Flatirons Subaru
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Customer Reviews of Flatirons Subaru
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Travus Borek made it a pleasure to get the exact car we wanted
by Dee and Tom on 06/29/2023
I called Flatirons Subaru Sales to find out if a very well-priced Certified Pre-Owned 2022 Forester Sport with ~ 2,650 miles on it in their inventory was still available on their lot🤞. The sales associate who answered my call was Travus… Borek and he immediately went out and located the car on the lot, picked up the key and said it was ready and waiting for me to come take a look.
Husband and I got in our car and drove down from Summit County and bought the car the same day. We did put a refundable credit card deposit down before we left for Flatirons Subaru just in case all of Boulder showed up that day to try and buy that car!
It was a pleasure buying the car with Travus - i’s were dotted, t’s were crossed and p’s and q’s minded in every aspect of the transaction, especially with all the documents. Travus brought husband up to speed on the Forester’s advanced safety systems (the advanced cruise control is super!) before we drove the perfectly detailed car home. What a smooth ride! Travus and all the Flatirons Subaru associates provide an outstanding car buying experience. Many thanks!
215 reviews
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Great overall experience
by Drummy49 on 05/19/2016I went to three Subaru dealers looking for the best deal and buying experience. I have to say Flatirons was easy to work with and was willing to get a deal done for me. Ian Mangan was very helpful and knowledgeable. I never felt any… pressure and the dealership was even able to come in lower than the competitors prices. I would absolutely buy a car from Ian again. I am very pleased with my new vehicle and the buying experience and attitude of Flatirons. They will treat you well.Phenomenal experience
by Peterfbell on 04/25/2016We'd gone to a few other dealerships and were starting to dream the "pleasant sales pitch" where they try to find points of shared interest to build rapport instead of trying to help you to find the right car. None of that here. Jon… Ferguson got us the test drives we wanted, answered all our questions, was clearly very knowledgeable about cars and while he was super polite, friendly and welcoming, he respected that we had other places to be that the dealership. Never felt sold. Dropped him a line a couple of days later, he got us set with a very fair price (we'd done quite a bit of research as to invoice prices and the like online), got us in, helped us through the paperwork (Shea in the finance office was also amazingly professional, helpful and knowledgeable) and the team got us into our car quickly, painlessly, professionally and enjoyably. Not usually a fan of writing reviews, but had to take the time for this one as it was an exceptionally positive experience.Outstanding customer service!
by Happy_Outback2 on 03/31/2016I purchased a used 2005 Subaru Outback from Flatirons Subaru nearly 10 years ago and after a great experience driving that car (my first Subaru) and a very positive experience with the service I had done at Flatirons, I decided to purchase… a newer Outback in March 2016. After doing background work via the internet and talking with family and friends, I contacted Pete Seabrook at Flatirons. Pete efficiently, and in a friendly manner, helped me find the right Subaru Outback based on my interest and needs. Based on email communications and a couple visits to the Flatirons showroom, I happily purchased a 2016 Outback with just the right features I wanted for a great price including the trade-in of my 2005 Outback. It was a real pleasure working with Pete and Flatirons Subaru - without question they receive a 5 star rating based on my experience!Great Experience with Ian Mangan and Flatirons
by lranderson1 on 03/17/2016I worked with Ian Mangan to lease my new Subaru Forester, and I don't ever want to work with anyone else! I had never leased a car before, and I had a lot of questions and concerns. Ian walked me through everything step-by-step - taking the… process from overwhelming to quick and easy. I am so thankful to Ian and Flatirons for taking the hassle out of car buying/leasing!Great Experience!
by carbuyer292 on 03/15/2016I dont have a whole lot of car buying experience but my interaction with Pete Seabrook and Flatirons Imports was so quick and pleasant I was truly impressed. My previous experience was one of those take all day car purchases; I was at… the dealership for hours and felt incredibly pressured to not only buy a certain car but get the financing they wanted me to get. The experience I had at Flatirons could not have been more different! I was in and out of there on a Monday evening after work. The entire process took less than two hours with the trade in and the purchase. I feel that Pete took time to get me a good deal and ensure that I left there happy with my new car. Even the gentleman in finance, Layne Wolfe, was very pleasant to work with and didnt pressure me at all with the financing piece of the transaction. Immediately after my purchase I told all of my friends, family and co-workers what a great experience I had and how well they took care of me. I would recommend Flatirons and Pete Seabrook to anyone looking for a great car buying experience!Pleasurable car buying experience
by greencorduroy on 03/09/2016We just bought our second Subaru from Flatirons Subaru and it was as easy and smooth a process as it was the first time. We worked with Ian and it was a seamless experience. We could not be happier!Never Trust Anyone Else
by jeffspringer on 03/04/2016Ryan Nuckles, and the entire service team at Flatirons are awesome. Always prompt, always efficient, and I always get my car back when Ryan says it will be back. You're a fool to go anywhere else.Forester 2.5i
by john57b on 03/01/2016I have driven many cars in 40 years and find that dealerships have play games with me each time I try to buy a car. Ray Muller at Flatirons Subaru is one of the most pleasant salesperson to work with and gets to the point as well. Gave me… key information about the Forester maintenance requirements that was a bit different from other cars I have owned. Ray has helped me clear up a few things with my trade-in. The dealership was one of the few in the area that allow test drives on my own.Best dealership in Denver/Boulder area!
