Skip to main content
Today 7:30 AM - 7:00 PM

Customer Reviews of Commonwealth Kia

Review type:

184 sales reviews
Sort by:

  • Edmunds.com helped my research!

    5 out of 5 starsby paljoey2011 on 02/15/2011
    updated 06/13/2025

    I used your auto info to purchase a 2011 Kia at Commonwealth in Lawrence, and it helped a great deal! My sales rep Ivan Lovera was very nice, and saw that I had arrived with printouts and figures (homework) which he never questioned. The dealership was clean, friendly professional and well stocked with many autos. We test drove to my home to be certain that the SUV would fit in my smaller one car garage, and that eased my mind alot! Ivan was really accomodating and I'd use your websit and this dealership again!

  • A1 Dealership!!!!!

    5 out of 5 starsby ohwait on 07/23/2011
    updated 06/13/2025

    You won't go anywhere elese after you get the price from Commonwealth Motors. They are a class act dealership and Ed Long was awesome! NO BS here! Tells it like it is and you get what yoy ask for. This the dealership you want, and feel good going into.
    • Thanks for the review! We appreciate your business. Please let us know if there is anything else we may be able to do for you. For exclusive offers and deals be sure to check out our Facebook and Twitter pages. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/19/2012


  • Great Experience - Great Car

    5 out of 5 starsby gunny25 on 05/16/2011
    updated 06/13/2025

    My wife and I were just "looking". After a "no pressure" view of multiple cars as well as brands we were sold on the car we liked. Shopped other dealers and brands and ultimately returned to Commonwealth Kia and purchased car. Best car shopping experience in my memory.
    • Thank you for the great review! We are pleased to hear you had such a positive experience with us here at Commonwealth Motors. Our customers are our number one priority and we strive to create a zero-pressure sales environment. Please let us know if we can do anything else for you. Also, be sure to follow and like us on Facebook and Twitter. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/20/2012


  • Outstanding Service

    5 out of 5 starsby emb518 on 05/23/2011
    updated 06/13/2025

    my experience here was outstanding. Keith my sales guy worked with me every step of the way to get a good deal on the price. They worked with me every step of the way. The sales staff here is friendly and honest. I will be buying all my cars from this dealership in the future.
    • Thanks for the feedback! We appreciate you taking the time to write this review as well as your business. We anticipate working with you in the future. Please let us know if there is anything else we can do for you. Also-be sure to follow and like our Twitter and Facebook pages! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/20/2012


  • Love my New Kia Soul

    5 out of 5 starsby blackkia42 on 12/29/2010
    updated 06/13/2025

    This is my second very good car buying experience from Commonwealth Motors. I dealt with Ivan Lovera and found him to be very helpful His tour of the vehicle when I took delivery was very thorough and he even paired my bluetooth phone . Bobby in financing worked hard to get my loan approved even with my weak credit. I bought a black 2011 Kia Soul, it looks great, drives well, is comfortable and great on gas. I just mady my first long trip and got 29.6MPG even on snowy Maine back roads. I shopped Commonwealth Motors First AND last and I love it.

  • Best experience ever

    5 out of 5 starsby jimkristin114 on 04/03/2011
    updated 06/13/2025

    My experience at Commonwealth Kia was second to none. Bob my salesperson was by far the best I have every dealt with and I will not hesitate to come back in the future.

  • Great dealership

    5 out of 5 starsby lsvermette on 09/26/2012
    updated 06/13/2025

    Just purchased my 4th KIA from this dealership. They assisted me in getting into the vehicle that was right for me. Bob is great, very personable and made buying my 2013 Sorrento even easier.
    • Thank you so much for this great review and for your continued business. We couldn’t be the successful dealership we are without our great customers such as yourself. Please feel free to come by the dealership if there is anything else we might be able to assist you with. Enjoy your new Sorento and please make sure to like us on Facebook and to follow us on Twitter for current Commonwealth Motors news and specials! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 09/27/2012

  • A car buying experience that did not give me a headache!

