Awarded 2016, 2017, 2018, 2019, 2020, 2021
Today closed*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 8:30 PM
Tuesday
9:00 AM - 8:30 PM
Wednesday
9:00 AM - 8:30 PM
Thursday
9:00 AM - 8:30 PM
Friday
9:00 AM - 8:30 PM
Saturday
9:00 AM - 7:30 PM

Customer Reviews of DCH Paramus Honda

4.9
Overall Rating
4.93 out of 5 stars(161)
Recommend: Yes (157) No (4)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great service from Hamad! Highly recommend DCH Paramus Honda!

by Tracy on 11/21/2021

Hamad Deeb was genuinely helpful with the different options for me, while I needed to decide whether it would be better for me to lease or to buy a used car (due to my limited budget). He was patient and gave his honest opinion while answering all my questions. I could not have felt more comfortable in knowing that I made the right decision by the end of the day. Thank you, Hamad!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
496 Reviews
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5 out of 5 starssales Rating

Great service from Hamad! Highly recommend DCH Paramus Honda!

by Tracy on 11/21/2021

Hamad Deeb was genuinely helpful with the different options for me, while I needed to decide whether it would be better for me to lease or to buy a used car (due to my limited budget). He was patient and gave his honest opinion while answering all my questions. I could not have felt more comfortable in knowing that I made the right decision by the end of the day. Thank you, Hamad!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Exceptional service at no extra cost!

by Tim B on 11/04/2021

This dealership is your destination for peace of mind and comfort in your vehicle shopping experience. The place had an amazing interior design and I honestly couldn't have asked for better service or an easier time shopping for a car! Our sales rep. Hamad Deeb was extremely helpful and knowledgeable about each vehicle and their capabilities. When we narrowed it down to 2 vehicles he reccomended the vehicle that would retain a higher value over the long term since we were financing! He really wanted us to get the best deal we could get considering the shortage and if that is quality service then I don't know what is!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

⭐️⭐️⭐️⭐️⭐️

by Lisa B on 11/02/2021

We walked in to Honda in Paramus and told the receptionist were looking to replace our Odyssey that was totaled from Hurricane Ida. 2 minutes later she brought Hamad out to us and- word for word she says “Okay I brought you our best one, you’ll see.” She wasn’t kidding. If you are looking for someone who thoroughly knows what they are doing, someone who will work with you, someone who will be very honest and who is extremely personable, then Hamad is your guy. You’ll see, after 5 minutes of working with Hamad, that he is working for your good, not to just make a sale. Just a genuine guy who clearly knows the ins and outs of the car industry. We left with a beautiful van, despite my husbands hesitations lol (thanks Hamad) , and an overall amazing experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Car Purchase

by George Brahm on 10/31/2021

This is the seventh car that I have purchased at this dealership. Every time the process has been seamless. During this last purchase Harold the sales person and one of the managers Matt were phenomenal. I went in about 7:30 PM and I was out at 9:30 PM with a brand new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Manny is a great sales agent

by Mohammad ALRawashdeh on 10/24/2021

Manny is a great sales agent. He did everything to get us the car in less than two hours. I will highly recommend him. If you go to Honda in Paramus, make sure to look for Manny. He is the best! I bought my first car from Manny at DCH Paramus Honda back in 2019 and it is always a great experience. This is my second car from Manny and from DCH Paramus Honda in 2021. Manny is very professional, answers any questions you have, and is very knowledgeable about every car and the market. He is very genuine and cares about you getting the best deal and working with you to get you what you want. Everyone is very nice and professional at this location. I would not go anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Experience I have ever had!

by Andy Jimenez on 10/21/2021

Osvandy the salesperson and Jose (Chepe) the manager are the most professional people I have met when it comes to selling vehicles. They know the definition of customer service. I left from DCH Paramus Honda knowing I was taken care of. All my questions where answered with details and professionalism. After answering all my questions they made sure I understood. Most importantly no hidden fees, Which I love. With all the shortages of vehicle and high demand. It is hard to find good deals in this market right now. Let alone find a dealership that will take care of you and not try to take every dollar you have by overpricing the vehicle and on top of that hit you with unwanted hidden fees. I have been coming to DCH Paramus Honda for sometime now. I got my first Honda CRV EXL 2019 (LEASE) at DCH (with Jose and Osvandy). My CRV got flooded and in hurricane Ida. I was without a vehicle for over a month and I had to move my family from that area because I did not feel safe do to the flooding that we just experienced. I went to other Honda dealerships where they over priced vehicles and where not even close (to say the least) to the customer experience I received from Osvandy and Jose. They are a great time and DCH Honda Should have more people like them. Thank you guys for all that you do.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Manny is the best!

by Gigi on 10/12/2021

I bought my first car from Manny at DCH Paramus Honda back in 2017 and it is always a great experience. This is my second car from Manny and from DCH Paramus Honda. Manny is very professional, answers any questions you have and is very knowledgeable about every car and the market. He is very genuine and cares about you getting the best deal and working with you to get you what you want. Everyone is very nice and professional at this location. I would not go anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thank you Hamad!

