Concord Honda
Customer Reviews of Concord Honda
Review type:
Best car buying experience at Concord Honda
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Best car buying experience at Concord Honda
by Anonymous on 05/25/2025We had a great experience with our car buying experience at Concord Honda. From the friendly welcome upon arrival, to Jessica Reudy in sales who was amazing from start to finish and our visit with Chris Bongon in finance made the paperwork… seamless and hassle-free. Jessica connected us with Ashley in service who took excellent care of us. Concord Honda is staffed with professional, friendly staff who make the car buying experience a breeze. Beautiful, spotless dealership with awesome customer service.Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Good dealer
by Singsing on 05/18/2025Very helpful peopleThank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Service Advisor
by Billy Wynn on 05/22/2025I pulled up was greeted by a young man i never seen or knew, I explained why I was there he escorted me to my appointment advisor and He walked me through the process took my keys ,and asked me how would i prefer to be notified of anything,… I said text and Nick made everything just to easy for me from the time I arrived to time my vehicle pick was ready I received a call from Nicholas, that my vehicle was readyYour satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Car Experience
by John Ali on 05/17/2025I went to look at used cars came out with a brand new car. Had the best customer service, I would recommend 100%. From being greeted when I walked in to when my keys were given to me at the end, very happy with my experience!Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Thanks for helping a gal out!
by Cyril S. on 05/17/2025Chi, Ana Marie, Mo and Marlon were awesome at the Concord Honda. We have purchased 3 different cars from Honda prior and unfortunately we had a bad experience in our last visit. Having heard about the situation, Chi, the manager reached out… and wanted to make things right. I appreciated how transparent they all were and how easy that experience was. Mo was a great salesman that assisted our test drive. Although we weren’t sure about the car yet, he wasn’t pushy and allowed us to form our own opinions while driving the car. He met us with a smile from beginning to end and he was great. Ana Marie was amazing. Being in a dealership, it’s easy to feel like the salesmen interpret you as nothing but the background as a woman. She was the first person that acknowledged me as a person and didn’t see through me at all dealership. I was thankful for that. Similarly, Chi was great. He wanted to make this experience good and pulled some strings to make things affordable for me. We felt his presence throughout our visit and we felt welcomed during our stay. Finally, there was Marlon. He was quick and swift with his job. Watching him work was like watching a robot type in commands at the computer. He was so efficient and kind. I appreciated him too. Overall, my experience is mixed but they made our second visit an amazing one so I have nothing but compliments. I got a 25 Civic Hybrid Sport Touring at a comfortable total and monthly price. I would definitely come back in the future for other car purchases. This has been our home Honda dealership and will always be after this experience. Thank you for making my first time buying a new car an amazing one.We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
Great service
by 24PilotFan on 05/16/2025Quick, completely customer oriented.We strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Honda.
Capable Concord Honda Hooray
by CalmCustomer on 05/14/2025Professional people (Annamarie) and classy carsWe appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Just Purchased New 2025 Honda Accord Hybrid Touring
by AC6JA25 on 05/09/2025Finally a painless new car purchase! No pressure from the salesforce. Jose was great! Highly recommend him and Concord Honda in the future!We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
‘22 civic oil change
by Julie Anne on 05/10/2025My experience here is always very good!! I was in n out without a problem.It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
New CRV Hybrid
by Kelbel143 on 05/05/2025I worked with 3 Honda dealers. The first two were high pressure and not a good fit. This process was much smoother.We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Service Dept
by VC Salida on 05/04/2025Service advisor Jason was excellent. Answered my questions regarding my service and even let me know what services can be deferred till next appointment which saved me some much needed money is this economy.We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Sandra is great
by Brizuela on 05/01/2025I always ask for Sandra! She is professional and super nice!Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Consistent excellent service
by CECombong on 04/28/2025Been a Concord Honda customer since 2006. Solid service with Wasif being my main service advisor for the past 15 years. Reasonable price, service needs met in a timely manner.We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Fast service, reliable, and honest about service needs
by Jessica on 04/25/2025I went in for a tire patch which they helped with right away. I probably would have purchased additional services, but they looked over my service record with me and helped me understand when I would be due for service, not taking advantage… of me. Time after time I can trust Honda Concord to be honest about what my car needs. The service specialists are always so polite and helpful, too! I've been going here for my car service for the last 3 years and will continue! Thank you!Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
My service appointment
by Civicguy96 on 04/20/2025updated 04/25/2025Awesome, quick and informative. Sandra always makes experience a good one.We’re delighted to know you had a great experience with us. Thank you for your support and trust!
We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Tire is making when turning right
by Rajat bakshi on 04/25/2025Experience was fair but after 1000 miles wheels or tire squeaking noise noise pollutionRajat, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (855) 679-6829 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Oustanding Experience with Helder at Acura of Pleasanton
by Mario B. on 04/19/20255 Stars – Outstanding Experience with Helder at Acura of Pleasanton! I recently purchased a 2015 Acura TLX from Acura of Pleasanton, and I couldn’t be happier with the experience — all thanks to Helder. From the moment I arrived, Helder… was incredibly welcoming, knowledgeable, and kind. He made what can often be a stressful process feel easy and comfortable. Helder took the time to answer all my questions thoroughly, and it was clear he truly knew the ins and outs of the car I was interested in. There was never any pressure — just genuine guidance and support throughout the entire process. His professionalism and personable nature set him apart, and I left the dealership feeling confident and excited about my purchase. If you’re looking for someone who truly cares about helping you find the right car and making the experience enjoyable, I highly recommend asking for Helder. You won’t be disappointed!Hi Mario, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Mario, we are so pleased you enjoyed your visit to Concord Honda Service Center! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Service advisor
by Gmcmillan on 04/19/2025updated 04/24/2025Excellent advisor. Ashley was patient and knowledgeable. She resolved a technical issue quickly and understandably.Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!
Hello, thank you for your kind words and this wonderful review! Until the next time we meet, take care!
Saundra at Honda concord California
by Adam.Steele on 04/18/2025Saundra was the best representative I could have asked for. Was very detail oriented. Gave great options for me helping with my car issues and went above and beyond to help me with the best solution. She definitely earned my business and… continued business for the future when it comes to my auto needs.Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Adam, thanks for your praise and kind comments about our team. We hope to see you soon!
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Sales
by Trigley on 04/16/2025Wonderful experience. Mo was knowledgeable, friendly, and helpful. If I needed a car in the future I would be more then happy to work with Mo again.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Sales
by Charles Uoo on 04/13/2025Rhys our Salesperson took care us of the purchase of our new Hoda Accord hybrid , Answered all of our questions and got a great dealIt’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
by Kennedy Seaton on 05/28/2025