    5 out of 5 starsby suef2 on 04/06/2013
    updated 06/13/2025

    The staff at Commonwealth is professional, patient and easy to work with. They facilitated a deal that was better than 5 other dealerships and did so in a relaxed atmosphere that made us feel like our purchase was extremely appreciated by them. Edgar A., our salesman, made himself available for all questions and made sure that when it came time to pick up the car, it was in perfect condition and ready to roll!! All I had to do was drive away - wonderful!
    • Congratulations on your vehicle! I am happy to hear you are enjoying your purchase. At Commonwealth Motors, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Edgar was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 04/18/2013

  • Awesome experience

    5 out of 5 starsby bdustin21 on 03/25/2014
    updated 06/13/2025

    I came in knowing what cars I wanted to look at, but I didn't think I would become sold on a car that day. Bob N. came out a little after I had arrived and talked to me about the Kia Optima, I told him what i was looking to pay as well as some options I would like. He didn't pressure me at all, he was very patient and met all that i was looking for. I couldn't be happier with the service I received.
    • Thank you for this remarkable review. We really appreciate you leaving us your feedback. We are very pleased to hear that Bob could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Optima. If you need anything else in the future, please feel free to come back and visit us any time. We hope to see you back in again soon! All the best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 03/26/2014

  • When you want to feel like Family, SHOP HERE!!!

    5 out of 5 starsby cancer7262 on 06/13/2013
    updated 06/13/2025

    My son was looking for a car, he is young & nervous with this being his 1st time owning a new car, so I suggested we go to Commonwealth Motors Kia in Lawrence, for myself & both parents have purchased vehicles through Commonwealth & Edgardo A. before with great success. We were VERY lucky to have Edgardo A. assist us again. Edgar was AMAZING!!!! He was the BEST salesman, he made my son & myself (again) feel so comfortable & happy. Edgar took the time to listen to our needs & wants, he was understandable to our financial situation, he never pressured myself nor my my son to go in any direction we didn't want to go in, he was comforting to my son's fears of owning/leasing a new car, he took his time to explain in detail everything we were getting in to & our options, he went above & beyond to help us with EVERYTHING!! Edgar made our purchase so VERY, VERY EASY, RELAXING & ENJOYABLE!!! Edgar went above & beyond for us & we can't thank him enough!! Edgar is a "TRUE" friend & I would recommend him to anyone looking to purchase a car!! Another member of the Kia Team who we would also like to thank is Shawn B.!! Knowing Shawn for quite sometime, I know the kind person he is & I trusted in my heart that Shawn would ease my son's nerves & fears, I was right, Shawn did just that! Shawn made my son feel so comfortable & stress free, he was AWESOME as always!! Shawn is also a "TRUE" friend that I would recommend to anyone, we can't thank him enough!! So writing this review to me was a GREAT PLEASURE, knowing that I could express my heartfelt thanks to Edgardo A., Shawn B. & ALL of Commonwealth Motors Kia Members for YET AGAIN, being kind, courteous, professional, understanding & making us feel like a TRUE part of the KIA Family!! I would recommend this group to anyone looking to purchase a car with ease!! Thank you all, The Feole/Devanney/Mabee Family's
    • Congratulations on your sons new Kia! It gives us great pleasure to hear that Edgardo eased your sons nerves about buying/leasing his first vehicle. If you ever need anything, please do not hesitate to reach out to us at your earliest convenience. Also, make sure you and your son like our Facebook and Twitter pages to receive updates on service specials and sales events. We hope your son enjoys his new vehicle and we look forward to working with you again. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

      by commonwealthag on 06/17/2013

  • Purchased a new 2013 Nissan Rogue

    5 out of 5 starsby bguil19 on 11/21/2013
    updated 06/13/2025

    Lhis is the 4th vehicle I purchased from Commonwealth Motors and it has always been a pleasure dealing with the employees there.
    • We appreciate the recommendation of our dealership. It’s a pleasure to hear that Victor was helpful throughout the whole purchasing process of your new Nissan Rogue. We're not happy unless our customers are happy, so we know we've done our job when we receive fantastic feedback like this! If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. We appreciate you choosing to purchase your new Nissan from our dealership and don't forget to stay up to date on all our latest news by following us on Facebook and Twitter. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

      by commonwealthag on 11/21/2013

  • Great Service

    5 out of 5 starsby seaelle23 on 03/07/2014
    updated 06/13/2025

    Anthony at Commonwealth Motors helped me with leasing my first car! I was nervous about leasing and had never gone through the process before, but they made it really easy. They were also very willing to work within my budget and find a great car, at a great value that suited my needs. I am really happy with my new car!
    • Thank you for leaving us this valuable review, Celine. We are delighted to know that Anthony could assist you setting up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 03/11/2014

