AutoNation Chevrolet Gilbert
Dealership Service Review
I appreciate the fact that I had my LOF, tire rotation, and wipers replaced in an hour! My major concern was the noise coming from the drivers side tires/wheels. when told the technician checked the bearings and brakes and found nothing wrong, that was it. When I was a mechanic, I would have raised up the vehicle, had a helper listen as i engaged the drive and listened for the noise, at least gone on a road test. Neither happened. I was told i would have to take my vehicle elsewhere for several days to be checked out. No what i wanted. Also to be told of services needed after my vehicle was moved to the drive for pick up is a little old fashioned. Should have done it when the vehicle was in the service bay.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes