Awarded 2014, 2015, 2016, 2017, 2018

Commonwealth Kia

Awarded 2014, 2015, 2016, 2017, 2018
Today 7:30 AM - 8:00 PM
Closed Now
Sunday
12:00 PM - 4:00 PM
Monday
7:30 AM - 8:00 PM
Tuesday
7:30 AM - 8:00 PM
Wednesday
7:30 AM - 8:00 PM
Thursday
7:30 AM - 8:00 PM
Friday
7:30 AM - 7:00 PM
Saturday
7:30 AM - 6:00 PM

Customer Reviews of Commonwealth Kia

4.9
Overall Rating
(9)
Recommend: Yes (9) No (0)
Write a review: Sales | Service
sales Rating

We were in a pinch

bylorijeff4526on 08/12/2018

My wife had just totaled her vehicle and we needed an affordable replacement vehicle right away. Between Shaun, Zeke and Josh they were able to find us the right vehicle for our family at a very reasonable price taking our financial situation into account. We were able to drive away within 10 days of the accident thanks to their help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

237 Reviews
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sales Rating

We were in a pinch

bylorijeff4526on 08/12/2018

My wife had just totaled her vehicle and we needed an affordable replacement vehicle right away. Between Shaun, Zeke and Josh they were able to find us the right vehicle for our family at a very reasonable price taking our financial situation into account. We were able to drive away within 10 days of the accident thanks to their help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

buying a new car

bymark55wilsonon 04/04/2018

Our sale person was very, very good. He knew the car very well and we give him an A for that. But we do have comments: The first was in the sale of the extend warranty and oil change. The way it was presented to us, no one told us that it was only good at that dealer. We have 2 others Ika dealers closer that Commonwealth and wanted to take it there for service, but now we are locked into only using them. When I bought my extended warranty on my Toyota, it is good at ANY Toyota dealer. We love our car, and really liked our sales person, but if we knew that the extended oil change and extended warranty was good there, we would Not have purchase that. They have no loyalty program. I have had both Fords and Toyotas and for every time I spend anything (service or parts) at those dealers, I get points, that I can use later for other purchases, weather it was service or parts. They do not have anything like that. Waiting room is very basic, compared to other dealers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great Inventory and great to work with!

bynewcarkimmieon 03/30/2018

I had a great experience buying a new Sportage at Commonwealth Kia. Bob Nerden was a pleasure to work with. Funny and thorough, and didn't pressure me at all. That was important to me, as this was such a big decision. I communicated with the Sales Manager Josh via email before ever showing up - and they were able to be very helpful when I arrived. When I picked up the car, Bob reviewed all of the cars features with me, and allowed me to ask any questions. It's also great that the sales representatives can sell from all of the Commonwealth Motors (if you are comparing different makes/models) - I however had already settled on the Kia Sportage before I arrived. Overall great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great first time experience

byLizcat01on 03/03/2018

After visiting several dealerships, I can say I had a great experience working with Bob Nerden. He is very knowledgeable and made me comfortable while searching for my best lease option.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Perfect Experience

byemb518on 01/30/2018

I just bought my third car from commonwealth Kia. They have great prices and a great staff, they made the whole process so easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best Dealership

byaltraverson 07/26/2017

I am very thankful to Nicole Carrasco, Bob Nerden and Eric Krist. I built a car through kia.com and it shot off my information to several dealerships. Nicole contacted me a couple of times and I almost ignored her because I already reviewed their inventory and they did not have what I wanted. But her persistence paid off, we spoke and I was very specific about some of the non-negotiable requirements. Whether it was luck or just coincidence, my vehicle was on its way to their dealership. They made the process very easy! Between Bob Nerden (Salesman) and Eric Krist (Finance), they made sure they worked within my financial parameters and my very busy schedule, which included meeting me one evening just before they closed which kept Bob after hours. Since I was buying a car that hadn't been delivered yet, Bob kept me well informed of the progress. He gave me a very quick (to ensure we weren’t there all day) but informative tour of all the new/fun convenience features of the vehicle! He also helped set up certain applications like pairing my phone and if I had a power cord at the time, he would have helped with setting up Car Play but he showed/told me how to do it. Last, he followed up to make sure that I spoke with my insurance company, remind me to pick up my new registration and have my new vehicle inspected. The inspection is free the first time. I love my new car!! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Experience

byJoeb4daughterson 03/04/2017

No pressure sales approach. Bob Nerden was very helpful and took his time to make sure all my questions were answered.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thank you Commonwealth!

byOptimaOwneron 12/20/2016

Bought a used Kia Optima SX. There were 92K miles on it. Commonwealth serviced the car and delivered it to us looking like new. Bob Nerden was a pleasure to deal with. We shopped them last, and we loved them! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great Dealership

byPatrickt_Ton 12/05/2016

Purchased a new Optima from Bob Nerden at Commonwealth. Great salesman. No run around that I got at other dealerships. Price was the price and they negotiated well to give me a fair deal. Highly recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

exceptional service

byRichardconsolion 09/27/2016

Lee the service rep was exceptional. He took care of me immediately and kept me informed of everything that was being done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Commonwealth Motors

byParrer001on 09/27/2016

Chris Drew was very helpful in making great purchase! He was very patient and provided pros and cons of each vehicle we test drove. I love my new truck!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent

byElizabeth23don 09/26/2016

I liked the atmosphere of the dealership. It did not feel like the only goal of the workers was to sell but rather to satisfy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Commonwealth- oil change, leak in tire

byVblaszakon 09/22/2016

The service was excellent, friendly and efficient staff. The length of time to complete was accurate. Buddy was personable and helpful!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

great service

byontherdagainon 09/22/2016

Buddy was great from the time I came in and kept me updated on what was going on. I got a ride home and again picked up 3 plus hours later when car was ready. Love that you can get a ride home and not have to sit there for hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

On line ssurvey

byhshea27on 09/18/2016

The best part of my purchase at Commonwealth Honda was Wilson Ramirez. He was professional, knowledgeable and helpful throughout the entire process. He had the vehicle ready for me on time, detailed and exactly what I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great experience

bybenjamadridon 09/17/2016

Bob was very helpful and was never pushy. He was patient and knowledgeable about the Soul and its features. Thank you for a pleasant car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Service survey

byLeslie_Con 09/16/2016

They treat me like royalty!! Even without an appointment they got me right in and took care of my car expeditiously!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent Service

byLori_2161on 09/16/2016

I love that you have a movie to watch while waiting. The person who took care of my car was friendly, polite and courteous. It is a pleasure to wait while my car was being work on.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Commonwealth

byhtimsllon 09/14/2016

Service is fast and dependable. Staff have always been pleasant and friendly. The waiting room has wifi and is clean and comfortable. They have coffee, tea and cookies as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Good deal - no aggravation

byRCAndoveron 09/13/2016

Jerome was terrific! He was very informative and listened to what I needed. Dennis at VW was great. Neither of them were pushovers but I left with a deal I was happy with. A very good experience. I'll be back

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best Sales Person

byRackeleyon 09/13/2016

I loved how Joel Cartagena made every effort for me to get a car. He has great customer service skills and is a great listener. One of the best sales person at Honda. I would recommend him to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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