  • Great Service

    5 out of 5 starsby rdgjr on 09/29/2013
    updated 06/13/2025

    My experience with Commonwealth Kia service has been excellent every time I have been there. They take the fear of going to the dealer or service right out of the picture. I know when I go in that everyone is going to treat me as the only person there until my service has been setup. The waiting room is very enjoyable and comfortable, with coffee and cookies usually. I am able to roam the sales floor without feeling I am being stalked and the salespeople are very friendly about answering any questions I may have. I am always asked how my vehicle is and how my family is doing. I like the atmosphere at Commonwealth and will continue to be a customer in the future.
    • Thank you for writing this review of our dealerships service department. It is a pleasure to hear that our staff always makes sure you're comfortable and have an enjoyable service experience. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to follow us on Facebook and Twitter for first access to service specials and promotional offers. We appreciate the recommendation and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

      by commonwealthag on 10/02/2013

  • My Kia Soul Experience

    5 out of 5 starsby vicoman on 08/26/2011
    updated 06/13/2025

    Keith Audy & Bobby Barry were exceptional in dealing with us on our new Kia. Keith took the time to make sure our sales experience and knowledge of the car's options were fully understood. Bobby took the time to make our finance experience a positive experience throughout the entire process.
    • Thanks for the review! We are so glad you had such a great experience with us here at Commonwealth Motors! Keith and Bobby will definitely appreciate the personal feedback. Please let us know if we can do anything else for you. We anticipate doing business with you in the future. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/19/2012

  • Highly Recommended

    5 out of 5 starsby njdeluca on 02/01/2012
    updated 06/13/2025

    We recently purchased our new car at Commonwealth Motors. We were greeted by a professional sales person who did not pressure us and encouraged us to walk around and check out the Kia Sorrento's. We did our homework and research before going to the dealer and were very satisfied with the price. This is our second vehicle purchase from Commonwealth Motors and we came back because of the service and reputation we received the 1st time around. We were also impressed with the follow up from the entire sales staff, including Ms. Daher (one of the owners), who called to make sure we were completely satisfied!
    • Thank you for taking the time to write such kind words! I thank you for your loyalty to our dealership and we hope to see you again in the near future. Please let us know if we can do anything else for you. Check out our Facebook and Twitter pages for exclusive content Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000. and offers.

      by commonwealthag on 12/19/2012

  • THE BEST!

