AutoNation Chevrolet Spokane Valley
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Dealership Service Review
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Written byon 01/25/2023
i was overcharged for something that my warranty covered. joshua was the one who helped me and he didn’t even put in a claim for my warranty, and continued to charge me hundreds of dollars when my warranty covered what needed to be fixed. at most, i should have only paid $100.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Naomi Stone on 01/27/2023
Dealer Response
Thanks Emily, for leaving us this response. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 590-4294 -- we hope to hear from you soon.
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