Concord Honda
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Dealership Service Review
service Rating
Terrible.
Written byon 08/03/2025
I’ve never had an issue with Honda until now. They lied about services they performed. Tried to upsell me by $600 more than originally said. Claimed they checked my battery but they did not. I had to take my car to another mechanic and spent $300 to learn my battery was the issue when Honda claimed they checked it. They refused to rotate my tires because I did not buy new ones (mine were fairly new and I rarely drive). I will never be taking my car here again.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Katie Witt on 08/05/2025
Dealer Response
Hello,
Thank you for taking the time to leave us this feedback. We would like the opportunity to address your concerns directly. Please reach out to us at (925) 326-3797 when you have a chance. Thank you, and we look forward to hearing from you.
ReportKatie Witt on 08/05/2025
Dealer Response
Hello,
Thank you for taking the time to leave us this feedback. We would like the opportunity to address your concerns directly. Please reach out to us at (925) 326-3797 when you have a chance. Thank you, and we look forward to hearing from you.
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