AutoNation Chevrolet Gilbert
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They didn’t even put the car back together!
Written byon 07/17/2023
First off the service advisors we great, very professional and kept me updated over the 3 1/2 weeks my vehicle was in the shop. Unfortunately once I got the vehicle home it would not start and stay running longer than 10seconds as the mechanics forgot to properly reattach the intake causing the engine to stall out very quickly. This then threw another code causing the check engine light to stay on. Once I reattached and secure the intake I had to take the vehicle back to have the codes cleared and subsequently the engine light to shut back off.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Lily Veronica on 07/20/2023
Dealer Response
Hello, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.
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