to my sale's person (Preston) did not go through because he was extremely busy, So I went to a different dealer first since they also promised a competitive price. What a mistake! After some waiting and a test drive, I was told the car just quoted about an hour and half ago was sold and the new deal they can now offer is at a much higher price. I got out there ASAP and headed to Faulkner Mazda. When I got to Faulkner Mazda, it was already 5:15 pm. They are supposedly to close at 5 on Saturday. Luckily our sale's person Preston was still there busy handling deals. He assured me that he would make time to take care of me if I still want the car, which I did. Contrast to the earlier place, the buying experience was very pleasant. Conversations were very polite and to the points, No pressure to sell me anything else at all (later on, when I picked up the car, a different person did try to sell me some extended warranty which I did decline without any problem). On the pick-up day, Preston spent a great deal of efforts to explain the features of the car and helped me setting them up. By the time I drove off, I had the Bluetooth, GPS, and some other preference all set; I had my first maintenance scheduled; I also had a tour to the service dept; and the next day, he called again to make sure everything is all right. I have to say this is by far the best car buying experience I ever had.Professional, welcoming, and straight-forward car buying experience.
by chuckst1 on 05/06/2015I worked with Faulkner almost exclusively online and on the phone prior to making my decision to purchase my new Mazda6. My Sales Associate, Dave Fasoline, was always professional, courteous, and worked with me to get an excellent deal.… Coming into Faulkner Mazda, everyone was nice and welcoming. David spent much time with my wife and I during the purchase process, even though it was the extremely busy end of the month. He took the time to show me the features of my new car, moved things along smoothly, and made the entire experience one that other dealerships can learn from. Other dealerships can be beat, and they were beaten by Faulkner Mazda.Great Experience, love my Mazda3
by Damiansmom on 05/06/2015After a bad experience at the first Mazda dealership I visited, I headed to Faulkner Mazda. The first thing that put me at ease is that I wasn't swarmed by salespeople the second I stepped out of my car. I was able to check out some of the… inventory and then go inside to request assistance. I was assisted by Jose and he was very patient and helpful. Faulkner offered a great deal on our trade and I left with a brand new Mazda3.Satisfied with purchase and sales process
by mikerex on 05/04/2015For our purchase of a new 2015 Mazda6 the dealer dealt in a straightforward manner. Bought the car after the first trip and a phone conversation regarding final price. Had to do a little "pinning down" of the final price, but it didn't… take much effort. Got a fair price for a trade-in, fair price for the purchase. Salesperson Jose was excellent.Fantastic Team + Car!
by Velcro951 on 01/09/2009I'm not from the area, and I was looking for a mazda3 hatchback, and only a couple of dealers had the trim and color I wanted. I received quotes from several dealers, but the only 2 that had my car within 50 mile radius were shady and had… bad ratings online. Instead of being frustrated by the games dealers play, I decided to call up Faulkner Mazda because they had the car I wanted and I found a couple of good reviews online.. I'm so glad that I did. It was worth it for me to drive down there from Brooklyn (90 miles!) to get such an efficient, honest, friendly deal on the perfect car. Since the online reviews were what made me call up Faulkner, I figured it would be helpful to add another testimonial. If you're looking for an honest Mazda dealership, do not hesitate to go a bit out of your way for Faulkner. I spoke with Gina the day I got fed up with my local dealers (it was the day I wanted to finalize the deal). She was very friendly and accommodating, quoting me a price including all fees within 30 minutes of my call. That same evening I made the decision and started the application and deposit process online. The next morning I drove over to the dealership and they already had the car cleaned and ready to go! The paperwork process was quick and painless, with no surprises (I worked with Mike P, the Fi&L guy). While I was there everyone was extremely friendly, stopping by to say hello and thank me for making the drive out to their dealership. The president of the dealership even reached out to a dealer he knew personally in my area to find a GOOD place where I can go to get my new Mazda serviced. I drove out of there very happy.Great Experience
by ajr10 on 12/19/2012updated 06/01/2025Pleasant, and no BS. I got to test drive what I wanted, including a highway stint. I had other quotes, and the sales rep was able to match the reasonable quotes, and tell me why he could not match the low ball quote. The sale was quick, and… they made no attempts to sell me junk or add-ons that I did not need. I defintely would go back.
About our dealership
At Faulkner Mazda’s dealership near Philadelphia, Trevose, Fairless Hills, and Warminster, we dedicate every second of our time to securing you with an impressive vehicle.
Whether you’re touring our showroom with our friendly sales associates or maintaining your car’s health at our advanced service facility, we have everything you need for an enjoyable car-buying experience.
Part of our commitment to you can be seen in our wide array of capable Mazda automobiles we supply to our customers. No matter if you’re shopping for a new, used, or Mazda certified pre-owned vehicle, we have a vast selection to help you find your perfect ride.
Amenities
- Complimentary Loaner Cars
- Cable Television
- Express Service
- Customer Lounge Area
- After Hours Drop-Off