    5 out of 5 starsby kschroth on 09/04/2011
    updated 06/13/2025

    My husband and I are 61 years old and we are heading into retirement with a paycheck to paycheck lifestyle. These few paragraphs are for those with good credit as well as those with shaky credit. This review will not have fancy words or fluffed-up recommendations. These words are for the everyday average person or someone who does not want to read a sale pitch but would like to read the honest true words of a customer who has had experience with a certain dealership. My words comes from the heart of an ordinary working person who feels it may take several paragraphs of words to express their feelings about a Lawrence Massachusetts dealership that is worth taking the trip to visit. You will meet people at this dealership that will treat you properly with respect and kindness. I’m talking about Commonwealth Motors at One Commonwealth Drive, Lawrence MA…CHECK OUT THEIR WEBPAGE... [HTML deleted] Now here is what I have to say! Let’ start by saying that Commonwealth Motors says their slogan is “Shop Us Last..You’ll Love Us”! Well if you ask me they should change their slogan to “Don’t waste your time with the rest….COME STRAIGHT TO THE BEST”!!! Recently my husband and I purchased our second new vehicle at Commonwealth Motors in Lawrence MA. Back in 2005, after spending a whole Saturday at various dealerships, we purchased a new 2005 Kia Sorento; we returned this week to purchase a 2012 Kia Sorento…does that say something, or what? This is the second time our experience was relaxing and enjoyable. Our salesman, Bob McLean, was easy going and knowledgeable. Bob McLean was not one of those ‘always in your face’ salesmen. Bob let my husband and I look around at the vehicles, by ourselves, with no sales pitches every two minutes. When we felt it was time that we wanted to ask questions we went inside and Bob was there waiting for us for any assistance we needed. Purchasing a new car is something that is stressful due to the knowledge of having to face another five or six year car payment in this economy. Bob McLean worked with us to get the price that we could afford as well as a price that we felt comfortable with for our lifestyle. Our many thanks go out to Bob McLean; he will put you in the car if your choice with ease. Let’s face it; salesmen/dealerships are out to make a profit. In the end we all know that that is what it is all about. Yet at the same time we don’t want to feel like we, the customer, were taken advantage of to the point of going home with a vehicle that we are not really happy with…or a payment that we feel would not fit into our lifestyle. I gave Bob McLean the price range I wanted to stay within for my monthly payment. Bob worked with my price range and listened to the things that I wanted in our new vehicle. When the deal was done Bob McLean gave my husband and I (and we are non tech old people) a class on how to operate this new technology that came with our new car regarding Blue Tooth, Satellite radio etc. When we were ready to take our new car home we not only drove home knowledgeable about the new technology in the car; we drove home satisfied and content. And get this! We drove out of Commonwealth Motor’s parking lot with a FULL tank of gas; compliments of Commonwealth Motors. When you drive away with your new/used vehicle you want to feel that you have a car that is worthy of this monthly payment and the satisfaction that you know you got your money’s worth. You also want a dependable dealership to return to for any issues or concern you may have regarding the maintenance of your new/used car. Commonwealth Motors in Lawrence MA gives you all these mentioned needs with a clean neat sales environment, pleasant and courteous sales people, and a process that makes you feel that you are in control. With the assistance of Bob McLean our salesman, Shaun Berrymann (Sales Manager) and Jason Wright (Business Manager) in the Finance Department we now have the car we want and the payment that we can afford (along with that full tank of FREE gas…awesome!). Simply put: they are a bunch of ‘good guys’. As far as Commonwealth Motors service department; I cannot compliment them enough. Through the years they have taken care of our maintenance check-ups and have always taken extra care in making sure that our vehicle remains safe for these New England roads and up to code for inspections and safety checks. We want good service people taking care of our vehicle and we feel confident in the services of Eric Kruszczynski and Freddy Consoli; with them at the helm you are as safe as can be! Take it from me that the service department at Commonwealth Motors is the place to go. They even call you the next day to see if you are happy with your experience! I also hear they have what is called ‘Second Chance Financing’. Let me take a minute to give my opinion about that. With today’s economy I don’t care what the news reports portray as the ‘Average American’ lifestyle. I tell you, in my words, what an average American lifestyle of today is; because I live it! The average American today can consider themselves lucky ‘IF’ we can live paycheck to paycheck. Most Americans are living paycheck to paycheck…and truly can survive ‘as long as’ they have that very next paycheck. In this economy most do not have that paycheck anymore; so we should consider ourselves lucky to even say that we live ‘paycheck to paycheck’. Americans of today need that car to get to work in order to get that one paycheck that will get them to the very next paycheck. Commonwealth Motors understands this, and from what I can see, on their web page that they have this ‘Second Chance’ Financing program. There was a time in my life that I was on the other size of the fence many years ago with a little shaky credit and I know what it is like to sit in that chair at a dealership and not know if you were going to be approved or not while the whole time feeling slightly less of a good person for being in this situation. The feeling of ‘I’m doing the best I can with what I got and I just need a car to get to work to accomplish my paycheck to paycheck live style’. Bad credit does not mean bad people. Commonwealth Motors are kind people….they will listen to you and your financial situation and work with you. You DON’T have to go to this dealership feeling that you are the underdog reaching out to someone that most likely won’t listen to you. Commonwealth Motors WILL listen and understand; they will try to do the best they can for you. People with financial problems or shaky credit are not bad people….it’s a bad economy that put good people in a bad situation. With this economy a lot of people have a shaky credit history and just need some kind assistance to get them into a car they can purchase and afford. Vehicles that will allow them get them to their jobs to accomplish their paycheck to paycheck lifestyle. I am sure that Commonwealth Motors is a place that would be kind and understanding in this process. From my knowledge of the people I have met at Commonwealth Motors I know they will try to help you through this ‘Second Chance’ financing with kindness and respect that you ‘do’ deserve! So take it from a 62 year old person who has had several cars in her life time. “Don’t waste your time with the rest…. GO STRAIGHT TO THE BEST!...
    • Wow, what a great review! Thank you for taking the time to share your experience and your recommendations. Quality customer service is among the top of our priorities in all aspects of our dealership. I am delighted to hear, specifically, that Bob M. gave you the attention and service you most deserve. Please do not hesitate to stop by or give us a call with any questions or any service needs. We certainly look forward to being of service to you with your next visit. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/19/2012

