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Commonwealth Kia


2 Commonwealth Dr, Lawrence, MA 01841 (map)
Today 7:30 AM - 7:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
THE BEST!
Written by kschroth on 09/04/2011
updated 06/13/2025

My husband and I are 61 years old and we are heading into retirement with a paycheck to paycheck lifestyle. These few paragraphs are for those with good credit as well as those with shaky credit. This review will not have fancy words or fluffed-up recommendations. These words are for the everyday average person or someone who does not want to read a sale pitch but would like to read the honest true words of a customer who has had experience with a certain dealership. My words comes from the heart of an ordinary working person who feels it may take several paragraphs of words to express their feelings about a Lawrence Massachusetts dealership that is worth taking the trip to visit. You will meet people at this dealership that will treat you properly with respect and kindness. I’m talking about Commonwealth Motors at One Commonwealth Drive, Lawrence MA…CHECK OUT THEIR WEBPAGE... [HTML deleted] Now here is what I have to say! Let’ start by saying that Commonwealth Motors says their slogan is “Shop Us Last..You’ll Love Us”! Well if you ask me they should change their slogan to “Don’t waste your time with the rest….COME STRAIGHT TO THE BEST”!!! Recently my husband and I purchased our second new vehicle at Commonwealth Motors in Lawrence MA. Back in 2005, after spending a whole Saturday at various dealerships, we purchased a new 2005 Kia Sorento; we returned this week to purchase a 2012 Kia Sorento…does that say something, or what? This is the second time our experience was relaxing and enjoyable. Our salesman, Bob McLean, was easy going and knowledgeable. Bob McLean was not one of those ‘always in your face’ salesmen. Bob let my husband and I look around at the vehicles, by ourselves, with no sales pitches every two minutes. When we felt it was time that we wanted to ask questions we went inside and Bob was there waiting for us for any assistance we needed. Purchasing a new car is something that is stressful due to the knowledge of having to face another five or six year car payment in this economy. Bob McLean worked with us to get the price that we could afford as well as a price that we felt comfortable with for our lifestyle. Our many thanks go out to Bob McLean; he will put you in the car if your choice with ease. Let’s face it; salesmen/dealerships are out to make a profit. In the end we all know that that is what it is all about. Yet at the same time we don’t want to feel like we, the customer, were taken advantage of to the point of going home with a vehicle that we are not really happy with…or a payment that we feel would not fit into our lifestyle. I gave Bob McLean the price range I wanted to stay within for my monthly payment. Bob worked with my price range and listened to the things that I wanted in our new vehicle. When the deal was done Bob McLean gave my husband and I (and we are non tech old people) a class on how to operate this new technology that came with our new car regarding Blue Tooth, Satellite radio etc. When we were ready to take our new car home we not only drove home knowledgeable about the new technology in the car; we drove home satisfied and content. And get this! We drove out of Commonwealth Motor’s parking lot with a FULL tank of gas; compliments of Commonwealth Motors. When you drive away with your new/used vehicle you want to feel that you have a car that is worthy of this monthly payment and the satisfaction that you know you got your money’s worth. You also want a dependable dealership to return to for any issues or concern you may have regarding the maintenance of your new/used car. Commonwealth Motors in Lawrence MA gives you all these mentioned needs with a clean neat sales environment, pleasant and courteous sales people, and a process that makes you feel that you are in control. With the assistance of Bob McLean our salesman, Shaun Berrymann (Sales Manager) and Jason Wright (Business Manager) in the Finance Department we now have the car we want and the payment that we can afford (along with that full tank of FREE gas…awesome!). Simply put: they are a bunch of ‘good guys’. As far as Commonwealth Motors service department; I cannot compliment them enough. Through the years they have taken care of our maintenance check-ups and have always taken extra care in making sure that our vehicle remains safe for these New England roads and up to code for inspections and safety checks. We want good service people taking care of our vehicle and we feel confident in the services of Eric Kruszczynski and Freddy Consoli; with them at the helm you are as safe as can be! Take it from me that the service department at Commonwealth Motors is the place to go. They even call you the next day to see if you are happy with your experience! I also hear they have what is called ‘Second Chance Financing’. Let me take a minute to give my opinion about that. With today’s economy I don’t care what the news reports portray as the ‘Average American’ lifestyle. I tell you, in my words, what an average American lifestyle of today is; because I live it! The average American today can consider themselves lucky ‘IF’ we can live paycheck to paycheck. Most Americans are living paycheck to paycheck…and truly can survive ‘as long as’ they have that very next paycheck. In this economy most do not have that paycheck anymore; so we should consider ourselves lucky to even say that we live ‘paycheck to paycheck’. Americans of today need that car to get to work in order to get that one paycheck that will get them to the very next paycheck. Commonwealth Motors understands this, and from what I can see, on their web page that they have this ‘Second Chance’ Financing program. There was a time in my life that I was on the other size of the fence many years ago with a little shaky credit and I know what it is like to sit in that chair at a dealership and not know if you were going to be approved or not while the whole time feeling slightly less of a good person for being in this situation. The feeling of ‘I’m doing the best I can with what I got and I just need a car to get to work to accomplish my paycheck to paycheck live style’. Bad credit does not mean bad people. Commonwealth Motors are kind people….they will listen to you and your financial situation and work with you. You DON’T have to go to this dealership feeling that you are the underdog reaching out to someone that most likely won’t listen to you. Commonwealth Motors WILL listen and understand; they will try to do the best they can for you. People with financial problems or shaky credit are not bad people….it’s a bad economy that put good people in a bad situation. With this economy a lot of people have a shaky credit history and just need some kind assistance to get them into a car they can purchase and afford. Vehicles that will allow them get them to their jobs to accomplish their paycheck to paycheck lifestyle. I am sure that Commonwealth Motors is a place that would be kind and understanding in this process. From my knowledge of the people I have met at Commonwealth Motors I know they will try to help you through this ‘Second Chance’ financing with kindness and respect that you ‘do’ deserve! So take it from a 62 year old person who has had several cars in her life time. “Don’t waste your time with the rest…. GO STRAIGHT TO THE BEST!...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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commonwealthag on 12/19/2012
Dealer Response
Wow, what a great review! Thank you for taking the time to share your experience and your recommendations. Quality customer service is among the top of our priorities in all aspects of our dealership. I am delighted to hear, specifically, that Bob M. gave you the attention and service you most deserve. Please do not hesitate to stop by or give us a call with any questions or any service needs. We certainly look forward to being of service to you with your next visit. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
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