Customer Reviews of DCH Paramus Honda
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Need Help Finding the Perfect Car? Go Ask for Hamad
by Jen Lam on 04/25/2025
If you're looking for a car, look no further than Hamad Deeb at DCH Paramus Honda, he is simply the best. My mom and I had the absolute pleasure of working with Hamad, and we are so grateful for his exceptional service, patience, and… professionalism throughout the entire process.
From the moment we arrived, Hamad took the time to understand our needs and worked tirelessly to help us find the perfect car within our budget. He spent the entire day with us, walking us through every detail and test driving the car to make sure we felt comfortable and confident. He allowed us to bring in a mechanic to inspect the car, which gave us so much peace of mind. That level of transparency and care is rare to find.
On top of that, Hamad went above and beyond by helping us apply for car insurance and giving us a full tour of the car, making sure we knew exactly how everything worked before driving off the lot.
If you want someone who truly cares about finding you the right car at the right price, go see Hamad Deeb. He made what could have been a stressful experience feel smooth, easy, and even enjoyable. Thank you, Hamad - you’re one of a kind!
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Hamad Deeb is the best!!
by jdelgado322 on 05/27/2016Another wonderful experience with Hamad Deeb at DCH Paramus Honda. I had a Civic I loved but I knew it was time I upgraded especially since I just had a baby and needed the space. Since I had such a wonderful experience the first time I… decided to call Hamad again. He showed me the Honda CRV which worked perfect with my current lifestyle. He explained all the features thoroughly, paired my phone, transferred the insurance and worked really hard at giving me a great deal. What I liked about him which makes him different from other car salesmen I've dealt with in the past, is that he is a good listener and isn't too pushy. He takes great care of his customers and YES I would definitely recommend Hamad Deeb to anyone looking for a new car. You won't be disappointed. Thank You for the exceptional service!!!!Purchased 2016 civic
by Sanchez1996_ on 05/25/2016I just leased a 2016 civic and I LOVE this car it's awesome. The service was Great thanks to Alberto C from DCH Paramus Honda , I was pleased with everything. I will definitely be going back.Great, Smooth Buying Experience
by scott_s5 on 05/19/2016This was my first time purchasing a brand new vehicle from a dealership, and I was not quite sure what to expect. After some research, I decided I wanted to go with this year's model of the civic. I worked closely with Hamad Deeb, who… made the entire process as smooth as possible. He showed me the car and explained all its features to make sure it was exactly what I was looking for. Hamad also helped me set up the insurance on the vehicle so I could take it home in a timely manner. After the transaction, he took the time to teach me how to operate all the technology inside the vehicle, as well as link up my phone to the car's Andriod Auto feature. I was provided contact information in case I had any questions about the vehicle or if I needed additional help with the infotainment system, and Hamad even called me a few days later to make sure everything was going alright. Overall it was a great buying experience and I would recommend doing business with this dealership.Phenomenal buying experience, Great Customer Services!!!
by ty33899 on 05/19/2016I don't usually leave comments on buying cars. In my mid-40s, I owned many different cars and met many peoples in various dealerships, but DCH Paramus Honda is very different. My wife and I have been waiting for a While Pilot since Feb, and… we had even put the deposit on another dealership. But after a trip to DCHP Paramus Honda, the rep Alberto Cabrera kept me updated on when they would have white pilot and informed me when it came in. I went there, he helped me in trading my leasing vehicle, finishing all the paperworks and showed me on how to use all amenities in the new pilot. This services is just so excellent that I'll definitely come back to buy vehicle from them in the future!! 2 Big Thumbs Up on Alberto and DCH Paramus Honda!!! Disclaimer: I did not receive anything from them in writing this post. This is truly from the experience.Excellent Service/Sales
by Carina6 on 05/16/2016It was an excellent service. Alex Bernabe the salesman who helped us was very friendly & he gave us all the information we needed as a brand new car owner. He was excellent.Honda CRV SE
by newcar100 on 05/15/2016After being involved in a frightening car accident, Hamad made sure the process of leasing my new Honda went smoothly. He did everything in his power to get me the best deal possible and was cognizant of my budget, safety concerns, and ways… to add additional components to my new lease. Although it was a very busy and hectic Saturday, Hamad did everything possible to make the experience pleasant. I would highly recommend not only Honda, but specifically Hamad for his knowledge and dedication to his job. I am thrilled with my newly leased Honda CRV SE!Awesome Experience!!!!!
