AutoNation Chevrolet Gilbert
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Dealership Service Review
service Rating
3 hour oil change with appointment.
Written byon 07/21/2023
Truck wasn't pulled back to shop for almost 2 hours. No one greets you when you get there. No service advisor assigned. No paperwork sent after appointment because he was too busy.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nancy Gorge on 07/24/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2821. We hope to hear from you.
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