Commonwealth Kia
Customer Reviews of Commonwealth Kia
Review type:
New Car Purchase
by jburke5 on 09/03/2011updated 06/13/2025Reason for Visit: New Car Purchase Salesman: Keith Audy I would recommend this dealership because the service is top notch and the prices are fair. I did not feel pressured into buying nor did I feel that I was rushed into making a… decision. Keith took the time to take me on multiple test drives and answered every question that I had about the cars. This was by far the best experience that I've had purchasing a vehicle. J. Burke Methuen, MAKia Soul
by sherric on 11/18/2012updated 06/13/2025I went to Commonwealth to look at car and ended up purchasing a car the same day. The sales team was amazing and no pressure. I was in a car accident and my car was totaled so when I went in I was really not sure what I wanted. I was able… to take my time ask questions and not feel pressured. Thank you Commonwealth for a wonderful experience.What an enjoyable review to read! It is reassuring to know that our team provided you with a hassle-free and welcoming shopping experience. Commonwealth Motor's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Im happy to hear that you left our dealership feeling confident about your purchase. Dont hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Best Experience Ever
by karena5 on 04/26/2012updated 06/13/2025After going to another dealer and had a bad experience we went to Commonwealth, where both my daughters and son-in law purchased cars. I should have lisened to them and gone there first! Bob McLean and Sean Berryman are the best! Bob took… all the time needed, explaining everything fully. We did not feel rushed through or pressured into buying. Very friendly atmosphere. They do not forget you once you leave either, Bob has called to make sure eveything is going OK. I would recommend Commonwealth to anyone and tell them to go directly to Bob! I love my Sorento also!Karena-Thank you for the great feedback! It is unfortunate that bad experiences brought you to our dealership, but I am delighted to hear Bob M. and Sean B. took such great care of your family. We certainly appreciate the review and your business. Don't hesitate to stop by or call us with any questions or service needs. Also--be sure to check our Facebook and Twitter pages for exclusive offers! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Wonderful Sales Staff-Commonwealth Honda
by TCasparius on 04/03/2014updated 06/13/2025This is our 4th time buying a vehical with Commonwealth and our 2nd time specifically buying a Honda there. We are very pleased with our experience. Mainly, it was our sales person that made it great. Specifically, this time was perfect and… seemless. I cannot express enough how pleased we are with our Sale Rep Samantha D. She was (and continues to be) absolutely wonderful. She is professional with extreme knowledge on her products and beyond helpful without being a stereotypical "pushy" sales person. She and the other staff we dealt with made this such a fast, easy and pleasurable experience.Traci, thank you so much for the wonderful review of your experience at Commonwealth Motors. Samantha is one of the best at her career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Carl was awesome!
by momsnewcar2014 on 01/31/2014updated 06/13/2025Carl B. was great - super nice guy! He was very patient with all our questions. He made sure we were extremely satisfied with the entire process of purchasing a new car. I would recommend him highly.Madeline, we appreciate you taking time to leave us a great review! We are pleased to hear Carl did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. At your service, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Awesome
by christine42 on 03/05/2014updated 06/13/2025Song my sales person and John in the business office were absolutely the best. They did everything to get me in my new car as soon as possible.What kind words you have to share, Christine. Thank you for taking the time to review your car buying experience with our dealership! Song and John are true gems to our team and we couldn't be more proud to know that your needs were met during your visit. Congratulations on your new vehicle! Please continue to keep us in mind any time you need assistance as we are always here to help. Find us on Facebook and Twitter for access to exclusive offers! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Pleasant sales experience
by durena on 10/05/2013updated 06/13/2025Such a pleasant experience, no sales pressure and the personnel are attentive to details and knowledgeable. My sales representative Victor J. exceeded my expectation with his service. I also want to thank Luis C. for making a smooth… transaction. Daisy W-UWelcome to the Commonwealth family, Daisy. It's a pleasure to hear that Victor went above and beyond to attend to your needs during your recent purchasing experience at our dealership. Providing our patrons with excellent customer service is our number one priority and we're delighted to hear that Victor did just that. If you need anything else in the future, please do not hesitate to reach out to us at any time. We hope you're enjoying your new vehicle and don't forget to stay up to date on all our service and sales specials by following us on Twitter and Facebook. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
Great Overall Experience
by jpamct on 04/08/2014updated 06/13/2025My wife and I experienced a professional, caring, and well informed sales person and manager, with a focus on us the customers. An overall pleasant and thorough sales process. Added to this a quality vehicle at a great price!Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. I am happy to hear that Gary was able to provide you with the outstanding customer service we strive to deliver to each of our guests. At Commonwealth Motors, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. All the best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
happy customer :)
by kandigirl on 10/08/2013updated 06/13/2025I loved how informative my salesman was he had a lot of knowledge about the cars that I looked at and he was very helpful when I was trying to decide which car would be right for me. He was very professional, kind, funny, and down to earth.… The manager rocks too! I was impressed when I came in to pick up my car the manager came out and congratulated me and let me know that he was always there if I needed anything. I love that the dealership has such a wide variety of cars I originally came in looking at Honda's but then decided that wasn't the car for me and it was OK cause there were Nissan's, Kia's, Chevy's, and Volkswagen's for me to look at! It was nice being able to do all my car shopping in one place instead of having to drive around to 5 or 6 different places. My overall experience was wonderful and I am very pleased with my lease.Welcome to the Commonwealth Kia family. We are pleased to hear that our staff was professional and down to earth during your recent car purchasing experience. Customer feedback is what drives our business and if our customers aren't happy than we aren't happy. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to check out the advertised specials posted to our Facebook and Twitter pages. We hope you're enjoying your new car and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
Excellent Experience
by kopinna on 11/18/2013updated 06/13/2025Bought a new car recently and had a very positive experience. The salesperson was savvy, knew well the vehicles I was considering, and spent a lot of time explaining how the bells & whistles worked. Excellent customer service all around!Thank you for writing this five-star review of our dealership. Were delighted to hear that you had a very positive experience at our dealership and that your sales associate was extremely knowledgeable. If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. Also, be sure to like us on Facebook and follow us on Twitter for first access to service specials and promotional offers. We appreciate you choosing to purchase your vehicle at our dealership and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
Happy!
by andromeda1 on 09/19/2013updated 06/13/2025No pressure. Very helpful personnel in all aspects of the transaction. Terrific team work!Thank you for writing this five-star review! We are pleased to hear that our staff was very helpful and personable during your transaction with our dealership. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We appreciate you choosing to do business with our dealership and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
First car buying experience was awesome!!!
by Bauer4665 on 11/15/2013updated 06/13/2025Friendly associates. Harry M. gave me the attention and didn't rush me in making my final decision to go with the Altima. He was fun and knowledgable. This was my first car buying experience. Harry and Franklyn V. went out of their way to… rush the order of an Rmv form to an out of state insurance office just so I could get my car a day earlier knowing I needed it as soon as possible.Welcome to the Commonwealth Kia family. We're thrilled to hear that Harry and Franklyn provided you with a fun and knowledgeable first car buying experience. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
Customer Service at Its Best
by gildar on 04/28/2013updated 06/13/2025"Simply The Best!!!" Could not ask for a better group of people to work with. This is our fourth car purchased at Commonwealth and everytime we have been treated with the utmost respect. Bob asks what you are looking for and then he finds… exactly what you want. Since this was a used car, we wanted to make sure that it would be reliable. Bob is very honest and showed us te best. Shawn is very easy to deal with and is always fair. He goes out of way to make purchasing a car a smooth transaction. You walk in and everyone greats you by name and always with a smile. They treat you like family. Recommend Commonwealth Kia to all my friends!Wow, thank you so much for taking the time to share this amazing review with us. I greatly enjoyed reading it and it made me truly happy to hear the level of customer service we were able to provide you with. Anytime we can go above and beyond for a service member, we're happy to do so. Thanks again for your praise and recommendation; it is highly appreciated. We look forward to your next visit, see you then! Best Regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Nissan Sales
by amejia03 on 11/07/2013updated 06/13/2025The salesman was extremely helpful and answered all questions above all he knew about the vehicle and its featuresAngel, we appreciate you taking the time to let everyone know about your five-star experience at Commonwealth Motors! We will pass along your kind words to Daniel. He and all our team know that to earn your satisfaction, we have to provide you with a hassle-free, stress-free car buying environment. If you have any questions or concerns about your vehicle, please let us know. Dont miss out on specials and coupons, like us on Facebook and follow us on Twitter. Sincerely, Charlene - Customer Relations info@shopuslast.com
Easiest and most pleasurable car buying experience
by justme1475 on 10/31/2013updated 06/13/2025Jovel was a great salesperson - I can't say enough good things about him. He was very nice, pleasant, knowledgeable, fair, and professional. He did not pressure the sale, but was more interested in making sure I found what I was looking for… in my budget and to meet my families needs. Franklin was also very pleasant and informative regarding the finance paperwork process. I also witnessed a lot of positive banter between the staff - when I walked up or was sitting by myself I was asked by numerous employees if I was being helped. Everyone was very nice. This is my 6th car purchase at a local dealership, and I can say that it was truly the easiest and pleasurable car buying experience I've ever had. I am really hoping that the service department is as nice, pleasant, and easy to work with as the sales and finance department.Congratulations on the purchase of your new vehicle! Its a pleasure to hear that Jovel provided you with the easiest and most pleasurable car buying experience you've ever had. If you need anything else in the future, please feel free to contact us at any time. Also, dont forget to like us on Facebook and follow us on Twitter for first access to service specials and promotional offers. We appreciate you choosing our dealership to purchase your new vehicle and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
Four Cars and Counting!
by dpbd90 on 07/24/2012updated 06/13/2025This was our fourth time buying a car from Commonwealth Kia, and it was yet another easy and fast experience, and another overall great deal. Keith, Shawn, and Hiram were all very nice and knowledgeable, and made sure we were treat great,… and got the best deal possible. I would recommend this dealership to anyone, and I'm sure we will be back again.Thank you for taking the time to write such a positive review! We are pleased to hear you had such a pleasurable experience and we thank you for your continued business. We look forward to seeing you in the future for any automotive needs. Also-be sure to follow and like our Twitter and Facebook pages for exclusive content. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
- Spanish
Thank you for the kind words! We appreciate your business and Keith will definitely appreciate the feedback. Please let us know if we can do anything else for you in the near future. Also-be sure to check out our Facebook and Twitter pages for exclusive content. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
by commonwealthag on 12/19/2012