Customer Reviews of AutoNation Chevrolet Gilbert
Review type:
Easy/Peasy purchase
We are pleased to hear you had such a positive experience with us, Ed! Don't hesitate to call us if you ever need anything. Be safe on the road!
We are pleased to hear you had such a positive experience with us, Ed! Don't hesitate to call us if you ever need anything. Be safe on the road!
ford ranger
by thompson on 07/31/2023was a long wait manage to get a vehicle.Hi Thompson, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
The worst dealership ever.
by Gem stones on 07/30/2023They kept my car for near 4 weeks and did nothing to solve the battery over heating issue. Management gave an I don’t give [non-permissible content removed] attitude.Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gilbert take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.
3 hour oil change with appointment.
by James127 on 07/21/2023Truck wasn't pulled back to shop for almost 2 hours. No one greets you when you get there. No service advisor assigned. No paperwork sent after appointment because he was too busy.Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2821. We hope to hear from you.
Great service from Kiara
by nreyes222 on 07/20/2023Kiara is always accommodating and super friendly and goes above and beyond to communicate everything to myself and my husband to make sure we’re informed with our service!!!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
They didn’t even put the car back together!
by TheHursh on 07/17/2023First off the service advisors we great, very professional and kept me updated over the 3 1/2 weeks my vehicle was in the shop. Unfortunately once I got the vehicle home it would not start and stay running longer than 10seconds as the… mechanics forgot to properly reattach the intake causing the engine to stall out very quickly. This then threw another code causing the check engine light to stay on. Once I reattached and secure the intake I had to take the vehicle back to have the codes cleared and subsequently the engine light to shut back off.Hello, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.
Took car in to have the windows tinted
by rburnham on 07/03/2023I purchased my Chevy Bolt EUV from Autonation in Gilbert last year. The purchase price included window tint, but the car wasn't tinted prior to delivery. I called to schedule tint, and they were able to get it taken care of in a timely… manner. I highly recommend Autonation of Gilbert.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet Gilbert and we hope to be of service again in the future.
Fantastic service
by Azpacker on 06/27/2023My service advisor Jennifer Gagon was fantastic. She listened to my issues and took great care of me, very professional. She kept me abreast of the work being done. The car was done sooner than promised.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. If you ever need help, just give us a call. Happy motoring!
Building facilities
by busrecall on 06/26/2023I had 6 busses for recall. They did all of them as we had time to drop them off. Ivan did a great job communicating.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. Please don't hesitate to reach out if there's anything additional we can do for you.
Great fast service
by Amysconrad on 06/26/2023Easy to make service Appt on line, quick check in, quick serviceHi, your wonderful feedback, and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic Experience
by Chad Daddy on 06/21/2023From the moment I walked onto the lot Melinda made me feel like a superstar.Hi Chad, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Getting better, but a long way to go.
by Terry truck. on 06/19/2023I appreciate the fact that I had my LOF, tire rotation, and wipers replaced in an hour! My major concern was the noise coming from the drivers side tires/wheels. when told the technician checked the bearings and brakes and found nothing… wrong, that was it. When I was a mechanic, I would have raised up the vehicle, had a helper listen as i engaged the drive and listened for the noise, at least gone on a road test. Neither happened. I was told i would have to take my vehicle elsewhere for several days to be checked out. No what i wanted. Also to be told of services needed after my vehicle was moved to the drive for pick up is a little old fashioned. Should have done it when the vehicle was in the service bay.Hi Terry, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.
Corvette oil change
by ajeffers on 06/19/2023I took my 2019 Corvette Grand Sport in for an oil change. I did not have an appointment, however, Ivan Retana Santos greeted me and was very professional and got me in and got my oil changed. It was a very professional experience thanks to… Ivan. I will definitely come back because of him and his personality and how he took care of me and answered my questions. This was the first time in three years of ownership of my Corvette using the dealership Service Department for service on my car because I don't usually trust the dealership due to previous horrible experiences. This experience was great though, thank you.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Colorado Z71
by !kdkwtp! on 06/13/2023Excellent customer service from everyone we had contact with. Our salesman Alex was great to work with. Thank you for a wonderful expierenceHi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. Don't hesitate to call us if you ever need anything. Be safe on the road!
My 1ss
by M’s SS 1LE on 06/13/2023Awesome , exciting to get the car of my dreams!Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Crappy Communication & Poor Customer Service
by Tayler M on 06/09/2023I scheduled a next-day appointment with Auto Nation Gilbert Chevrolet and found out upon my arrival that my car wouldn't be looked at until "mid-late next week." When I asked if I could leave with my car and bring it back when there was… time for it to be looked at, I was told it needed to be "in line." It is the year 2023. My car should be capable of being "in line" online. I ended up being without my vehicle for over a week before it was even looked at. When I tried communicating with my service representative to get updates, I got very delayed responses or no responses at all. Additionally, when I tried contacting anyone else at the dealership, it was a nightmare trying to get ahold of anyone in the service department. They have no answering service, so you are just continually looped around until the call disconnects.Hi Tayler, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Chevy blazer
by Trishaw on 06/09/2023Helpful and friendlyHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
C8 Oil Change
by CraigS-C8 on 06/08/2023Had a scheduled appointment and everything went as planned. A recall was also taken care of while I was there.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great Service
by Ashley K on 06/08/2023Great service! Quick turn aroundHi Ashley, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Mr. Bifano
by Papadom on 06/02/2023The sales person Jen. Was awesome she got my paperwork done even though I was very early fo my appointment. She was very polite and asked if I had any questions about the service being done today.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Trailboss Service
by SP123456 on 05/30/202325k service, fast and easyHi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Gilbert Autonation Service
by Harleyman123 on 05/31/2023Gilbert Autonation Seevice dept. Has been a blessing to my wife and I. Since we started going there they have taken great care of our vehicles and needs. Kiara in the service dept. has always shown concern for our service done and the… safety of our vehicle being driven on the roadway. She follows up and makes sure we are satisfied with the service. Great customer/service relation with Kiara. Thank You!Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
by Sandy Karon on 04/25/2025