El Dorado Chevrolet
Customer Reviews of El Dorado Chevrolet
Review type:
Mike at Eldorado chevy
Mike at Eldorado chevy
by Saravanan on 07/16/2025He did a wonderful job!! He explained everything clearly and provided very good service. I strongly recommend him for your needs.Keep looking
by Jay on 07/01/2025We recently bought a Chevrolet Traverse from El Dorado Chevrolet. (Or thought we did). We signed the paperwork, shook hands with the sales person and gave them a check for the car. We were told the car we were actually buying was at a… sister dealership and the salesman would pick it up the next day and deliver it to us. Then the next day we got a call from the salesman who said our car was sold to someone else but they would sell us one of their loaner cars for the same price. Basically a used car for new price cost. This was either incompetence, poor policies or we were lied to. Either way, if they can’t get sales right then what about service or parts or collision. The point is there are a multitude of dealership options. So avoid the drama and frustration and pass by El Dorado Chevrolet.Love our Blazer!
by jenomes on 04/23/2025Raad was very helpful and went above and beyond to make sure we walked away satisfied and in our dream car.Jenomes, we're happy you found our staff to be so supportive during your experience here at El Dorado Motors, INC.. Until the next time we meet, take care!
Great service
by Aaron G on 04/22/2025Went in for an oil change and tire rotation as part of normal maintenance. My usual service advisor Stephen was on lunch but Lucas took over and got me squared away without delay. Always great service at Eldorado Motors.Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
New car
by Blakeeee on 03/18/2025updated 03/27/2025Outstanding fast an easyWe appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Great job, y'all!
by DrChesser on 03/20/2025Everything went well and was taken care of in a timely manner. Thank you!We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Great Service
by ChevyOwned on 03/19/2025I prefer the service experience - communication, expectation setting, meeting expectations, quality of work, etc. - to the "Sewell Experience" we experience with my wife's Audi. I will not purchase from Sewell again, I'll be back to El… Dorado Chevrolet when I need a new car!!!We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great experience
by Txtaylor on 02/16/2025Very easy to work with during the whole processWe appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Warranty info missing, parts delay, spare rendered unusable.
by Frank N on 01/29/2025Vehicle sat due to backorder on water pump. That I understood. Then part was in Michigan but wouldn't be shipped until the truck was full even if I paid for it. Was told warranty was expired even though I used it six months ago. Found… the card in my own records. That saved a bunch. Since there was 80,000 on the drive belt paid for a new belt since the old one had to be taken off for the maintenance. Asked for the old belt to keep as an emergency spare. Got home and found the old belt had been cut clean through making it useless. Not my best experience.Frank, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. All Star Customer Care reviews@allstarautomotive.com
Review
by Roderick on 12/21/2024Corbin was extremely helpful, friendly, knowledgeable and professionalWe're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have stopped back for further explanation of certain features and corbin was again very helpful.
Customer
by Bdflan12 on 10/30/2024Excellent service and professionalism.We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Thank you El Dorado Chevrolet
by Seektruth22 on 08/13/2024The El Dorado Team was welcoming and attentive. Greg and Taylor listened to our needs and got us our perfect truck.We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Place to Buy a Truck
by Dr. Craun on 07/25/2024Excellent experience from the internet, to scheduling, to product availability, to customer service, to the overall purchasing terms and conditions. Entire staff was friendly, yet professional. Appreciative of the work of our salesman, Jack… Taylor.Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great Experience
by TexasZr2 on 04/03/2024This is the best place in DFW to purchase a Chevrolet. I’ve bought from several other dealerships in the Metroplex, and the experience was not even close. David Perry was my salesperson, and to say he went above and beyond is certainly an… understatement. He got in early, had my truck prepped and the paperwork ready. It was as seamless as a car purchase can get.We're happy you found our staff to be so supportive during your experience here at El Dorado Motors, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Smooth and efficient process
by BHInLoneStar on 03/17/2024Have bought from other dealers where you’re oversold add ons for the car you just purchased and a transaction that should take 15-20 minutes takes a few hours. My experience at El Dorado was much different. Maury helped locate the exact… truck and finance terms I was looking for and Vlad helped us when we arrived with test drive and getting the paperwork finalized. Everything was streamlined and efficient. While they offered all the add on and warranty options available there was no extra hassle if I declined….the way a car buying process should be. Satisfied customer.Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing El Dorado Motors, INC. and we hope to see you again soon!
Car repair
by Holiski on 03/04/2024Time frame was terrible and extremely poor communication .Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 972-569-0101 to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager 972-569-0101 El Dorado Motors, INC
I do not like this place
by bcanerday on 02/08/2024The service department at this place is a joke. I brought my truck in with obvious issues to be covered under warranty. I also was finally getting my heated steering wheel installed 77k miles after purchase and promise. What should have… been a simple exchange was met with vitriol from the service manager Lucas Aston. They kept my truck for two weeks and did nothing. Now I have to find somewhere else to take it to get repaired. Stay away from this place at all costs.Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact the Service Manager at 972-569-0101 to discuss your concerns, as your satisfaction is of utmost importance to us.
Great experience
by JoyceMM on 01/23/2024We felt very comfortable. Everyone was very welcoming. We really liked Ahmad our salesman He was great . We will let all our friends and family know about this Dealership.Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Trax
by Journey on 08/31/2023A very good experience. I was able to get the vehicle that I needed.We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Mechanical Sr. Tech
by Trujillo on 08/15/2023I always get GREAT service at El Dorado. My family and friends also get the great service. Stephen McAnally our service advisor is very prompt and knowledgeable in getting us the service we need and in a timely matter. Keep up the Great… work El Dorado!!Trujillo, we are so happy to read such a great review about El Dorado Motors, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
Tandy Jenkins
by Tandy J on 04/21/2023I love this place so much I've been a customer for 12 years and recently moved from the area. Yet I come 53 miles to get all my vehicles serviced at Eldorado, and we are working on our 5th purchase from the David Perry.Tandy, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Tahoe
It's simple....it's about you....our customer.
Family owned and operated for over 60 years, our goal is to continue providing superior customer service along with transparency and relaxed atmosphere. Our strive to achieve this goal has earned us the coveted Dealer of the Year award for the last four years in a row.
Labeled as the first “Green” dealership in the U.S....El Dorado was built with the environment in mind. From skylights that illuminate the service bays to our future addition of solar panels, we are proud to reduce our carbon footprint and to be an example for other local businesses.
Come see the difference.....all roads lead to El Dorado.
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- Authorized Parts Store
- English
- Spanish
We regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to the Sales Manager at 972-569-0101 at your earliest convenience to discuss how we can turn this experience into a positive one.
by Nora Sutter on 07/07/2025