Customer Reviews of AutoNation Chevrolet Spokane Valley
Review type:
Bought a new Blazer EV
We are pleased to hear you had such a positive experience with us, Brandon! Feel free to stop by if you ever need any more help.
Over and beyond
by KM on 01/01/2023If you're shopping for a new vehicle I would absolutely direct you to Michael Martin. The guy goes above and beyond to make sure your buying experience from AutoNation exceeds expectations. He was kind enough to fix the windshield wiper on… my car, and even answered an after-hours text when I remembered some items I forgot in my trade. Not only did he grab that item the next day, he also found a few other treasures I had forgotten about. So thankful for his thoroughness! He also was no pressure, knowledgable about the vehicle, and a joy to chat with while paperwork was being generated. I also found his manager, Gary, to be warm and welcoming. There is a reason the guy has received one of Chevrolet's awards. The finance department was adequate. They made sure to go through all package options available, and was efficient with the paperwork. I found my finance person to be a bit abrasive after I declined all of the options, and a bit hurried. Not the best experience I've had, but also not the worst.Hi, thanks so much for the warm recommendation of the team here at Autonation Chevrolet Spokane Valley. Feel free to stop by if you ever need any more help.
Great Service
by CatDad65 on 12/30/2022Went in for my 2022 Trailblazer first oil change and service. The service team was great and I was in and out in a timely manner.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I will be back
by JJJJJJJ on 12/27/2022I brought my Equinox in for an oil change and to complete the 50,000 mile check up. I was greeted with smiles and efficiency. The work was done in a timely manner. When I was paying someone brought my car up to the door so I did not have… to walk across the icy parking lot.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
matthew hoffman
by matt hoffman on 12/21/2022i always deal with david in the service department and i have always had great conversations with himHi Matt, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Auto Nation Chevrolet - Blane Zones
by Jennifer Rehm on 11/21/2022Buying a new car is exciting but also comes with a lot of hassle. Thankfully our experience with Blane was nothing but exciting (even with our three young kids with us can you believe that?) Blane was professional, very knowledgeable, and… there was no pressure what so ever! The process was quick and so much easier than I had anticipated. Thank you Blane we love our new Telluride!Hello Jennifer, We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Horrible service
by John Dailey on 11/12/2022I purchased a brand new truck a few months back and the head rest stitching is failing. This dealership has yet to fix it and keeps giving me the run around!Hello John, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 590-4294. We hope to hear from you.
Skeptical at firsr
by Jason Horton on 06/08/2022Had a hard time making a connection with Noble at first,” conflicting schedules”, but once we got established, it was on point. Great service, no pressure, and definitely plan on future business with this group, keep up the good work and… thanks again! Jason and LizzHello Jason, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Great service
by Jim S on 10/14/2021I took my truck in today for a recall. This was my first visit because I normally use a competitor across the street where I have been going for decades. Even though this was for recall work, so they weren't making any money off of me,… their customer service was excellent and they got the job done quickly. While I was waiting, I was very impressed by their friendly, courteous treatment of other customers as well. Although a couple of those customers were obviously not happy about having to be there, the staff was very courteous and respectful. I would not hesitate to bring my vehicles to Autonation in the future.Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Spokane Valley! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Highly recommend
by Katrina on 10/02/2021Our salesmen Cole was great to work with, excellent communication and answered all of my tedious questions. Love our new 2022 Trailblazer!Hi, thanks so much for the warm recommendation of the team here at Autonation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very happy
by Linda B on 03/07/2021Michael Martin was my salesman. I can’t say enough good things about him. Very nice and not pushy which I really appreciate. Went over and above to give me the best experience.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!
New Blazer
by Jim VanMersbergen on 03/01/2020We bought a new 2020 Blazer from Auto Nation in January 2020. Enjoyed working with Brad and Andy as they helped us with our purchase.Jim, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Good Service Overall
by Spot123 on 07/04/2019No critical issues but some suggestions were privided by the maintanance tech. We are happy overallvwith the service.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day!
AutoNation Chevrolet
by Kenneth P. on 01/28/2019My wife and I recently purchased a vehicle from this dealer. Nolen Welch was our sales person and we wanted to acknowledge the outstanding job he did. He was knowledgeable about the vehicle we wanted. Nolen was friendly and courteous,… answering all our questions. We especially appreciated the no pressure approach he took with us. He allowed us all the time we wanted to make our decision and when we did decide he moved the process along in a timely manner, keeping us informed of what was going on. All in all, Nolen made our experience very positive. We would definitely buy from Nolen again. 5 stars!Thank you for sharing your review with us! We're glad to know that your experience was positive. Let us know if there's anything else we can assist you with. Hope to see you next time!
Sales
by Cambodia on 12/30/2018Our salesman was terrific and I wouldn't mind dealing with him again. I can't say much for the financing dept. After I was told that I was approved and drove the car out of the lot, they called a few days later and gave me a song and dance… about the financing company wanting more money, like 2000 dollars more down. They went directly into asking me how much more I can put down. My take on this issue was that the person that dealt with the financing part of the deal probably screwed up and tried me to make me pay for it. You don't tell a customer that they are approved then come back and ask for more money. I will never again deal with these people.Hello, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (877) 563-4534 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Chevy volt
by Paceryour on 12/19/2018updated 12/28/2018Very friendly2018 Silverado
by SpokaneAllen on 11/09/2018This is the fifth Silverado that I have purchased from the same sales representative. Both the sales representative and the sales manager have treated me and my family extremely well and that is why I continue to come back to the… dealership. It is amazing how the technology gets better and better with each new year model. Thoroughly enjoying driving my Silverado in town and off road.2018 Silverado
by Zachary on 10/29/2018We were extremely pleased with our purchase of our new Silverado as well as the great service we received from our sales rep Eliseo and other staff that worked with us. We couldn't be happier with the truck and look forward to working with… y'all in the future.Safari Service
by Bigdog! on 09/19/2018On time, reasonable cost, good care.Honest and professional
by SCannon on 07/17/2018updated 07/27/2018My wife and I recently purchased a new truck and the experience could not have been better. They treated you like an of friend. We have purchased several autos there and will purchase more. There is no back and forth just the bottom… line. Very pleased.Auto Nation is were to go to buy a car!!
by Bwpolson on 03/11/2018updated 03/16/2018John Bucknell!!!!! That's the guy to go ask for!! I been watching a Mustng Gt on their lot for 2 months AT LEAST!! CALLED John to inquire about it, he said they still had it. So I told him I'd be down there in a week to come get it. Well a… week turned to 3 weeks. John. Emailed me a week before I could make it down there to tell me someone had sold that Mustang!! Bummer!! Well a few days later John called me and said the deal with the Mustang had fell through and the Mustang was up for grabs!👍👍 ......... Guess who grabbed it 😎😎😎 YOU ARE THE MAN JOHN. THANKS FOR YOU HARD WORK!!Excellent experience all around
by tkaman2 on 05/10/2017I purchased a 2017 Chevrolet Volt from AutoNation and had a very outstanding experience from start to finish. I was able to chat online about the car I was interested in, schedule a time to come test drive the car, the salesman I worked… with was very knowledgeable about the car and rebates and incentives available, and there was no pressure to buy. I had to wait a couple of days after my initial test drive for my dad to be released from the hospital to make sure he was comfortable riding in the car, and Bill (salesman) let us take another test drive. All of the employees I dealt with at AutoNation during my car buying process were very friendly and low pressure. Best of all, I love the car I bought!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thanks so much for the warm recommendation of the team here at Autonation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sue Tilly on 05/11/2025