by hondagrl2 on 05/10/2016This was my first time buying a brand new car and it was very simple and hassle free. Dhimitri was the salesman who helped me with my purchase. He took time to answer all of my questions and concerns. I was there wracking his brain for over… 4 hours before I decided to buy the car. Dhimitri also answered all calls that I made to him prior to picking up my new car. I will be recommending DCH Honda to everyone I know looking for a new car!Integral & Efficient
by TinylittleT on 05/07/2016Welcoming environment; sales associates attentive to customer's needs and made negotiations with integrity. Everyone was friendly, easy going and efficient. Great place to purchase your vehicle. Jensy was of great assistance throughout my… first time buy experience.First car/ Great Experience
by GabrielaC on 04/29/2016I just purchased my first car. The whole experience was great and everybody were very nice & helpful. Wilmer deliver great customer service.Good experience
by Alla_Ilina on 04/26/2016Our experience with buying new honda civic was really good. The no haggle price that we recieved through truecar was true and accurate, we just came to the dealership, chose a car and signed all the documents. No pushing on buying any… additional options was also a plus. Hamad, the salesman, was completely friendly and tried to do his best. A little bit long time for finance approval, but it is how it works. Hope, the service we will need in future, will also be good and professional.Excellent experience
by AD74211 on 04/21/2016Hamad was very helpful. He made the process of buying a new car very simple. He was very friendly and professional. I highly recommend him.Exceptional service
by Violeta123 on 04/11/2016Received exceptional service from John Delgado and the rest of the DCH Honda staff. Highly recommend this dealer and John to everyone that's it's in the market for a new vehicle. You wouldn't be disappointed!I recommend this dealer especially Alex.
by V3khonda on 04/06/2016Only 3 yrs since I bought my Crv and we came back again to lease a new Odyssey EX-L. I may not trust Honda cars 100% but I trust Alex from this dealership over 100%. He is very honest and he'll give you the best price you can't even compare… to other dealership. Very patient, honest and knowledgeable. Just like my first purchase, we closed the deal only on 1 visit. Try and you will see what I mean.Best Buying Experience
by Boytman40 on 04/04/2016For the 9th time in about 10 years I purchased a car for myself or a family member from Alex Bernabe at Paramus Honda and for the 9th time in a row I was totally happy with the outcome of the deal. Alex is fun to work with and he fights to… get you the car you want and need at a very fair price. Alex is so well respected at this dealership and he brings to each of his customers an enthusiasm and diligence of the highest order to get you a fair deal! Go to Paramus Honda and ask for Alex. You will not be disappointed.DCH Honda in Paramus is a great dealer
by alleecallee on 04/01/2016The team over at DCH Honda were fantastic. I was treated with respect and was not overly pressured in purchasing my new Honda Accord Touring car. I got a superb deal but the real pleasures were the team -- great job to Ralph Dragon,… Matthew Hunziker and especially Hamad Deeb, who went out of his way to sit and show me how all the new gadgets work on my new car. This is the perfect model of how all dealerships should work. I was stunned at the level of professionalism and friendliness at DCH Honda. Their philosophy seems to be that they are there to find a way to make it all work. The dealership has great energy - they hold the door open for you, they work together to help you find the right person. No waiting around. My colleagues at work said "Go to DCH Honda!" Now I know why.....Thanks so much... Oh, and the car is flat out gorgeous...!Excellent Service
by gmontero10 on 03/16/2016First time leasing a car and was trying to look around for prices. Went to a Toyota dealership where the sales representative was nothing but aggressive and pushy, I could easily tell he was after the commission. Then a friend recommended… me to Hamad Deeb. I got there around 6pm and I'm so grateful i did. I'm a newbie with cars and Hamad answered all my questions and did his best to meet my budget as a full-time student and worker. He was so helpful, knowledgeable and not pushy at all. The next week when I had made a decision to lease a Honda car he even provided me with a ride to the dealership knowing I lacked transportation that week. He helped me shop for car insurance and search for paperwork that would guarantee an approval from the dealership. After almost four hours of his amazing help I was able to drive home with a new car. Hamad was so patient, dedicated and a total gentleman, I would definitely recommend him to anyone trying to lease, finance or simply just gather information on a car.The Best
by Joplinfmz on 03/10/2016This is the second vehicle I have leased from DCH honda in Paramus. Sales Person Hamad is always a pleasure to work with. He has the answers to all questions which helped me make a decision on which vehicle and color combo to get. DCH honda… makes getting a new car easy.Great experience!