  • KIA Krew is Gold

    5 out of 5 starsby tommyvegas on 04/28/2012
    updated 06/13/2025

    Put simply, the entire TEAM was willing to go the Extra Mile to assist me with my first automobile purchase. When looking for a Family Friendly dealership, this should be your First & Only stop.
    • Congratulations on your new vehicle! We certainly appreciate you taking the time to give us such positive feedback and your business. We look forward to seeing you in the future with any automotive needs. Also-check out our Facebook and Twitter pages for exclusive specials! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/19/2012

  • Excellent Car Shopping Experience

    5 out of 5 starsby kconnolly3488 on 08/07/2011
    updated 06/13/2025

    I recently purchased a car at Commonwealth Motors and couldn't be happier! I knew exactly what car I wanted and Lamar made it happen. He was such a great salesperson, answering any questions I had and making the purchase as simple and stress-free as he could. Overall, everyone at Commonwealth was extremely friendly and they even remembered me when I returned just a few days later to pick up my new car. I would definitely recommend both Commonwealth Motors and their sales person Lamar to anyone I know who might be looking at purchasing a new car. They, just like me, won't be disappointed.
    • Thank you for taking the time to write such kind words! Lamar will certainly appreciate the feedback as well. I want to thank you for your business as well as your recommendations. Please let us know if we may be of any further assistance. Also--be sure to check us out on Facebook and Twitter for exclusive specials and deals Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/19/2012

  • Easiest Car Purchase Ever!

    5 out of 5 starsby caitie1585 on 10/25/2011
    updated 06/13/2025

    We went into Kia looking for a 2012 EX Sorrento, and were shown the different levels of the EX version. Keith Audy was very thorough about all the details of the EX Sorrento, and was able to give us comparisons of other competitors vehicles. We were very specific about the options we wanted, and Keith was able to go through all the options, and pointed out that we would be most comfortable with the limited package. The delivery was very smooth, and after we went in to get the car, Keith went over all the options in the car to make sure that we were comfortable operating them. We are very happy with the 2012 EX V6, Snow white pearl, limited package Sorrento. I will definitely be recommending friends and family to visit Commonwealth in the future, and to ask for Keith Audy for the best sales experience they could possibly ask for!!
    • Caitie- thank you for such great feedback! Quality customer service is very important to us here at Commonwealth Motors and I am pleased to hear that Keith was so helpful and accommodating! Congratulations on your new vehicle and please do not hesitate to stop by or call for any questions or service needs. Also, be sure to follow and like our Twitter and Facebook pages for exclusive content. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/19/2012

  • Excellent Dealer relations

    5 out of 5 starsby garabo2004 on 12/02/2011
    updated 06/13/2025

    Enjoyed a good buying experience with Commonwealth and Bob McLean, salesman. Very professional, courteous and knowledgeable and no baloney! Would recommend this salesman for a Kia purchase.
    • Thank you for the positive feedback! We are glad to hear you had such a great experience with us and Bob M. will appreciate the review! Thank you for your business and recommendation. We look forward to seeing you in the future for any automotive needs. Also-be sure to check our Facebook and Twitter pages for exclusive offers and deals. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/19/2012

  • New Car Purchase

    5 out of 5 starsby jburke5 on 09/03/2011
    updated 06/13/2025

    Reason for Visit: New Car Purchase Salesman: Keith Audy I would recommend this dealership because the service is top notch and the prices are fair. I did not feel pressured into buying nor did I feel that I was rushed into making a decision. Keith took the time to take me on multiple test drives and answered every question that I had about the cars. This was by far the best experience that I've had purchasing a vehicle. J. Burke Methuen, MA

About our dealership
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop
Languages Spoken (3)
  • English
  • Arabic
  • Spanish