AutoNation Chrysler Jeep West
Dealership Service Review
My experience wasn’t the greatest unfortunately. I brought my Jeep in for a service error that ultimately wasn’t even serviced for, I’m praying it doesn’t pop up again… but instead was charged $250 for the consult, an additional $250 for the computer upgrades? And then more for other filters. The man on the phone said the price of the service would be $240 - I then pick the car up at the end of the 10 hour day and I find out my amount was over $750. I was shocked and stunned. They tried to give me some “discount” yet I still paid $600 for computer upgrades? It’s safe to say, I’d never ever come back here. Which sucks because it’s the place closest to us. I’m just so sad to see how much they overcharged me. And ultimately I don’t think they actually did anything to the car.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes