Planet Ford
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Customer Reviews of Planet Ford
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Very nice experience
by Jon B on 05/02/2025
Very nice experience. Ryan in sales and the whole staff through the purchase were polite, knowledgeable and helpful.
240 reviews
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My 2023 Ford F150
by John Moore on 07/26/2023I had a great experience with my sale person. She was professional .Body shop repair
by John G on 06/28/2023I brought in a 2018 Ford F150 Supercrew cab for front end repair after hitting a deer at about 45 mph at impact. The body shop service advisor, Mr. Jose Chávez immediately evaluated the damage ($5,500) and forwarded photos to the insurance… company damage adjusters. Within 24 hours Safeco (Liberty Mutual) approved the estimate and Mr. Chávez ordered the necessary parts and scheduled me to drop the vehicle off. Due to the extensive damage and volume of other vehicles in the shop a 10 calendar day shop time was estimated. I was pleased to learn the work was completed within 7 days. The technicians at Planet Ford Collision in Spring, Texas did an excellent job and you can't tell that the vehicle was damaged. I am very pleased with the workmanship and how my claim was coordinated between Planet Ford, Safeco (Liberty Mutual), and Enterprise Leasing.Old School Customer Service !
by Tommy on 12/23/2022The customer is their number one concern ! Great team leaders ! Management is very proactive in the process ! Skilled techs that are knowledgeable ! Very positive atmosphere !Thank you Rita.
by Doug Bailey on 11/09/2022Rita was very helpful and made the sales experience pain free. Thank you.Excellent sales personnel and financial personnel
by Hillbilly on 09/21/2022This place was so relaxing and refreshing. There was absolutely no pressure and everyone was very respectful of our needs and wants. Once our vehicle arrived, the salesman was very helpful and knowledgeable of everything about the Bronco. I… highly recommend Planet FordLove the vision written on the wall.
by MSinclair on 08/30/2022Everyone was really nice and humans caring for others. Very nice. Best experience at a car dealer for sure. From sales to service.Awesomeness at Planet Ford
by Ray M on 08/25/2022Very honest and upfront thru the entire sales process. Price was very good and I enjoyed the entire experience.BadHoss Finally Arrived!
by PJ Lord on 08/19/2022I highly recommend Planet Ford. Everyone from sales, finance and service did a fantastic job getting me in my new Ford Bronco. Salesman Christopher Mutz is the best!!!!Very friendly staff with genuine smiles.
by Ms Tone on 08/16/2022The process is fairly quick. My sales guy listened to all my concerns and was able to find the right car for my needs right away.Communication and information, not pressure!
by John in CS on 08/17/2022My interaction with Planet Ford I-45, and especially with Randall Moore, was all positive…and that’s saying something when buying a car. He was always very helpful and responsive and kept me updated on the vehicle status. Even the Finance… rep provided detailed info on extras without the sales pressure. A much more positive experience. I have purchased many Fords and will go an hour and a half to Planet vs 5 mins to my local dealer due to experience.Proud owners of a New 2022 Ford Bronco
by RogerF07 on 08/14/2022If you’re looking for a new car or truck, reach out to Ben & Randall at Planet Ford; they will take great care of you.Pleasantly Pleased!
by David Jones on 08/13/2022Smooth transaction. No high pressure sales gimmicks from sales to finance. A pleasure to do business with. Great Sales Team in Victor & Raul to Mr Perez and the sales manager.Great sales team
by James on 08/06/2022Although my special order took time to build and deliver, the sales team kept me up to date and made the purchase quick and smooth.STOP!!!! LOOK NO Further
by Americo Garza on 08/02/2022Rita was my sales person and she was so helpful and fast. I’ll for sure keep on coming to this dealer for my next purchase.The Sales Superteam
by Houston Buyer on 08/01/2022Our two sales staff were outstanding. Very efficient with the paperwork and details of the delivery of our vehicle. They were knowledgeable of the product and very helpful walking us through the functionality of the car. In addition,… they were kind, respectful and communicative.New Car Purchase
by Kristen Lawrence on 07/27/2022My Salesman Victor was very on top of communicating with me about my vehicle order and very kind throughout the entire process.Great experience
by Jim H on 07/16/2022Vada and Warren were great to deal with. They did everything they said they would do. Great experience and communication.Superior sales person
by Donald Ramirez on 07/16/2022Our salesman went the extra mile to get a new truck for us. Very polite and quick process.New car who dis
by Eddie Allen on 07/13/2022Very helpful and friendly. Great customer service.Great services and patient sales reps
by BreAun Wood on 07/03/2022Extremely respectful and understand of today economy, was ready to help.
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