Concord Honda
Customer Reviews of Concord Honda
Review type:
Great Experience
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Great Experience
by Christopher on 08/21/2025updated 08/27/2025My wife and I had a great experience with Concord Honda. Wilmer was our sales rep. He was friendly, informative, and patient throughout the process.We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
car maintenance
by tasha91 on 08/24/2025I brought my Honda to Concord for regular maintenance and had a great experience. They were very timely in working on my car and before pickup I received a message with additional suggested repairs. There was no pressure to add any… additional services, but I did approve a couple of them and they got to work promptly and finished quickly. I would definitely return.Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Excelente
by SandraN on 08/20/2025Muy amables y responsablesYour satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Service review
by Loldha00 on 08/20/2025I scheduled routine service and repair on a recall. The person who scheduled me on the phone did not tell me I needed to have less than half a tank of gas to complete the recall, and I was sent home and rescheduled for the next week.… Everything was fixed the next week, but it was a major inconvenience. A similar thing happened a few months earlier with service on my hybrid. Frustrating.We would like the opportunity to address your concerns. Please reach out to us directly at (925) 326-3797 when you have a chance. Thank you, and we look forward to hearing from you.
We would like the opportunity to address your concerns. Please reach out to us directly at (855) 679-6829 when you have a chance. Thank you, and we look forward to hearing from you.
Concord Honda
by Sydnico#10 on 08/18/2025Quick and painlessYour satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Concord Honda.
by ConcordHonda on 08/16/2025Excellent professional job from sales representative Mr. Ali.We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Maintenance and Oil service
by itskitkat07 on 08/17/2025Overall, Honda of Concord has the absolute best customer service of all Hondas around the Bay Area. I love coming to them even though I have a service plan thru Lithia Suburu of Walnut Creek. The service advisors are great, helpful, and… educate you in the services needed to maintain my car. Always friendly and very helpful - most of all, very accommodating!!!We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Vehicle recall inspection
by Tfuentes2k on 08/12/2025Recall on my vehicle was done in a reasonable time. Jason checked a problem with the driver’s seat and ordered a part to correct the issue. He always makes me feel welcome here. Thx.Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
First purchase of a Honda vehicle
by Jturner6 on 08/09/2025Probably out of the 4-5 brand new cars we have ever bought this was the best experience thanks to our salesman!!! If you go to Concord Honda ask for Victor he was so patient and kind didn’t make us feel bad or guilty about any of our… decisions super prompt on getting back to us. It took us a bout a week and half before we officially bought the 2026 Honda HRV.Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Great Sales experience
by Rajknata on 08/09/2025Ali is by far the best salesperson I have worked with. Very helpful and honest.We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Routine Maintenance
by Mrs Muraoka on 08/09/2025Sandra and the crew took great care of me when I had an expensive maintenance appointment. She was also able to keep me up do date on progress.Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Outstanding
by Joe weber on 08/07/2025Great service very informative and helpfulWe’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Terrible.
by Clynn8571 on 08/03/2025I’ve never had an issue with Honda until now. They lied about services they performed. Tried to upsell me by $600 more than originally said. Claimed they checked my battery but they did not. I had to take my car to another mechanic and… spent $300 to learn my battery was the issue when Honda claimed they checked it. They refused to rotate my tires because I did not buy new ones (mine were fairly new and I rarely drive). I will never be taking my car here again.Hello, Thank you for taking the time to leave us this feedback. We would like the opportunity to address your concerns directly. Please reach out to us at (925) 326-3797 when you have a chance. Thank you, and we look forward to hearing from you.
Hello, Thank you for taking the time to leave us this feedback. We would like the opportunity to address your concerns directly. Please reach out to us at (925) 326-3797 when you have a chance. Thank you, and we look forward to hearing from you.
New car
by Firstnewcar on 07/27/2025The sales person I worked with was amazing. The financial person had me wait an hour and a half to finish the sale. I almost walked out and left. If it wasn’t for the sales person I would’ve left his excuse was he didn’t know there was… anybody else waiting?Thank you for letting us know about your experience. We look forward to your next visit.
Thank you for letting us know about your experience. We look forward to your next visit.
Great sells man..
by Englewood on 07/22/2025Mo in concord honda is so great on my visit to roadtes a car. He did outstanding and very informative to all my questions.that I decided to purchase it, Concord Honda is my top list to go next purchased.Thank you for your amazing review! We are thrilled to hear that our team member Mo provided you with outstanding and informative service during your car road test. We are honored to be your top choice for your next purchase. See you soon at Concord Honda!
Thank you for choosing Concord Honda and for sharing your positive experience. We are thrilled to hear that Mo provided outstanding and informative service to help you find your perfect car. We look forward to seeing you for your next purchase!
Tommy was incredibly hospitable! Would come back again
by Daniel N on 07/19/2025I scheduled an appointment for Saturday morning with Tommy and he was incredibly knowledgeable and hospitable through the car buying process. I didn't once feel pressured to make a decision during the process, which was a welcome change… from another Honda dealershipHi Daniel, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
Hi Daniel, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
Great service
by Midnight on 07/17/2025Sam sold me a new crv and made the process as smooth as can beThank you for choosing us, we're thrilled to hear that Sam made your car purchasing experience seamless! We appreciate your feedback and hope you enjoy your new CRV.
Thank you for the positive feedback! We're thrilled to hear that Sam provided you with a seamless experience while purchasing your new CRV. Enjoy your new ride!
Vehicle service
by 1Pecosa on 07/16/2025Each and every time I bring my vehicle to get serviced, I received a very professional, respectful assistance from everyone.Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Good Customer Service
by Theedizzle on 07/10/2025Leo helped with my purchase of a certified 2023 Honda Pilot Elite. There were a couple of minor issues with it and had them fixed right away. Overall really good service!Thank you for your review! We are so glad you had a great experience with our team and love your new certified 2023 Honda Pilot Elite. We always strive to provide prompt and excellent service to our customers. Enjoy your new vehicle!
Thank you for choosing us for your car purchase! We're thrilled that Leo provided excellent service and resolved any issues with your new Honda Pilot. Enjoy your 2023 Elite model and happy driving!
Excellent experience
by Linda P on 07/12/2025Friendly, non pushy salesman. Sales manager gave excellent buying incentives. Finance person was quick & helpful.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Concord Honda Service
by Customer on 07/07/2025updated 07/13/2025I had a great experience with Concord Honda, Ashley explained everything clearly and it was a fast service. There is a cool video of the service now. Recommended!Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
We’re so happy to hear about your positive experience! Your feedback means the world to us.
by Kennedy Seaton on 08/28/2025