Customer Reviews of AutoNation Chrysler Jeep West
Review type:
No pain
Above and beyond
by Tara Goecka on 06/24/2023I had scheduled a service and called in to make sure they would have the part I needed… not only did they have the part in stock, they bumped up my appointment to get me in immediately (thanks to Kevin!). The service was fast, courteous,… and I was on my way well before I had expected the repair to be complete. I am very appreciative!Hi Tara, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Auto Nation West
by andrew.capra on 06/20/2023Great experience, Alec was very helpful in getting me in my new car at a great price!Hi Andrew, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent service!
by Sabrina Cano on 06/14/2023Excellent service, they are very friendly and efficient, highly recommended!Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chrysler Jeep West and we hope to be of service again in the future.
new car purchase
by rachel j on 06/14/2023Aaron Mitchell was kind, efficient, timely, and diligent in helping us with our needs to find a vehicle for our familyHi Rachel, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Please don't hesitate to reach out if there's anything additional we can do for you.
Jeep
by Adenver on 06/11/2023My experience wasn’t the greatest unfortunately. I brought my Jeep in for a service error that ultimately wasn’t even serviced for, I’m praying it doesn’t pop up again… but instead was charged $250 for the consult, an additional $250 for… the computer upgrades? And then more for other filters. The man on the phone said the price of the service would be $240 - I then pick the car up at the end of the 10 hour day and I find out my amount was over $750. I was shocked and stunned. They tried to give me some “discount” yet I still paid $600 for computer upgrades? It’s safe to say, I’d never ever come back here. Which sucks because it’s the place closest to us. I’m just so sad to see how much they overcharged me. And ultimately I don’t think they actually did anything to the car.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6104 to discuss what we can do to help.
Always Happy
by Pete:33 on 06/03/2023Stop by the jeep service center on my way into work. I usually schedule an appointment, but this time I noticed my oil needed to be changed, and I didn’t want to wait. Danny fit me into the day schedule like I was an old friend. Danny’s… team change, my oil, rotated my tires, and set my soft top up so I could start taking the top down this summer. Right around noon, I got a text saying that my jeep could be picked up anytime. Fantastic work done by people I trust.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent customer service and advice
by LeoLion on 06/01/2023Brought my new 2022 Jeep Grand Cherokee Trailhawk in for its first oil change. Service was performed while I waited. Service advisor Mike Doht was very helpful and informative. In addition to the oil change, several recall inspections… were performed and needed software updates were done while I waited. Mike explained all of the work done. Overall, my wait time was about 2.5 hours. The customer waiting area was very comfortable and I was able to accomplish quite a bit of work making use of the free dealership internet service. Mike also arranged for me to return and have some needed touch-up paint work done on-site by an outside contractor. I am extremely pleased with the service provided in a relatively short time.Hello Leolion, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sealathome
by Sealathome on 05/27/2023As a Navy SEAL, in my absence I rely upon companies to provide services for my family so that I may do the job that I do. Our jeep dealer in Golden gives me total peace of mind that our vehicles are properly maintained, serviced and… dependable at all times. Our service advisor (Danielle) is always in contact with my wife regarding any service or repair while I am out of touch, giving me confidence that my family is in good hands. The “team” at AutoNation Chrysler/Jeep in Golden treats everyone like family.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Love My New Jeep
by tashamoore30 on 05/26/2023Found the perfect match to what I was looking for online. Smoothe, quick process and really great experience with sales and finance.Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Excellent experience
by Pete M. on 05/16/2023This was the easiest dealership I've ever done business with, they treated me like a human and were adamant about helping me achieve my needs and desires in a vehicle. My salesman Roberto and the sales manager Tyler were awesome to work… with and I will do business with them again.Hi Pete, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Thanks for the new Rubicon!
by Katherine on 05/08/2023What a great process from start to finish. I bought my other Jeep through them and so I went back to order this one. I really wanted the 392 so I started the process at the end of last year working with Steve Kern and Alex. My 392 just… arrived and I worked with Cesar through the sales and appointment process. Rosendo helped with the final purchasing agreements. I couldn’t be happier with the process and the great communication. Love this place and will keep coming back.Hi Katherine, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service
by David303 on 05/01/2023Very professionalHi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Leasing of 2023 Jeep Wrangler 4xe
by Duke32! on 05/01/2023Spent all day looking to find the perfect jeep for all our outdoor needs. They were super friendly, kind, understanding and not pushy in helping find the vehicle that would fit our needs.Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Easygoing
by Kris Denver on 04/26/2023Helpful and courteous. Have bought and leased multiple cars and will keep coming back.Hi Kris, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Maintenance
by HeatherB on 04/26/2023Easy to make a service appointment (I would recommend making it a few weeks in advance before the service is due as the service department is super busy) Waited while the service was being completed - was about an hour and 1/2. I really… like working with Daniel.Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Service visit
by tbeardon on 04/20/2023Price for service at this dealership is beyond outrageous. I mean $268 to replace a $13 fuel filter. I will not be returning to this dealership or probably any dealership. Come on. I did expect the cost to be inflated but not that much.Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6104 to discuss what we can do to help.
I was contacted by Kevin , service department manager, and he completely resolved the matter to my great satisfaction and doing so in a very courteous and professional manner. Thank you Kevin
Awesome Experience
by Tiffany on 04/10/2023This place is awesome! Super friendly and helpful. Amazing group.Hi Tiffany, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Robert Aguilar is the best
by JuanEscobar on 04/06/2023Robert is an extremely experienced sales person. He is very helpful, doesn’t push you to buy anything and is just willing to teach you and listen to you. Autonation Jeep West is very lucky to have Roberto.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service
by Cjansenjr on 04/04/2023Great service! My service writer was very professional and kept me well informed.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Latest Jeep Wrangler Service Appointment
by Sherman on 03/25/2023Had oil change, new filter, and thermostat replaced. Steve Johnson was my service manager and Steve always does a great job of keeping me informed when an issue is found and also when the vehicle is ready.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Excellent personal care
by JCB Colorado on 03/21/2023My experience at Autonation Jeep in Golden was incredible. Both Danielle and Kevin were personally engaged and highly communicative throughout the repair process. They are truly customer driven!Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
by Theo Sanders on 04/21/2025