by Adriana Hernandez on 10/06/2021

I had an amazing experience at DCH Paramus Honda thanks to Hamad Deeb! Being a first time buyer, I was very intimated going to any dealership. I had already been to one before coming here and it was not a good experience. I'm very glad that Hamad was the first person to approach me when I walked into DCH Paramus Honda. I told him what kind of car I was looking for, but that I wasn't sure if I wanted to lease or finance. It was a long process, but Hamad was patient with me and showed me various options based on what I wanted and what I could afford. He made my first car buying experience personal and I am ultimately very happy with my new vehicle! I would definitely go back to him if I am ever looking to buy another car. In fact, I even went back to DCH Paramus Honda the week after with a friend who was also looking to purchase a vehicle. We went straight to Hamad for help and he did not disappoint! Both my friend and I are very satisfied with our purchases. Thank you so much Hamad!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service from Juan Marin

by Cindy Roque on 10/03/2021

I’d recommend Honda Paramus only because we had a great agent Juan Marin. Our past experiences with Honda were basically just average and not worthy of a great review. Juan went above and beyond our expectations.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Marc is the best!

by Herbert Morales on 09/30/2021

I had Marc assisting me with purchasing a new car and he was quite simply the best! He made the process so simple and easy. Best car salesman I’ve ever encountered

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starsservice Rating

No customer service

by Fiury222 on 09/23/2021

My daughter purchased a car there, whoever did the oil change didnt secure the oil lid under her car and while driving on Route 3 the lid came off, luckily she didnt get into an accident, she went to the dealer and they claim she most have hit something and were charging her $380 to replace it, i called 3 times to be transfered by a bitter old lady they have as the operator to the manager Jose Hernandez who doesnt return phone calls, whrn i called a 4th time i was transfered to the service manager Michael Deanelis who refused to take my call and kept going back and forth with the person that answers the phone , how can you run a business like this, so if you decide to go to this dealer keep in mind that after they take your money and you walk out the door you are on your own, they dont take responsibility for their lack of self ethic, and they had the nerve to offer her a free oil change if she gave a positive review

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Awesome leasing experience!

by DCH Honda on 09/21/2021

My time at DCH Paramus was quick and painless! Osvandy was a great and professional salesperson and helped me find the right car for me! Please go to this place and get your new baby here!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great customer service

by T on 09/20/2021

Hamad is awesome, I have nothing bad to say about him he’s funny and super patient, he went above and beyond to find the hubby a car at a great price and more, Hamad kept it real during the whole process and didn’t go around in circles, you will NOT be sorry if you go to him he will make it happen. I have a 1yr old that was ready to go he didn’t mind her screaming or mind hearing Elmo for a few hours lol 😅 or needing to use his phone charger so overall he’s great, thank you Hamad.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by Cathy on 09/17/2021

Great experience! The dealership was welcoming and organized. Hamad, our salesman helped to make our car buying experience a positive one! He worked with us and spent time to explain everything along the way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service

by Emily vila on 09/15/2021

Never disappointed with the staff at Honda. Hamad was great and very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

My new honda 2021

by Manny Muheidat on 09/08/2021

Excellent, Manny Muheidat helped us with purchasing our new Honda Accord, He was kind and patient and understood what we wanted. He made possible that our monthly payments fit in our budget, We left the dealer very satisfied with our purchase and his service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

GREAT SERVICE!!!

by Kevin Dong on 08/31/2021

Joshua Oritiz was so helpful and he always checked up on us. overall I would highly recommend this place!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Look for Jovany

by Manny CT on 08/31/2021

If you want the best customer service, go to DCH Honda. I drove from CT because of the reviews and they didn’t disappoint. Look for Jovany, he’s a great sales person who’s also customer oriented.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

amazing experience

by waclaw zielinski on 08/30/2021

We had a great experience with Hamad. He was super friendly and made the entire process super easy. In the end he went over all the features of the car to make sure that we understood everything. He was even checking up on us two days after we purchased the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

2021 Car Buying Experience at DCH Paramus Honda with Hamad Deeb

by Wyllyzz on 08/23/2021

We already knew the vehicle (2021 Honda Ridgeline) we were interested before coming in to DCH Paramus Honda by looking at their website. So we made a decision to check it out in person without making an appointment. By chance, we were welcomed by Hamad Deeb as we were walking in. Hamad was hospitable and very accommodating. He went out of his way in letting us check and experience some of the features of the 2021 Honda Ridgeline without making us feel rushed. Even though having done some some research and got familiarized with most of the features, Hamad still able to show and share with us features that we did not know (i.e. ability to open all four windows after auto start before even getting into the vehicle and truck bed speakers). Although, we came to like the vehicle more after our in-person visit, Hamad tried to make us commit, as his job as a Salesperson, we were not pressured. Instead, Hamad listened, thanked us for our time, handed us a business card, and noted to call him for any questions. Then went our separate ways. After thinking it over, we decided to pull the trigger on the Ridgeline and reached out to Hamad. The buying experience included business as usual processes just like any other dealerships (i.e. applications, credit checks, negotiations, etc). The interactions were professional and friendly. Hamada listened to our objectives and made all the efforts to ensure they are met. At the end, we won some and lost some of our asks. Overall though, we came to a good spot. In summary, the car buying experience with DCH Paramus Honda was stress-free. This was attributable to their clean and modern facility, including social distance and mask protocols as we are in COVID-19 environment. Most important to note though, we experienced a positive car buying process primarily due to the professionalism, knowledge, friendliness, and patient afforded to us by our salesperson, Hamad Deeb. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Good service

by Donmel on 08/20/2021

Not pushy or overbearing; answered all of my questions and concerns.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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about our dealership

DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.

what sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Collision Repair/Body Shop
Express Service