by MarianaK on 03/09/2016I try to avoid dealerships, always got my cars through the broker. This time I decided to go and see if I can get a better deal at the DCH Honda of Paramus after hearing a few good reviews about the place. I was more than pleasantly… surprised. I was introduced to my sales rep Hamad Deeb, and from there it was nothing but a smooth sail. Hamad provided a high level of knowledge, professionalism, and desire to meet all our needs. At the end of the sale, he went above and beyond, and helped to deliver the car to where we needed it to be. To my surprise, the whole process was nothing but a pleasant experience. I would highly recommend DCH Honda, and go see Hamad Deeb, you won't be disappointed!exceptional!
by rmb1255 on 03/08/2016Had the pleasure of dealing with salseman Hamad Deeb, and finance manager Bobby Tranquilli while looking for a new car on March 1. They both exhibited great professionalism, knowledge, and patience throughout the buying process.Excellent… job by both men. And we love our new Honda Accord Sport!AMAZING!!!!
by omar0930 on 03/02/2016What can I say about Alex Bernabe and DCH Paramus Honda as whole. well I can sum it up in one word AMAZING. My situation was not one that would be considered favorable to lease so I chose the By out option and Alex assisted me every step… of the way. What Alex and DCH Paramus Honda did for me I doubt anyone else would have done. I was able to walk away with the car I leased and an owner financed through Honda and it didnt impact my current situation with them. I literally walked in to just sign paper work and walk out not having to worry about over mileage or taxes, registration or any out pf pocket expenses. I would recommend them to anyone looking to buy a new or used care or even lease, they will work with you. Alex was super helpful, understanding and as every ones situation is different, honesty is the best policy and they will definitely work with you to meet a comfortable out come. This has been the 2nd car I have ever owned and I thank Alex Bernabe and DHC Paramus Honda for giving me a positive buying experience.Awesome!
by TerryTKNj on 02/24/2016I had an awesome experience here today. I am a very satisfied customer! I must admit I was nervous about going to a dealership because the last time I purchased a vehicle was 2002. Fortunately I had an awesome sales representative -… Hamad Deeb. From the time I arrived at the dealership to the time I walked out with my new car, I was at ease and extremely comfortable. Hamad explained everything to me and was patient and informative with all my concerns and questions. Fortunately the model that I wanted arrived on a truck while I was there. After signing on the dotted line, Hamad extensively explained and showed me the cars ins and outs. He showed me a little while test driving, but he took the time to go that extra mile. I didnt feel like I was just rushed into buying a car. I am a tech savvy person in my personal and work life, but not with the new gadgets in these newer cars (again its been 14 years since my last purchase). I definitely would recommend this dealership and I definitely would recommend working with Hamad Deeb.
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About our dealership
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.
What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service