Customer Reviews of AutoNation Chrysler Jeep West
Review type:
No pain
Latest Jeep Wrangler Service Appointment
by Sherman on 03/25/2023Had oil change, new filter, and thermostat replaced. Steve Johnson was my service manager and Steve always does a great job of keeping me informed when an issue is found and also when the vehicle is ready.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Excellent personal care
by JCB Colorado on 03/21/2023My experience at Autonation Jeep in Golden was incredible. Both Danielle and Kevin were personally engaged and highly communicative throughout the repair process. They are truly customer driven!Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Jeep Grand Cherokee Trail Hawk service
by joedominguez on 03/20/2023Scheduled service before a long trip with Mike. Mike was ready for me at 7:45 AM. The service team checked the vehicle bumper to bumper, Performed the needed service items, and presented important measurements and stats on systems/parts… which didn't require service at this time. Vehicle was ready for me by early afternoon. GREAT WORK!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Happy
by Best!!! on 03/16/2023I want to say that they are a good team! Berry easy going people, they know what they are doing, but the place was really crowded!Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Jeep Wrangler 4xe
by Duckjr79 on 03/16/2023Stay away from this dealership 4xe technicians are overwhelmed and inexperienced. Took my Jeep in for an eclectic recall. Only to get the vehicle back, in worse condition. Does not except a charge at all, can’t get back in the dealership… for weeks now. Purchased a wrangler 4xe to drive in electric mode to work and back. Now have to purchase gas because have no charging system. Jeep west in golden will not provide loaner vehicle when in for factory recalls.Hi, we are deeply disappointed by your experience at AutoNation Chrysler Jeep West. If you'd like, please contact our General Manager at (303) 578-6104. We'd appreciate the chance to make your experience a positive one.
winch install
by Kari Jeep on 03/14/2023It was so easy to schedule and get done everything I needed. The new winch is beautiful and my Jeep was done on time as promised!Hi Kari, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
New Vehicle Purchase
by evealyssak on 03/07/2023Ordered the vehicle on October 29 2022 and picked it up on March 4 2023, less than the five months I was expecting and received regular updates. Much Appreciated!Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very happy
by Happy Audi on 03/06/2023My sales Rep Jesus' was very helpful, They met my deal request, and when, I was in a hurry, when we agreed to a price, I mentioned they have to hurry as I had a 4.5 hour trip home, they worked with my credit union and closed the deal in a… hurry. My next vehicle purchase, I will shop Auto Nation first.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Review of Jeep Grand Cherokee, 150k service
by Edwin J on 03/06/2023Outstanding Service. On time and professional.Hi Edwin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service
by Larry L on 03/03/2023I got my appointment mixed up, and showed up 1 month early. Marek was very understanding and took are of me despite my mistake.Hello Larry, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service!
by Ssteele831 on 03/03/2023I dropped my Jeep off the night before my appointment because I have 2 small kids and I couldn’t risk sitting there for an extended period of time. She called me 30min before my scheduled appointment and told me my Jeep was done! She went… through everything with me and made sure I understood it all!Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Exceptional service
by Adam M. on 03/03/2023Mike Doht at AutoNation is one of the reasons I stay loyal to Jeep and always trust him and the team to take great care of my Jeeps. I’ll keep sending people their way for both sales and service!Hello Adam, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Jeep West. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Smooth Transaction
by New Fireball on 03/02/2023I called to have Sabrina hold a vehicle for me as I was on my way to see it. It was cold out. She had it ready & warm when I arrived. I took it for a test drive, came back to the dealer & bought it. The whole transaction was smooth &… Sabrina was great!Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Five stars only because six stars is not an option!
by Tom G on 03/02/2023Incredible service team. Very knowledgeable. Excellent communication. I drive 50 miles beyond my nearest Jeep dealer for the Autonation service.Hello Tom, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Excellent Service!
by COSue43 on 03/02/2023The stop/start feature on my 2016 Cherokee Latitude had stopped working. I took my Jeep to Autonation West for warranty repair & the service advisor, Mike, kept me informed during the 2--hour process. I am pleased with the repair and the… detailed explanation of what was done.Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Chrysler Jeep West! If you need more help, our team is available to talk -- safe travels!
Service Advisor
by Jeep 21 on 02/23/2023Dan was very attentive and caring.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Another great oil hange
by Sharshar on 02/14/2023As always, courteous, prompt, professionalHi Sharshar, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Matt Click
by cyndi52 on 02/13/2023Matt took care of the vehicle I brought in for an oil change in a timely manner. Also arranged a meeting with finance to find out about an extended warranty for my 2014 Patriot which I will be signing up for.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Good
by Ls123445 on 02/11/2023Awesome service from the fellow that assisted me. Kept me up to date on the progress and was very nice. Thank you!Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Happy
by Steve S on 02/04/2023My car had very serious and extensive issues that were very expensive to repair. It took quite a while to complete and I was happy to get the car back. I g was running great and we took it out for it’s first run of a 40 mile journey round… trip. On the way back it died on the highway and it was quite the experience getting it off the highway and pushing it into a parking lot. Six cold hours later we finally got it towed home. Needless to say I was very distressed imagining the worst. This was on a Saturday so I had to wait until Monday to get it towed back to Auto Nation . Marek our service advisor was exceptional. He paid for the car to be towed to the shop to be diagnosed. After it was evaluated it turned out to be a bent valve— an inexplicable issue that neither I or they could explain. Imagine my concern just having spent a lot of money and wondering if I was in for an extra burden. To my elation Merek said that Auto Nation would take care of us knowing it could have gone the other way. I have nothing but praise and gratitude for this outcome and will buy my next car from them.Hi Steve, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Chrysler Jeep West
Service
by Redrock on 01/26/2023All work was completed as expected and on time.Hi Redrock, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
by Theo Sanders on 04/21/2025