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Customer Reviews of Lynnwood Honda

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28 service reviews
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  • Lynnwood Honda takes care of my 2002 CRV

    5 out of 5 starsby JDawson on 04/05/2025

    I have had good experiences with this Honda dealership. I feel like they take care of their customers pretty well. There's a nice room where you can wait for your vehicle to be worked on. I always bring my computer and get some work done. The customer care people do a good job of answering questions or getting answers from the mechanics if they need to. I've been going here for around 20 years.

  • Awesome Service Advisors

    5 out of 5 starsby In Charge on 03/04/2025

    Thank you to Service Advisor, Kyle, I appreciate you kindly allowing me to use my service discount upon pickup. When I dropped off my vehicle, a different service advisor gave me a written quote, but as I signed the invoice I notice a lower printed quote. When I inquired about the printed quote, the service advisor said, "no, just sign." On my way home, I checked my email, and notice a Lynnwood Honda email with a service discount. Then, I realized the print quote on the invoice was my discount amount. So make sure to check your email for service discount before dropping off your vehicle for service. Anyways, thanks to the auto tech, complimentary car wash staff and the other friendly staff members in the service dept. My vehicle runs great!

  • Good and on time service.

    5 out of 5 starsby MikeB on 02/15/2025

    Brought my vehicle in for routine service and waited on site. Service Tech was knowledgeable and friendly, service was on time, and the customer waiting area was very comfortable. Nice experience.

  • Friendly

    5 out of 5 starsby Bridget Cullette on 01/05/2025

    They’re always friendly professional, and are willing to answer any of your questions or concerns.

  • Friendly and Helpful

    5 out of 5 starsby Kate on 12/27/2024

    I went in to fix my rear brakes because honda marysville said they were 4mm, but I got a call from honda lynnwood that they were still 7mm. They also helped me screw my license plate one without any additional charge. I would reccomend waiting for an appointment to honda lynnwood rather than right away at marysville due to their helpful service and honesty.

  • 2015 Honda Accord Starter Issue

    5 out of 5 starsby Dave Brown on 12/23/2024

    I had an intermittent starting problem with my 2015 Accord which was resolved to my satisfaction.

  • Great Service Department!?

    5 out of 5 starsby David on 12/17/2024

    My service advisor Martin was very friendly and helpful! They do a great job keeping me informed on what service my Passport needs and and usually complete my services earlier than estimated.
  • Great service!

    5 out of 5 starsby DLP on 12/02/2024

    I recently had the pleasure of working with a young gentleman at Lynnwood Honda named Kyle Patterson. He was extremely professional, knowledgeable, & considerate. My car was scheduled for a routine maintenance appointment, and the work was finished perfectly & promptly within the expected time frame & price. Kyle regularly kept me informed via text messages of the progress being made on my car. My family has been coming to Lynnwood Honda since 1977 because of the great service we get from their kind, thoughtful employees like Kyle. Thank you very, very much!
  • Review

    5 out of 5 starsby Bob on 11/22/2024

    Patrick Murphy went above the normal to help me and keep me informed. Very nice person. Work done in the amount of time estimated.
  • Return customer

    4 out of 5 starsby Cece356 on 11/19/2024

    This place is really a lot busier now than before I started with them 10 or 15 years ago. The services now takes longer on the average I’ve noticed (the reason I can’t really pertain to anything but maybe they should hire more manpower or is it needing better departmental management?).
  • GEN SET repair!

    5 out of 5 starsby Dave Cable on 11/17/2024

    Friendly efficient service and delivered on time and at a reasonable cost!
  • Always My Go To

    4 out of 5 starsby AlwaysaHonda on 11/01/2024

    Very organized for check in. Have gone to them for years for service for the different Hondas I’ve owned.
  • Back window replacement

    5 out of 5 starsby Linda on 10/21/2024
    updated 10/28/2024

    I worked with Lynnwood Honda to replace a defective rear window in my HRV. Service was done quickly and professionally at no cost to me. Ashley was my service advisor and he was courteous and helpful.
  • Basic Service, HRV

    5 out of 5 starsby Lisa on 10/16/2024

    My HRV needed basic service-- oil change, tire rotation, break check. Everything went quickly with good communication, and the car wash was a plus! I appreciated the tip about not parking under trees with lots of pollen, since it clogs the sunroof drain. Thanks, Travis!
  • Way too long a wait for service

    3 out of 5 starsby Jan on 10/01/2024
    updated 10/08/2024

    Service and communication were lacking today. Five hour plus wait way too long. When have 10 am appt and finally leave 3pm ouch. Advisor fairly green and lacks commitment to service and people’s needs and not on top of it. Car was finished and sat outside and I was not notified. More training?33
  • Excellent service on my CRV 18

    5 out of 5 starsby Isabelle Otter on 09/29/2024

    Excellent service on my 2018 CRV AWD, now for the third time. Personalized service and attention, including last minute change of schedule. Competitive price too. Will definitely continue with them.
  • Extraordinary service

    5 out of 5 starsby Ed M on 09/21/2024

    The gold standard for service. The service representative, Kai, was friendly, thorough and efficient at explaining what needed to be done on my car. Service was quick and the cost was reasonable. I have been a customer for almost two decades and am looking forward to a third. Thank you for your constant excellence!
  • Great Service

    5 out of 5 starsby E W on 08/25/2024

    I brought my daughter’s vehicle to Lynnwood Honda for an oil change. Kai was professional, courteous and timely. After the multi-point inspection, he let me know that my daughter’s vehicle had an issue with the battery and I arranged for the service department to replace it.
  • Service review

    5 out of 5 starsby Lori on 08/21/2024

    Excellent customer service and professional service of my Honda CR-V. I go in for my yearly oil change and service and I know they will manage all maintenance needed. So easy and stress free.
  • Honda Care

    5 out of 5 starsby Ron on 08/16/2024

    Oil change was fast and great
  • First time being here. Love it!

    5 out of 5 starsby YJ on 08/15/2024

    Ashley from service front desk is very nice and helpful to help me set up my maintenance event. My accord was taken good care by the staff and cleaned in both inner and surface side when I picked it.

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About our dealership

Lynnwood Honda has been providing sales and service excellence ever since the halcyon days of the motorcycle era, when Honda Motor Company pleaded with their dealers to sell "the little economy car." We have since grown to one of the largest Honda dealerships in the Seattle area. We have an award winning service department and the largest parts department in the Pacific Northwest.

Fred Nelson, President, is part of a long tradition of automotive sales. His father, Stanley Nelson Sr., started Nelson Chevrolet in Ballard in 1922. Fred has been in the business since 1935. Fred's children, Erik Nelson and Wendy Nelson Popke, have followed in their father's footsteps, joining Lynnwood Honda in 1984. Stan Sr. knew then what we still practice today: provide a friendly, trustful atmosphere in which to sell and service cars and customers would reward him with their loyalty.

What sets us apart
Honda Power Equipment. Ware the only Honda Auto dealer in the state that also sells Genuine Honda Power Equipment including Generators, Lawn Mowers, Pressure Washers, Hedge Trimmers, Thatchers, Weed Wackers, and Water Pumps just to name a few
We promise a transparent, efficient and enjoyable purchase experience at a fair price which is all part of the Lynnwood Honda Difference
We love to Sponsor community organizations and events including, The Edmonds Center for the Arts, Edmonds Community College Foundation, Madrona Children's Theater, Clothes for Kids, The Edmonds 4th of July Parade and Fireworks an many more
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Express Service