AutoNation Chevrolet Spokane Valley
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Dealership Service Review
service Rating
Marilyn Harrison
Written byon 01/27/2023
I received a coupon online for oil change for $44.95. I could not find it when I got there and they said it was not possible so l had it serviced anyway as I was waiting I found another coupon for 15% off and they honored it. I am a senior citizen with limited funds. The person who helped me was very courteous and understanding.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Andy James on 02/01/2023
Dealer Response
Hello Marilyn, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
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