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AutoNation Chrysler Jeep West


16300 W Colfax Ave, Golden, CO 80401 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (27) No (1)
Service Rating
Recommend:
Yes (38) No (3)
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Dealership Service Review

1 out of 5 starsservice Rating
Service visit
Written by tbeardon on 04/20/2023

Price for service at this dealership is beyond outrageous. I mean $268 to replace a $13 fuel filter. I will not be returning to this dealership or probably any dealership. Come on. I did expect the cost to be inflated but not that much.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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tbeardon on 04/22/2023
I was contacted by Kevin , service department manager, and he completely resolved the matter to my great satisfaction and doing so in a very courteous and professional manner. Thank you Kevin
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Clarke Moore on 04/22/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6104 to discuss what we can do to help.
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