Customer Reviews of AutoNation Honda Dulles
Review type:
Gift of new HR-V
Briana Glover/ Oil Change
by Briana G on 12/12/2023My experience was pleasant, I was serviced immediately. The best part about it is I was a little late to my appointment and Hector still allowed for my car to be serviced. The dealership was clean and had water and snacks.Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
90K Check up
by Happy Honda on 12/09/2023Great service at Honda Dulles for a 90K checkup. Fawad, the service rep, was very helpful and thorough. His estimates for time, and cost were right on. A very satisfactory visit.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Peter Deahl
by Peter Deahl on 12/08/2023Time promised was done perfectly. Hector was once again perfect. Work is in perfect condition.Hello Peter, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Unexpected Service
by Anonymous on 12/06/20235 Stars for Aaron the service agent who stepped up to help. The call center had made a service appointment for us with a person that was out for the day and told us that there was a shuttle that could get me back home after drop ping off… car. Turns out no shuttle. Thankful to Aaron for getting car taken care of and arranging ride. 1 star for call center and also the communications setup at dealer which makes it just about impossible to get person on phone. Never had this experience with any other dealer or service repair shop.Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Autonation Honda Dulles Service Department
by H.Lathrop on 12/06/2023My service manager, Aaron Ortiz, made sure my Honda Pilot was in tiptop shape for the winter. He is always friendly and attentive. Nice clean waiting room with complimentary refreshments.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Excellent Customer Service
by Venkat Aella on 12/05/2023All representatives have done a wonderful job from providing the appointment and vehicle getting serviced. Went very smooth. I want to appreciate Hector - the service associate, he is complete professional. Thank you AutoNation Dulles… Service team !!Hi Venkat, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Excellent Service
by ownyaliu on 12/05/2023my Rearview Mirror broke and the rep fixed it on the spot with no appointments scheduled at no cost. This is service the old fashion way, with respect and honor. thanks Honda Autonation.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Reliable Service
by RJ of VA on 12/04/2023I love receiving pictures and detailed service suggestions right on my phone. The techs that check you in are patient and informative.Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding
by Outstanding on 12/03/2023The sales man, sharif, was very knowledgeable, professional and honest. I am a very picky person and Sharif went out of his way and did the best that he could to get me what I needed…thank you for being patient and understanding.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Robert Johnson
by rjohnII on 12/01/2023Very pleasant experience. Everyone was very cordial and willing to assist me. No pressure. Prices were reasonable and on par with market value of the car I purchased. Ask for either Taydos or Aya both were extremely professional.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great attentive service!
by bb4telia on 11/29/2023i bought five Hondas at Dulles and they are all serviced here. i got the prepaid service package so i don’t have pay each time!Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Honda CR-V Purchase Experience
by Bella2019 on 11/22/2023updated 11/29/2023Mr. Shajahan Khan is an extremely honest and helpful salesman. His honesty and sincerity was clear at every word he uttered.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very professional and helpful
by Rameshyg on 11/27/2023I bought my Honda accord hybrid at Auto Nation Honda, Sterling, VA about 5 years ago. I had my 5 year/30k service done. The representative assigned to me is very professional and helpful. Everything went seamlessly and I highly recommended… this dealership for both sales and service.Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Dulles. We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.
Fair and efficient
by bigtizzle on 11/25/2023Kumar gave me a fair offer for my 2019 accord that was competitive with other appraisals and online quotes. He was also super efficient with the paperwork processing etc. 10/10.Hi, thank you for your kind review; we are happy to pass along your comments to Kumar here at AutoNation Honda Dulles! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Mikedann on 11/23/2023Assisted by Mr. Fawad during my visit for scheduled maintenance of my vehicle.. it was speedy and efficient transaction, he xplained the process and maintenance done to my vehicle. All questions were answered. Very professional.Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Quality Service
by Lindz19 on 11/23/2023First time bringing my car here and I will be back. The process from booking to pick up was easy. Communication was transparent and timely. Service was fast.Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Always A Pleasure
by Andrea G on 11/20/2023Having used the Honda service department at Auto Nation in Dulles since before it became Auto Nation, and before it moved from Leesburg to its current location, I have had many varied experiences with a variety of consultants. For more than… 6 years (the amount of time I've had my current vehicle and the one before it), I have tried to stick consistently with Fawad Hassan. He has NEVER disappointed me in either his demeanor, knowledge, attention to detail, and wisdom regarding which maintenance items were imperative and which were not immediately essential, so as not to throw my budget into a tailspin. Fawad has a great personality and sense of humor, which can make all the difference when a visit takes longer and is more involved. A comprehensive "check-up" inspection of essential components and systems is ALWAYS done. He knows the technical side of automotive care inside and out, and is always forthcoming with recommendations to ensure my car's best performance and my most pleasant experience. He's always accommodating when possible, going out of his way to smooth my path when I'm having one of "those" days where my own schedule goes off the rails. There are many times when my car is finished and ready to go, cleaned inside and out, ahead of time. We all know that using a dealership for all car care needs is costly compared to small-business garages, mechanics, and DIY, but Fawad always manages to find the most advantageous current discounts for me when I either don't have them or have forgotten to bring them. I can't speak to all of the service consultants because I haven't worked with all of them, but Mr. FAWAD HASSAN is my guy whenever my ride needs a pit stop, and AN HONDA DULLES will be the place as long as he works there.Hi Andrea, thank you for your kind review; we are happy to pass along your comments to Fawad here at AutoNation Honda Dulles! Drive safe, and we'll see you on the road.
A1 Service
by MaggieB on 11/16/2023The services department was very helpful. We went on a busy day but they finished the service in a couple hours, they provided transportation to the nearby shopping center which made the time go by fast.Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Bought new car, no hassle!
by Sally S on 11/15/2023I had a WONDERFUL experience with Tadyos and the team. They circled back with more information, didn't push me into a deal, and was incredibly easy to work with. I've told all my friends to buy from AutoNation.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
1st Time Car Buyer
by Clovasz on 11/11/2023I decided to buy my car that day and I am so grateful for Honda! I love my car and it was such an easy financial processHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Cagray1 on 11/12/2023Experience was great. Good communications, pictures of my car being repaired, work was completed in timely manner.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello George, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
by Nyla Silvester on 07/08/2025