by Lemonshred on 02/27/2016I recently purchased a new Outback from Flatirons and my experience was delightful, painless, and speedy. From the moment I stepped in the door, I was welcomed and didn't feel like I expected to feel at a car sales office. Pete Seabook was… friendly, and clear with what he could offer me and never pushed. He helped get me the best price and finance rate too. Within a couple hours, I had bought a new car! It was exactly what I wanted and I love it. I even got the front windows tinted which I had to bring it back for, and they gave me a loaner vehicle for the day so I could work in Boulder while the tinting got done. For my first buying experience and as a woman who didn't want to be intimidated by creepy car salesman, I have to say I'm more than impressed and would recommend checking out Pete Seabrook at Flatirons Subaru/Acura if you're looking for a new vehicle!Challenge Met
by HipHop0 on 02/26/2016Maggie Grewe and everyone involved with putting Humpty Dumpty (our Outback wagon with a torn-up chassis) back together went above and beyond. Their work shows competence and care, and Maggie never shirked nor failed to keep us fully and… factually informed. We can have confidence in the restored vehicle, as we do in Flatirons' commitment to excellence, transparency, and responsible customer-first effort. We have recommended this dealership and would gladly do so again and often. This crew is the top!Fantastic help finding a new Crosstrek
by Newcrosstrek27 on 02/16/2016I worked with Ian Mangan and her helped me find the perfect Subaru Crosstrek as well as answer all of my questions throughout the whole process. Ian was wonderful to work with and I would definitely advise anyone interested in a Subaru to… visit him at Flatirons Subaru.2016 Crosstrek Buying
by beerdrinkers on 02/08/2016This was to easiest car purchase I have ever had and I have bought 8 cars over the years. The salesman, Ian Mangan was especially easy to work with. He responded to all our calls and emails immediatley. He was able to match the lowest price… we had seen. And he was able to get us in a car within a couple of days. Even the paperwork part of the process went smoothly and quickly.Go Subaru.....Go Flatirons Subaru!
by Getasubaru on 02/03/2016Been replacing our two vehicles every three years for the past fifteens this was our first time with Flatiron Subaru and one of D best experiences when it comes about customers care. Wanna make it even better? Ask to be assisted by Pete… SeebrookJessica Everett's management of major service appointment
by violinist on 02/03/2016Jessica Everett always provides me with intelligent, accurate and helpful service management. She is also considerate of the client's concerns. As an example of this,when repairs were needed (as yesterday) she gave me important information… about which were urgent and which might be safely delayed for a short period. Knowing I can trust her absolutely about my car's condition and needs is an important part of why I choose always to return to Flatirons for car service.Bill Kidd is Great!
by PeterCH on 02/01/2016The whole process from getting an overview of different models and features to test-driving, selecting the actual car, and financing the purchase was very smooth and done very transparently. Bill Kidd is very knowledgeable, generous with… his time, honest, and on top of it he has a great sense of humor. If I would have to buy another car tomorrow I'd go back to him. Definitely a car buying experience that I can recommend!Excellent
by fidoontheloose on 01/19/2016Worked with Jeremy Pilon in internet sales. Excellent experience. First quote came in super low and no BS with doc fees, VTR fees, etc. Just a price + tax. Highly recommend.Mark Berger
by knja198 on 01/10/2016What a pleasure has been to work with Mark over the years. I have just bought my 2nd car from Mark and it was easy and stress free. When I went in to look for this newest car, Mark wanted to know why I wanted to trade in my previous vehicle… (not a Subaru), and even tried to help me trouble shoot the concerns in order to keep the car. In the end he helped me find a Subaru that fit my needs. I had been in to see Mark multiple times over the years, and each time he showed genuine concern for me and never tried to convince me to buy something that did not work for me and my family. I hope to not buy another car for another 200 thousand miles, but if I do, I will find Mark again. Thanks KJExcellent dealer
by pleased25 on 01/10/2016I have bought Subsrus for years from Mark Berger at Flatirons Subaru and have always had an excellent experience. I recently bought a 2016 Impreza and I am very pleased.Good dealership service facility
by BrianJ3100 on 12/30/2015I have a 2005 Subaru Outback that just passed 125,000 miles. I really like the car, and am determined to keep it safe and running properly. Flatirons has been great about doing necessary repairs, and never trying to sell work that isn't… needed. Mathias Horchreder has been my service writer, and I feel I can trust him to give me honest answers. Dealerships are not the cheapest service available, but I know they are using the correct parts and will stand behind their work.Bill Kidd Rocks!
by xmodebaby on 12/22/2015updated 12/28/2015Bill Kidd could not have been more helpful with our new Outback purchase. He was always available to answer all our questions in a very professional and informative manner. What a great experience to work with such an easy going, honest… and knowledgeable individual. He made the whole buying experience a piece of cake! Don't bother going anywhere else, Flatirons is the best place to buy your Subaru!Great Service by a Sales Rep - Ian
by Dcaccavallo on 12/15/2015Ian Mangan, is an amazing sales representative for Flatirons Imports. He is knowledgeable and personable. He understood exactly what type of car I wanted, and made the entire experience enjoyable. Thanks Ian!
About our dealership
Dee and Tom, Thank you so much for your excellent review! We are honored to have had the opportunity to work with you, and we are glad that Travus took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new 2022 Subaru Forester Sport- on behalf of the entire team!
by Flatirons Subaru on 06/29/2023